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    Software Update 2.43.8/.12 (2025 Q2)

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    • VoiGASV Offline
      VoiGAS Silver Members @Jan Suchánek
      last edited by

      @Jan-Suchánek Right, same behaviour. In the app everything looks ok


      Race S
      Ambit3 Vertical

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      • AntoineA Offline
        Antoine Bronze Member
        last edited by

        I don’t know if i was already mention but i have 2 remarks and sur if is is the normal behavior:

        • Raising your wrist : OFF
        => but during activities the backlight is activated when raising wrist (it seems it wasn’t the case some times ago)
        • custom battery mode
        => it is always selected by default even if the configuration is exactly the same as perfo mode

        Watch: Suunto vertical solar

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        • Peter Pan 0P Offline
          Peter Pan 0 @Audaxjoe
          last edited by

          @Audaxjoe I have same issue. If I see the manual laps in SA it shows random laps probably something from the climbing app in the watch. Which to me is entirely useless.
          I have not found a way to actually see the laps I created manually by pushing the lap button.

          If anyone has a fix, please let me know
          Thanks

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          • F Offline
            fv4500 Bronze Member @Dareo
            last edited by

            Not here @Dareo, sorry… mine is working without issues since the update. Sounds worrisome that hard resets didn’t solve. Sending logs after an event you described to Suunto seems the next logical step.

            DareoD 2 Replies Last reply Reply Quote 0
            • sky-runnerS Offline
              sky-runner Silver Members @pavel.samokha
              last edited by sky-runner

              @pavel.samokha This issue continues to be present in the current software.

              PXL_20250706_191220737.jpg

              I first reported it 8-9 months ago. I seems like it should be a simple fix, but either Suunto team is unaware or they don’t care about fixing this obvious bug.

              This is a data screen from a custom sport profile where I have HR graph at the bottom and pace at the top. As you can see, the graph starts with horizontal line across the graph at an arbitrary value. The graph is supposed to show about 40 last minutes of an activity, but obviously there are no previous 40 minutes at the beginning of an activity, so the graph should be empty. This issue reproduces on nearly 100% of runs. I think I saw it working correctly only two times in 9 months. I am under impression that it works correctly on a first run after a software update, but it works incorrectly on subsequent runs.

              Please report it and get it fixed because this very obvious bug doesn’t speak highly of the software quality.

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              • DareoD Offline
                Dareo @fv4500
                last edited by

                Thanks for the feedback @fv4500. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?

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                • DareoD Offline
                  Dareo @fv4500
                  last edited by

                  @fv4500 Thanks for the feedback. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?

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                  • F Offline
                    fv4500 Bronze Member @Dareo
                    last edited by

                    Hi @Dareo, as far as I understand from the posts in this forum, using the Suunto App you can “extract” from the watch a flight log out of it’s black box of what exactly happened at software level, allowing the technical support to go deep into them and understand what happened. These are “the logs”. Not talking about any user-produced file here.
                    Hope they can get is sorted out.

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                    • DareoD Offline
                      Dareo @fv4500
                      last edited by

                      @fv4500 Many thanks!

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                      • EgikaE Offline
                        Egika Platinum Member @Artus Diver
                        last edited by

                        @Artus-Diver said in Software Update 2.43.8/.12 (2025 Q2):

                        @Inge-Nallsson, @Александр-Даниленко

                        Unfortunately, what Suunto Plus Swim Drills “Kicking with Kickboard” offers is useless and does not work!
                        No time and distance measurement after pressing LAP.
                        Only configured screens change.
                        SuuntoApp does not have statistics for such an exercise.
                        Waste of time!

                        Drill.JPG

                        The Swim Drills S+ has been updated, please delete the sports app and download it again!

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - Titanium Courtney
                        Run Lime

                        A 1 Reply Last reply Reply Quote 1
                        • A Offline
                          Artus Diver @Egika
                          last edited by

                          @Egika

                          Thank you for the information.
                          Yes, the application has been improved, but:

                          • the swimming distance is still zero "0"m,
                          • the distance covered during the exercise is only for information purposes,
                          • the swimming time is only measured locally on the watch,
                          • the exercise time starts when you press “Start Drills” and is different from the time of the entire activity (for example, the activity time is 2’53 and the exercise time is 1’42, which is not saved anywhere),
                          • there are no statistics after saving the exercise,
                          • the exercise distance is not related to the declared pool length (for example, 25m), you have to manually enter the exercise length,
                          • you can enter different lengths, but why??? For me, as a swimmer, it is interesting to see, for example, the 100m statistics divided into 4x25m and not just 100m!

                          Generally, there is “some” progress in the application, but you still have to manually correct the distance and the lack of statistics makes the application not very useful.

                          Drills.JPG

                          Suunto Viper
                          Suunto HelO2
                          Suunto Ambit 3 PEAK
                          Suunto 9 Baro Titanium
                          Suunto Vertical

                          EgikaE 1 Reply Last reply Reply Quote 0
                          • EgikaE Offline
                            Egika Platinum Member @Artus Diver
                            last edited by

                            @Artus-Diver 👍
                            I was just following up if the app is working as indended.
                            agree about usefulness…

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - Titanium Courtney
                            Run Lime

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