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    Bug: power meter loses connection in activity

    Scheduled Pinned Locked Moved Suunto Race
    racebugbluetooth
    27 Posts 8 Posters 1.0k Views 7 Watching
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    • Olaf GottschalkO Offline
      Olaf Gottschalk Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos again - happened on my current ride. Just now. Paused for a coffee. Started to ride again, power = 0 Watts on the Race, but perfectly fine on Wahoos Roam.
      New session: it works again.

      Logs are sent to Suunto again!

      1 Reply Last reply Reply Quote 0
      • N Offline
        nseslija Bronze Member @Jere Teutari
        last edited by

        @Jere-Teutari No problems with my Favero Assioma, they are working perfectly with my Vertical.

        Ambit 2S
        Ambit 3 Peak
        Suunto 9 baro
        Suunto Vertical Ti Solar

        Olaf GottschalkO 1 Reply Last reply Reply Quote 0
        • Olaf GottschalkO Offline
          Olaf Gottschalk Bronze Member @nseslija
          last edited by

          @nseslija said in Bug: power meter loses connection in activity:

          @Jere-Teutari No problems with my Favero Assioma, they are working perfectly with my Vertical.

          I will never understand why people comment with a different watch and different pedals that they don’t have this bug. I simply do not get it. What’s the point? Why not just say nothing instead?!?!?

          N 1 Reply Last reply Reply Quote 0
          • Olaf GottschalkO Offline
            Olaf Gottschalk Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos so - today happened again on the first coffee stop - then after new session started, the race crashed completely while in the session.
            That is the thing it must NEVER do.

            @Dimitrios-Kanellopoulos protocols are sent.
            Please contact me!
            Thanks.

            1 Reply Last reply Reply Quote 0
            • N Offline
              nseslija Bronze Member @Olaf Gottschalk
              last edited by

              @Olaf-Gottschalk I believe you that you will never understand…
              Use your watch and enjoy outside 😉.

              Ambit 2S
              Ambit 3 Peak
              Suunto 9 baro
              Suunto Vertical Ti Solar

              OutdoorManO Olaf GottschalkO 2 Replies Last reply Reply Quote 0
              • OutdoorManO Online
                OutdoorMan Bronze Member @nseslija
                last edited by

                @nseslija okay, but when your watch constantly crashes during training I kinda understand his frustration. You can enjoy outdoors but this is an unnecessary complication.

                Olaf GottschalkO 1 Reply Last reply Reply Quote 2
                • Olaf GottschalkO Offline
                  Olaf Gottschalk Bronze Member @nseslija
                  last edited by

                  @nseslija I do understand. Gee, what’s wrong with you people always being so aggressive here. Let’s discuss functions, bugs and Suunto stuff here - what is wrong with you when you just post to annoy others?

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                  • Olaf GottschalkO Offline
                    Olaf Gottschalk Bronze Member @OutdoorMan
                    last edited by

                    @OutdoorMan thanks for your support. I really would love not to be forced to think about the watch I’m using. 😢

                    OutdoorManO 1 Reply Last reply Reply Quote 0
                    • OutdoorManO Online
                      OutdoorMan Bronze Member @Olaf Gottschalk
                      last edited by

                      @Olaf-Gottschalk don’t worry, I understand your frustration. Looking at the amount of crashes you had I would already return or sell the watch.

                      Olaf GottschalkO 1 Reply Last reply Reply Quote 0
                      • Olaf GottschalkO Offline
                        Olaf Gottschalk Bronze Member @OutdoorMan
                        last edited by

                        @OutdoorMan said in Bug: power meter loses connection in activity:

                        @Olaf-Gottschalk don’t worry, I understand your frustration. Looking at the amount of crashes you had I would already return or sell the watch.

                        Believe it or not… I had Polar for many years and that last watch I had crashed almost on a weekly basis. So I am glad to be away from Polar. Garmin, I don’t like them at all.
                        So Suunto was my choice and I was actually really happy that almost all of my initial problems regarding the Race (missing features) have been fixed in the 2 years I’ve had the device.

                        So, I was actually almost about to buy the Race 2. But since I highly doubt that the new watch does not crash… I am hesitating now…

                        OutdoorManO 1 Reply Last reply Reply Quote 0
                        • OutdoorManO Online
                          OutdoorMan Bronze Member @Olaf Gottschalk
                          last edited by

                          @Olaf-Gottschalk Honestly I would send it to service, and if comes back with no issues, I would send it again, and again. This feels like a faulty piece of hardware … although I am not an expert. I did that once and the watch was back in less than a week.

                          Olaf GottschalkO 1 Reply Last reply Reply Quote 0
                          • Olaf GottschalkO Offline
                            Olaf Gottschalk Bronze Member @OutdoorMan
                            last edited by

                            @OutdoorMan said in Bug: power meter loses connection in activity:

                            @Olaf-Gottschalk Honestly I would send it to service, and if comes back with no issues, I would send it again, and again. This feels like a faulty piece of hardware … although I am not an expert. I did that once and the watch was back in less than a week.

                            The problem is: I am not willing to go without a watch. Not a single day. If Suunto offered a replacement for direct exchange, no problem. Otherwise I would have to buy a brand new watch on Amazon and return it. It’s just a pain.

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                            • Olaf GottschalkO Offline
                              Olaf Gottschalk Bronze Member @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos and again. Fourth time this week. Zero power after a short coffee break.

                              alt text

                              So, since the latest update on the BT stack produced this problem out of nowhere, it MUST be a bug.
                              I used the very same pedals (and they did not receive any firmware update in years!) since I got the Race.
                              The only thing that changed is the Race firmware, specifically the BT management.

                              I was VERY HAPPY at first as this latest update finally enables me to pair more than one sensor of that kind, but this bug is driving me completely crazy.
                              If I didn’t have the Wahoo, almost all of my rides would need multiple starts and thus multiple sessions.
                              It’s simply annoying and must be fixed on Suunto side.

                              I don’t know how to put this, for me the device is now broken. Broken by firmware updates.

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