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    SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

    Scheduled Pinned Locked Moved Watches
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    • FunkyLarmaF Offline
      FunkyLarma
      last edited by

      Some strange issues have happened to me. Currently I am on a Race with FW 2.33.14 and iOS TestFlight version2.34.0 and I can not edit any activities with respect to titles and TSS.

      Have read through the thread and seen the various comments about should the watch be plugged in or making sure everything is in sync before updating. My situation I was never given the chance.

      My watch decided to update itself in the middle of the night! I know this as the update process puts the backlight on when it goes through the process, which woke me up.

      Is there a known issue with sync as I can not tell if this is watch, app or platform related?

      TieutieuT 1 Reply Last reply Reply Quote 0
      • TieutieuT Offline
        Tieutieu Platinum Member @FunkyLarma
        last edited by

        @FunkyLarma just look the previous message from @sartoric pointing a thread about it.
        I personnaly had the issue since yesterday morning before update (so did my wife with her S9pp, before update also), so I bet it’s more “SA server” related (using sports-tracker works for adding descriptions).
        I’m using beta app, but I can’t edit either on public app on my ipad.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        S 1 Reply Last reply Reply Quote 0
        • Łukasz SzmigielŁ Offline
          Łukasz Szmigiel @GiPFELKiND
          last edited by

          @GiPFELKiND I never do an update with watch on the charger, and yet I always have only last 3 used custom sports remaining. Others are removed, which is a pity for some like hiking which I use seldomly but have plenty of fields defined.

          S9PP 2.40.44

          1 Reply Last reply Reply Quote 0
          • S Offline
            satom Bronze Member @Tieutieu
            last edited by

            @Tieutieu said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

            I’m using beta app, but I can’t edit either on public app on my ipad.

            I’m curious…
            Where can I find the beta version? I have a massive sync problem with my SR and would like to try the beta app…maybe it would help.

            TieutieuT 1 Reply Last reply Reply Quote 0
            • TieutieuT Offline
              Tieutieu Platinum Member @satom
              last edited by Tieutieu

              @satom on iOS you need to install TestFlight. Use search function should be able to find threads about it.
              (But don’t forget that « beta app » means « beta »)

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                Swaddy61 Silver Members
                last edited by

                Again showing that problems are not consistent across the user base, I have updated my SV to 2.33.14, my SA is on the current, stable (non-beta) Android release (4.87.0) and I can both edit my activities (last one added 1 hour ago) and see all my previous activities (going back years).

                I am sure this must be frustrating for people with issues, and probably frustrating for Suunto too!

                SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                1 Reply Last reply Reply Quote 0
                • S Offline
                  satom Bronze Member @Tieutieu
                  last edited by

                  @Tieutieu Thanks a lot mate. I managed to install the beta, but the sync problem is still there 😒

                  1 Reply Last reply Reply Quote 1
                  • L Offline
                    lilaceo @Mff73
                    last edited by

                    @Mff73 as I said I tried but it was impossible the watch was unstable, so That i decided to update. But the exercises it remains in the watch, anyway is only 1 exercise lost . Now the problem is the app that all the exercices are without order

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @lilaceo
                      last edited by

                      @lilaceo
                      you wrote :

                      @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                      I don’t know why

                      i answered you the “why”, and not that you did something wrong. 😉

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • Carlos ParejoC Offline
                        Carlos Parejo
                        last edited by

                        This update didn’t fix the issue where the “training time” is showing 0h in the watchface (while unlocked, it’s corrected to the actual hours when it is locked)

                        1 Reply Last reply Reply Quote 0
                        • murphyp228M Offline
                          murphyp228
                          last edited by

                          Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing .

                          Ultra marathon / Ironman triathlete
                          ———-
                          Suunto Vertical Titanium + Stryd Duo
                          Suunto Baro 9
                          Suunto Spartan

                          Brad_OlwinB 1 Reply Last reply Reply Quote 1
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @murphyp228
                            last edited by

                            @murphyp228 Already reported to Suunto.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            murphyp228M 1 Reply Last reply Reply Quote 0
                            • murphyp228M Offline
                              murphyp228 @Brad_Olwin
                              last edited by

                              @Brad_Olwin Cheers

                              Ultra marathon / Ironman triathlete
                              ———-
                              Suunto Vertical Titanium + Stryd Duo
                              Suunto Baro 9
                              Suunto Spartan

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                false Bronze Member
                                last edited by false

                                400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                Fixed a problem with SuuntoPlus device communication

                                and then
                                @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                                The first ever product on which I’ve turned auto updates off is my Suunto watch

                                freeheelerF Brad_OlwinB 2 Replies Last reply Reply Quote 2
                                • freeheelerF Offline
                                  freeheeler @false
                                  last edited by

                                  @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                  I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                  maybe time? it seems to be a limiting factor in several projects and tasks…

                                  living sideways

                                  1 Reply Last reply Reply Quote 3
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @false
                                    last edited by

                                    @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                    400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                    Fixed a problem with SuuntoPlus device communication

                                    and then
                                    @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                    Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                                    The first ever product on which I’ve turned auto updates off is my Suunto watch

                                    The app issue is unrelated to watch firmware and is only an issue with the beta version of the Suunto App. Beta versions may have bugs, after all they are beta versions.
                                    Suunto does not post a detailed list of fixes, we do not know which are bugs or which are user issues, certainly some of the posts are the latter. Improving the firmware will introduce bugs and during testing not all bugs are seen. The forum certainly helps with this. My auto updates are on.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    ? 1 Reply Last reply Reply Quote 2
                                    • ? Offline
                                      A Former User @Brad_Olwin
                                      last edited by

                                      @Brad_Olwin said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                      Beta versions may have bugs, after all they are beta versions.

                                      …and the watch firmware isn’t beta, so no bugs! 😉

                                      1 Reply Last reply Reply Quote 2
                                      • JonasLarssonJ Offline
                                        JonasLarsson
                                        last edited by

                                        Saving edits to a workout is working again.

                                        Suunto Vertical Titanium Solar

                                        1 Reply Last reply Reply Quote 1
                                        • SuperFlo75S Offline
                                          SuperFlo75 Silver Members Bronze Member
                                          last edited by

                                          I updated yesterday, I was late because I didn‘t want to charge the watch earlier, and until now, I didn‘t found any problems! I‘m really lucky…

                                          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                          Suunto Wing
                                          Suunto 9 Peak Pro Titanium (owns my wife now)
                                          Suunto Spartan Ultra
                                          SA iOS 2.43.0 (18473)
                                          Instagram @superflo75

                                          1 Reply Last reply Reply Quote 0
                                          • TrailEyesT TrailEyes referenced this topic on
                                          • Francesco PaganoF Offline
                                            Francesco Pagano Silver Members Bronze Member
                                            last edited by

                                            I installed this update last week and this morning I charged my watch for the first time since then. It didn’t charge beyond 73% even after putting off the charger and back on.
                                            Has this been already mentioned or experienced by anyone? I couldn’t find anything similar on this thread nor on the forum

                                            S9PP
                                            S5

                                            Mff73M 1 Reply Last reply Reply Quote 0
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