Software Update 2.43.8/.12 (2025 Q2)
-
@Danny-poleg yes some people experienced this issue. There are some elements in another Sync issues topic https://forum.suunto.com/post/169884
In my case, I solved the issue by removing HR zone duration in the activity option (SuuntoApp) before starting a running.
-
@VoiGAS I realized that yesterday while running. Few times I looked at my Race, the power was 0 and quickly rise. But in app it seems ok for me, just like it only shows wrong value on watch.
-
@Jan-Suchánek Right, same behaviour. In the app everything looks ok
-
I don’t know if i was already mention but i have 2 remarks and sur if is is the normal behavior:
• Raising your wrist : OFF
=> but during activities the backlight is activated when raising wrist (it seems it wasn’t the case some times ago)
• custom battery mode
=> it is always selected by default even if the configuration is exactly the same as perfo mode -
@Audaxjoe I have same issue. If I see the manual laps in SA it shows random laps probably something from the climbing app in the watch. Which to me is entirely useless.
I have not found a way to actually see the laps I created manually by pushing the lap button.If anyone has a fix, please let me know
Thanks -
Not here @Dareo, sorry… mine is working without issues since the update. Sounds worrisome that hard resets didn’t solve. Sending logs after an event you described to Suunto seems the next logical step.
-
@pavel.samokha This issue continues to be present in the current software.
I first reported it 8-9 months ago. I seems like it should be a simple fix, but either Suunto team is unaware or they don’t care about fixing this obvious bug.
This is a data screen from a custom sport profile where I have HR graph at the bottom and pace at the top. As you can see, the graph starts with horizontal line across the graph at an arbitrary value. The graph is supposed to show about 40 last minutes of an activity, but obviously there are no previous 40 minutes at the beginning of an activity, so the graph should be empty. This issue reproduces on nearly 100% of runs. I think I saw it working correctly only two times in 9 months. I am under impression that it works correctly on a first run after a software update, but it works incorrectly on subsequent runs.
Please report it and get it fixed because this very obvious bug doesn’t speak highly of the software quality.
-
Thanks for the feedback @fv4500. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?
-
@fv4500 Thanks for the feedback. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?
-
Hi @Dareo, as far as I understand from the posts in this forum, using the Suunto App you can “extract” from the watch a flight log out of it’s black box of what exactly happened at software level, allowing the technical support to go deep into them and understand what happened. These are “the logs”. Not talking about any user-produced file here.
Hope they can get is sorted out. -
@fv4500 Many thanks!
-
@Artus-Diver said in Software Update 2.43.8/.12 (2025 Q2):
@Inge-Nallsson, @Александр-Даниленко
Unfortunately, what Suunto Plus Swim Drills “Kicking with Kickboard” offers is useless and does not work!
No time and distance measurement after pressing LAP.
Only configured screens change.
SuuntoApp does not have statistics for such an exercise.
Waste of time!
The Swim Drills S+ has been updated, please delete the sports app and download it again!
