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    Software Update 2.43.8/.12 (2025 Q2)

    Scheduled Pinned Locked Moved Watches
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    • F Online
      fv4500 Bronze Member @Dareo
      last edited by

      Not here @Dareo, sorry… mine is working without issues since the update. Sounds worrisome that hard resets didn’t solve. Sending logs after an event you described to Suunto seems the next logical step.

      DareoD 2 Replies Last reply Reply Quote 0
      • sky-runnerS Offline
        sky-runner Silver Members @pavel.samokha
        last edited by sky-runner

        @pavel.samokha This issue continues to be present in the current software.

        PXL_20250706_191220737.jpg

        I first reported it 8-9 months ago. I seems like it should be a simple fix, but either Suunto team is unaware or they don’t care about fixing this obvious bug.

        This is a data screen from a custom sport profile where I have HR graph at the bottom and pace at the top. As you can see, the graph starts with horizontal line across the graph at an arbitrary value. The graph is supposed to show about 40 last minutes of an activity, but obviously there are no previous 40 minutes at the beginning of an activity, so the graph should be empty. This issue reproduces on nearly 100% of runs. I think I saw it working correctly only two times in 9 months. I am under impression that it works correctly on a first run after a software update, but it works incorrectly on subsequent runs.

        Please report it and get it fixed because this very obvious bug doesn’t speak highly of the software quality.

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        • DareoD Offline
          Dareo @fv4500
          last edited by

          Thanks for the feedback @fv4500. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?

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          • DareoD Offline
            Dareo @fv4500
            last edited by

            @fv4500 Thanks for the feedback. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?

            F 1 Reply Last reply Reply Quote 0
            • F Online
              fv4500 Bronze Member @Dareo
              last edited by

              Hi @Dareo, as far as I understand from the posts in this forum, using the Suunto App you can “extract” from the watch a flight log out of it’s black box of what exactly happened at software level, allowing the technical support to go deep into them and understand what happened. These are “the logs”. Not talking about any user-produced file here.
              Hope they can get is sorted out.

              DareoD 1 Reply Last reply Reply Quote 0
              • DareoD Offline
                Dareo @fv4500
                last edited by

                @fv4500 Many thanks!

                1 Reply Last reply Reply Quote 1
                • EgikaE Online
                  Egika Platinum Member @Artus Diver
                  last edited by

                  @Artus-Diver said in Software Update 2.43.8/.12 (2025 Q2):

                  @Inge-Nallsson, @Александр-Даниленко

                  Unfortunately, what Suunto Plus Swim Drills “Kicking with Kickboard” offers is useless and does not work!
                  No time and distance measurement after pressing LAP.
                  Only configured screens change.
                  SuuntoApp does not have statistics for such an exercise.
                  Waste of time!

                  Drill.JPG

                  The Swim Drills S+ has been updated, please delete the sports app and download it again!

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - Titanium Courtney
                  Run Lime

                  A 1 Reply Last reply Reply Quote 1
                  • A Offline
                    Artus Diver @Egika
                    last edited by

                    @Egika

                    Thank you for the information.
                    Yes, the application has been improved, but:

                    • the swimming distance is still zero "0"m,
                    • the distance covered during the exercise is only for information purposes,
                    • the swimming time is only measured locally on the watch,
                    • the exercise time starts when you press “Start Drills” and is different from the time of the entire activity (for example, the activity time is 2’53 and the exercise time is 1’42, which is not saved anywhere),
                    • there are no statistics after saving the exercise,
                    • the exercise distance is not related to the declared pool length (for example, 25m), you have to manually enter the exercise length,
                    • you can enter different lengths, but why??? For me, as a swimmer, it is interesting to see, for example, the 100m statistics divided into 4x25m and not just 100m!

                    Generally, there is “some” progress in the application, but you still have to manually correct the distance and the lack of statistics makes the application not very useful.

                    Drills.JPG

                    Suunto Viper
                    Suunto HelO2
                    Suunto Ambit 3 PEAK
                    Suunto 9 Baro Titanium
                    Suunto Vertical

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Online
                      Egika Platinum Member @Artus Diver
                      last edited by

                      @Artus-Diver 👍
                      I was just following up if the app is working as indended.
                      agree about usefulness…

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - Titanium Courtney
                      Run Lime

                      1 Reply Last reply Reply Quote 1
                      • thanasisT Offline
                        thanasis Bronze Member
                        last edited by

                        replacing a suunto app during workout is not always possible as the app shows that 2 S+ are in use. For instance i had coach pacer and fused zones and when trying to replace fused zones by setting te toggle off and adding another S+ i wasn’t able to do so. The workaround was to set it off, get out of the control panel and then add the other s+.

                        I think this was not the case with the previous iternarions

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                        • Mister PYCM Offline
                          Mister PYC Silver Members @Artus Diver
                          last edited by

                          @Artus-Diver said in Software Update 2.43.8/.12 (2025 Q2):

                          meone from Suunto IT will take some

                          For me BIG NUMBER are not big at all

                          I sent a suggestion to SUUNTO which you can find here
                          https://forum.suunto.com/topic/13208/coming-back-on-a-very-old-wished-enhancement-…-bigger-unique-info-for-impaired-people?_=1751908678891

                          In fact personnaly for swimming I need very basic informations like the distance, the time, what time it is …
                          this because I train myself during by lunch noon break so I have very limited time, and hence I need to just know how much I already swon and if I can still do a little bit more …

                          I tried big number … one time … useless … a second time again few month later … useless …
                          so hence I deciced to write this suggestion to SUUNTO .
                          For me BIG has to be SUPER BIG not just few pixels bigger !!!

                          When you swim, you are impaired, with teh fog on the glasses and below the water to read … you cannot read even when tehre is just 3 fields … you see blurry information

                          Let’s see …

                          All is possible in IT
                          Driven by you fear you stay on the ground, driven by your dreams you fly

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