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    S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829

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    • kolyany4K Offline
      kolyany4 Bronze Member @Brad_Olwin
      last edited by kolyany4

      @Brad_Olwin said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

      @kolyany4 Agreed, if it is asking that many times there is something wrong!!! Mine asks infrequently but it is during the run once or twice. I will test today again and see. 100m to 200m is a problem. If you are running in the city with many tall buildings, FusedTrack may not work. I remember reading from DCRainmaker that you need to be in an open area away from interference for the calibration to work. So if this is in a city do not bother. You should try this in an open area to test with no buildings nearby.

      I run in a tree park (almost forest) on paved road, if it matters…

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @kolyany4
        last edited by

        @kolyany4 Wait to switch to Endurance or Ultra mode until you are in the park. I do calibrate mine in town but we do not have tall buildings. Start on Performance and switch in the park or start in the park on Ultra mode. Do a soft reset since last run before the next. If that does not work we need to try a hard reset. If that does not work I think Dimitrios can help get another watch. I have tested 2 different watches without this problem.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        kolyany4K 1 Reply Last reply Reply Quote 0
        • kolyany4K Offline
          kolyany4 Bronze Member @Brad_Olwin
          last edited by kolyany4

          @Brad_Olwin said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

          @kolyany4 Wait to switch to Endurance or Ultra mode until you are in the park. I do calibrate mine in town but we do not have tall buildings. Start on Performance and switch in the park or start in the park on Ultra mode. Do a soft reset since last run before the next. If that does not work we need to try a hard reset.

          If soft reset can be done by “keeping 12+ seconds of upper button”,
          then how hard reset is done? By reflashing?

          If that does not work I think Dimitrios can help get another watch. I have tested 2 different watches without this problem.

          Do you mean (try to get) third watch? 😕

          Dimitrios KanellopoulosD Brad_OlwinB 2 Replies Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @kolyany4
            last edited by

            @kolyany4 no new hardware I think it’s needed. We have 2/2 with the same.

            Lets wait a bit to have people online and if there is a FW I can share with I ll do. First let us report the findings

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
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            • Brad_OlwinB Offline
              Brad_Olwin Moderator @kolyany4
              last edited by

              @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

              @Brad_Olwin said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

              @kolyany4 Wait to switch to Endurance or Ultra mode until you are in the park. I do calibrate mine in town but we do not have tall buildings. Start on Performance and switch in the park or start in the park on Ultra mode. Do a soft reset since last run before the next. If that does not work we need to try a hard reset.

              If soft reset can be done by “keeping 12+ seconds of upper button”,
              then how hard reset is done? By reflashing?

              Yes, try soft reset first. May take a few days to test. We don’t want to hard reset unless we have to.

              If that does not work I think Dimitrios can help get another watch. I have tested 2 different watches without this problem.

              Do you mean (try to get) third watch? 😕

              If you are getting recalibrate every 100m there is an issue but reinstall old firmware or new if Dimitrios can first. If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              kolyany4K 1 Reply Last reply Reply Quote 0
              • kolyany4K Offline
                kolyany4 Bronze Member @Brad_Olwin
                last edited by

                @Brad_Olwin

                If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

                If you enter Navigation->Compass, how often watch asks you to perform calibration? How long it should keep its calibrated state?

                Recently I saw odd behavior on new watch (like I did on old one) in indoor:
                in Navigation->Compass mode: Arrow pointing to North were seems to be stuck (it hasn’t changed its direction though I have rotated my watch) for a several dozens seconds, after that compass recalibration screen has appeared… Don’t know, if this case matters…

                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73
                  last edited by

                  Maybe odd question : don’t you have something metalic or magnetic on your hand ?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

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                  • sartoricS Offline
                    sartoric Moderator @Mff73
                    last edited by sartoric

                    @Mff73 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                    Maybe odd question : don’t you have something metalic or magnetic on your hand ?

                    I was about to ask if he had some kind of arm surgery and nails still inside 😁

                    It sounds stupid but yet possible

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                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @kolyany4
                      last edited by

                      @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                      @Brad_Olwin

                      If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

                      If you enter Navigation->Compass, how often watch asks you to perform calibration? How long it should keep its calibrated state?

                      Recently I saw odd behavior on new watch (like I did on old one) in indoor:
                      in Navigation->Compass mode: Arrow pointing to North were seems to be stuck (it hasn’t changed its direction though I have rotated my watch) for a several dozens seconds, after that compass recalibration screen has appeared… Don’t know, if this case matters…

                      I do not know either, I rarely use the compass and certainly not indoors as it will not function appropriately in a building. I would test the compass outside, clear of buildings, similar to what you would do for calibration of FusedTrack.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                      • plopes73P Offline
                        plopes73
                        last edited by

                        Hi,
                        Reading all these posts, I just remember to ask if there is some strong magnectic field in the area, like a big train interface, high voltage electrical post,…
                        I remember when I own a Suunto Spartan Trainer WHR and when I run near by an electrical train interface, the GPS and sometimes even the HR monitor went crazy, for some meters.


                        S9 Peak 2.18.18
                        Vertical
                        Android 10
                        Suunto App 4.45.5

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                        • kolyany4K Offline
                          kolyany4 Bronze Member
                          last edited by kolyany4

                          No surgery, No electric lines…

                          However, I feel really extremely stupid and very sorry about what I’m going to say:

                          I forgot about my gloves I love to wear in cold weather:
                          images.jpg

                          To be specific, I completely forgot that it contains teeny-weeny magnetic parts… [facepalm]

                          NB. As an excuse I can say that those often requests for compass recalibration happened indoors as well, and cases, when north pointing arrow on compass got stuck, I get when no such gloves were around me…

                          I’ll do tests today and let you know about results.

                          PS. Most tricky to found bugs are almost always related to things we are most sure of.

                          pps. I’m still banging my head on a wall…

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                          • kolyany4K Offline
                            kolyany4 Bronze Member
                            last edited by

                            Just finished another run with all possible magnets stripped off my clothes using Custom Mode with GPS = OK.

                            Preliminary results looks very promising:
                            5.03 km (from watch) vs 5.32 km (from smartphone app).
                            And, most importantly (for me), start and finish points are located where they expected to be.

                            from watch:
                            Screenshot_20181229-103315.png

                            actual track:
                            Screenshot_20181229-103222.png

                            I’ll keep checking results in next runs…

                            I was wondering, could we avoid all this mess, caused by me, for which I’m really-really sorry, if a watch

                            1. had some kind of ‘use straight line between GPS-acquired-points instead of requesting recalibration action’ option to avoid completely messed track;

                            2. had some kind of magnet field detection mode which one could use to check his/her clothes/gear (sometimes rented) in order to find any emanation source that would jeopardize proper work of a watch.

                            @Dimitrios-Kanellopoulos , I’m really-really sorry for all inconvenience I’ve caused, but what do you think about ideas above?

                            ps. I’m still banging my head on a wall…

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                            • sartoricS Offline
                              sartoric Moderator
                              last edited by

                              At least we finally sorted the mystery out.

                              😄

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                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                by far the most interesting thread in the forum

                                Community Manager / Admin @Suunto
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                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
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                                • sartoricS Offline
                                  sartoric Moderator
                                  last edited by sartoric

                                  @kolyany4
                                  Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                                  @Dimitrios-Kanellopoulos
                                  This thread should be forwarded to support 😄

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                                  • kolyany4K Offline
                                    kolyany4 Bronze Member @sartoric
                                    last edited by

                                    @sartoric said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                                    @kolyany4
                                    Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                                    It keeps “finger cover” fixed/attached to outer side of palm when cover is “opened”.
                                    This cover allows my gloves to be used as mitten (in really cold weather) or glove with opened fingers.

                                    sartoricS Brad_OlwinB 2 Replies Last reply Reply Quote 0
                                    • kolyany4K Offline
                                      kolyany4 Bronze Member @Dimitrios Kanellopoulos
                                      last edited by kolyany4

                                      @Dimitrios-Kanellopoulos said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                                      by far the most interesting thread in the forum

                                      Perhaps, Suunto support should be notified about following hint:

                                      one should use watch in Compass mode (after compass has been calibrated) as a detector of magnetic field or metal construction.

                                      Move your watch (with active Compass) in the vicinity of your gear/clothes/whatever. If your watch instead of showing compass will ask you to ‘Calibrate compass’, then you’ve found source of your possible problems with Compass, hence jeopardized FusedTrack functionality, and messed your tracks, as a result, whenever watch will get close to that source … 😉

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                                      • sartoricS Offline
                                        sartoric Moderator @kolyany4
                                        last edited by

                                        @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                                        @sartoric said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                                        @kolyany4
                                        Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                                        It keeps “finger cover” fixed/attached to outer side of palm when cover is “opened”.
                                        This cover allows my gloves to be used as mitten (in really cold weather) or glove with opened fingers.

                                        Oh I see … That’s why I like the good ol’ buttons or velcro 😁

                                        SVTS - 2.40.38
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                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                        • kolyany4K Offline
                                          kolyany4 Bronze Member @sartoric
                                          last edited by

                                          @sartoric >

                                          Oh I see … That’s why I like the good ol’ buttons or velcro 😁

                                          Are you sure those buttons can pass given above hint with Compass test? 😉

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                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @kolyany4
                                            last edited by

                                            @kolyany4 I miss all of the fun when I am asleep:). I have very similar gloves but they fasten with Velcro not magnets… I am happy to hear that the problems may be solved. Magnets on many items these days are very strong and I can see how a magnet close to the watch would disrupt the compass. Good to know.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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