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    SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

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    • Stefano M64S Offline
      Stefano M64 Silver Members @Elipsus
      last edited by

      @Elipsus said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

      @Brad_Olwin said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

      It seems common sense not to update while charging unless specified.

      This is really, really, really, really not common sense, I love tech so I deal with electronics all the times, and I specifically do the opposite, its been carved in my brain “do not update things if they are not hooked to a cable”.

      I agree here, and in the manual of Suunto Race there is no indication about that, so it shouldn’t make difference, otherwise it must be clearly stated, since the updating is always a “risky” process. However, the watches are able to auto-recover after an error and that’s a very, very good feature. 👍

      Suunto Vector . Vector HR . Core . Race & Race S

      1 Reply Last reply Reply Quote 2
      • Mff73M Offline
        Mff73 @lilaceo
        last edited by

        @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

        I don’t know why but I had an exercice done it in the watch and before the update, this exercice has not been sync with the app because it gives me error of sync, Then I’ve realised that de watchs shows me that there were and update. After the update that exercice Not Sync with the app.

        if the activity was not synced with the app before the update, then it is lost : the FW update is cleaning the watch logbook and is letting in the watch only data summaries and no more any real data to be synced.
        before any FW update, you must be sure that everything is synced.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        L 1 Reply Last reply Reply Quote 1
        • pilleusP Offline
          pilleus
          last edited by

          One thing I recognised this morning: After the update/hotfix the HRV switch in section “sleeping” on the S9PP was deactivated and there were no HRV readings last night. OHR worked and also all other sleep data were captured.

          https://www.instagram.com/moves.are.life/
          Suunto Vertical Black Lime
          Suunto 9 Peak Pro Black
          Suunto Spartan Ultra Stealth Titanium

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          • JonasLarssonJ Offline
            JonasLarsson
            last edited by

            Add description to activity not possible after installing 2.33.14, anyone else having this issue? I´m on Vertical.

            Suunto Vertical Titanium Solar

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @JonasLarsson
              last edited by

              @JonasLarsson
              as said in the other thread
              https://forum.suunto.com/topic/10656/suunto-app-2-34-timeline-missing-workouts-and-comments-i-make/7

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

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              • FunkyLarmaF Offline
                FunkyLarma
                last edited by

                Some strange issues have happened to me. Currently I am on a Race with FW 2.33.14 and iOS TestFlight version2.34.0 and I can not edit any activities with respect to titles and TSS.

                Have read through the thread and seen the various comments about should the watch be plugged in or making sure everything is in sync before updating. My situation I was never given the chance.

                My watch decided to update itself in the middle of the night! I know this as the update process puts the backlight on when it goes through the process, which woke me up.

                Is there a known issue with sync as I can not tell if this is watch, app or platform related?

                TieutieuT 1 Reply Last reply Reply Quote 0
                • TieutieuT Offline
                  Tieutieu Platinum Member @FunkyLarma
                  last edited by

                  @FunkyLarma just look the previous message from @sartoric pointing a thread about it.
                  I personnaly had the issue since yesterday morning before update (so did my wife with her S9pp, before update also), so I bet it’s more “SA server” related (using sports-tracker works for adding descriptions).
                  I’m using beta app, but I can’t edit either on public app on my ipad.

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  S 1 Reply Last reply Reply Quote 0
                  • Łukasz SzmigielŁ Offline
                    Łukasz Szmigiel @GiPFELKiND
                    last edited by

                    @GiPFELKiND I never do an update with watch on the charger, and yet I always have only last 3 used custom sports remaining. Others are removed, which is a pity for some like hiking which I use seldomly but have plenty of fields defined.

                    S9PP 2.40.44

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      satom Bronze Member @Tieutieu
                      last edited by

                      @Tieutieu said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                      I’m using beta app, but I can’t edit either on public app on my ipad.

                      I’m curious…
                      Where can I find the beta version? I have a massive sync problem with my SR and would like to try the beta app…maybe it would help.

                      TieutieuT 1 Reply Last reply Reply Quote 0
                      • TieutieuT Offline
                        Tieutieu Platinum Member @satom
                        last edited by Tieutieu

                        @satom on iOS you need to install TestFlight. Use search function should be able to find threads about it.
                        (But don’t forget that « beta app » means « beta »)

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        S 1 Reply Last reply Reply Quote 0
                        • S Offline
                          Swaddy61 Silver Members
                          last edited by

                          Again showing that problems are not consistent across the user base, I have updated my SV to 2.33.14, my SA is on the current, stable (non-beta) Android release (4.87.0) and I can both edit my activities (last one added 1 hour ago) and see all my previous activities (going back years).

                          I am sure this must be frustrating for people with issues, and probably frustrating for Suunto too!

                          SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            satom Bronze Member @Tieutieu
                            last edited by

                            @Tieutieu Thanks a lot mate. I managed to install the beta, but the sync problem is still there 😒

                            1 Reply Last reply Reply Quote 1
                            • L Offline
                              lilaceo @Mff73
                              last edited by

                              @Mff73 as I said I tried but it was impossible the watch was unstable, so That i decided to update. But the exercises it remains in the watch, anyway is only 1 exercise lost . Now the problem is the app that all the exercices are without order

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @lilaceo
                                last edited by

                                @lilaceo
                                you wrote :

                                @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                I don’t know why

                                i answered you the “why”, and not that you did something wrong. 😉

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                1 Reply Last reply Reply Quote 0
                                • Carlos ParejoC Offline
                                  Carlos Parejo
                                  last edited by

                                  This update didn’t fix the issue where the “training time” is showing 0h in the watchface (while unlocked, it’s corrected to the actual hours when it is locked)

                                  1 Reply Last reply Reply Quote 0
                                  • murphyp228M Offline
                                    murphyp228
                                    last edited by

                                    Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing .

                                    Ultra marathon / Ironman triathlete
                                    ———-
                                    Suunto Vertical Titanium + Stryd Duo
                                    Suunto Baro 9
                                    Suunto Spartan

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 1
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @murphyp228
                                      last edited by

                                      @murphyp228 Already reported to Suunto.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      murphyp228M 1 Reply Last reply Reply Quote 0
                                      • murphyp228M Offline
                                        murphyp228 @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin Cheers

                                        Ultra marathon / Ironman triathlete
                                        ———-
                                        Suunto Vertical Titanium + Stryd Duo
                                        Suunto Baro 9
                                        Suunto Spartan

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                                        • F Offline
                                          false Bronze Member
                                          last edited by false

                                          400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                          Fixed a problem with SuuntoPlus device communication

                                          and then
                                          @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                          Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                                          The first ever product on which I’ve turned auto updates off is my Suunto watch

                                          freeheelerF Brad_OlwinB 2 Replies Last reply Reply Quote 2
                                          • freeheelerF Offline
                                            freeheeler @false
                                            last edited by

                                            @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                            I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                                            maybe time? it seems to be a limiting factor in several projects and tasks…

                                            living sideways

                                            1 Reply Last reply Reply Quote 3
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