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S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829

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  • K Offline
    kolyany4 Bronze Member @Brad_Olwin
    last edited by 28 Dec 2018, 16:56

    @Brad_Olwin

    If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

    If you enter Navigation->Compass, how often watch asks you to perform calibration? How long it should keep its calibrated state?

    Recently I saw odd behavior on new watch (like I did on old one) in indoor:
    in Navigation->Compass mode: Arrow pointing to North were seems to be stuck (it hasn’t changed its direction though I have rotated my watch) for a several dozens seconds, after that compass recalibration screen has appeared… Don’t know, if this case matters…

    B 1 Reply Last reply 28 Dec 2018, 23:00 Reply Quote 0
    • M Offline
      Mff73
      last edited by 28 Dec 2018, 18:22

      Maybe odd question : don’t you have something metalic or magnetic on your hand ?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      S 1 Reply Last reply 28 Dec 2018, 20:01 Reply Quote 0
      • S Offline
        sartoric Moderator @Mff73
        last edited by sartoric 28 Dec 2018, 20:01

        @Mff73 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

        Maybe odd question : don’t you have something metalic or magnetic on your hand ?

        I was about to ask if he had some kind of arm surgery and nails still inside 😁

        It sounds stupid but yet possible

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • B Offline
          Brad_Olwin Moderator @kolyany4
          last edited by 28 Dec 2018, 23:00

          @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

          @Brad_Olwin

          If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

          If you enter Navigation->Compass, how often watch asks you to perform calibration? How long it should keep its calibrated state?

          Recently I saw odd behavior on new watch (like I did on old one) in indoor:
          in Navigation->Compass mode: Arrow pointing to North were seems to be stuck (it hasn’t changed its direction though I have rotated my watch) for a several dozens seconds, after that compass recalibration screen has appeared… Don’t know, if this case matters…

          I do not know either, I rarely use the compass and certainly not indoors as it will not function appropriately in a building. I would test the compass outside, clear of buildings, similar to what you would do for calibration of FusedTrack.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • P Offline
            plopes73
            last edited by 28 Dec 2018, 23:06

            Hi,
            Reading all these posts, I just remember to ask if there is some strong magnectic field in the area, like a big train interface, high voltage electrical post,…
            I remember when I own a Suunto Spartan Trainer WHR and when I run near by an electrical train interface, the GPS and sometimes even the HR monitor went crazy, for some meters.


            S9 Peak 2.18.18
            Vertical
            Android 10
            Suunto App 4.45.5

            1 Reply Last reply Reply Quote 0
            • K Offline
              kolyany4 Bronze Member
              last edited by kolyany4 29 Dec 2018, 01:34

              No surgery, No electric lines…

              However, I feel really extremely stupid and very sorry about what I’m going to say:

              I forgot about my gloves I love to wear in cold weather:
              images.jpg

              To be specific, I completely forgot that it contains teeny-weeny magnetic parts… [facepalm]

              NB. As an excuse I can say that those often requests for compass recalibration happened indoors as well, and cases, when north pointing arrow on compass got stuck, I get when no such gloves were around me…

              I’ll do tests today and let you know about results.

              PS. Most tricky to found bugs are almost always related to things we are most sure of.

              pps. I’m still banging my head on a wall…

              1 Reply Last reply Reply Quote 1
              • K Offline
                kolyany4 Bronze Member
                last edited by 29 Dec 2018, 08:09

                Just finished another run with all possible magnets stripped off my clothes using Custom Mode with GPS = OK.

                Preliminary results looks very promising:
                5.03 km (from watch) vs 5.32 km (from smartphone app).
                And, most importantly (for me), start and finish points are located where they expected to be.

                from watch:
                Screenshot_20181229-103315.png

                actual track:
                Screenshot_20181229-103222.png

                I’ll keep checking results in next runs…

                I was wondering, could we avoid all this mess, caused by me, for which I’m really-really sorry, if a watch

                1. had some kind of ‘use straight line between GPS-acquired-points instead of requesting recalibration action’ option to avoid completely messed track;

                2. had some kind of magnet field detection mode which one could use to check his/her clothes/gear (sometimes rented) in order to find any emanation source that would jeopardize proper work of a watch.

                @Dimitrios-Kanellopoulos , I’m really-really sorry for all inconvenience I’ve caused, but what do you think about ideas above?

                ps. I’m still banging my head on a wall…

                1 Reply Last reply Reply Quote 0
                • S Offline
                  sartoric Moderator
                  last edited by 29 Dec 2018, 10:06

                  At least we finally sorted the mystery out.

                  😄

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                  • D Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by 29 Dec 2018, 10:18

                    by far the most interesting thread in the forum

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    K 1 Reply Last reply 29 Dec 2018, 10:38 Reply Quote 2
                    • S Offline
                      sartoric Moderator
                      last edited by sartoric 29 Dec 2018, 10:25

                      @kolyany4
                      Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                      @Dimitrios-Kanellopoulos
                      This thread should be forwarded to support 😄

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      K 1 Reply Last reply 29 Dec 2018, 10:32 Reply Quote 1
                      • K Offline
                        kolyany4 Bronze Member @sartoric
                        last edited by 29 Dec 2018, 10:32

                        @sartoric said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                        @kolyany4
                        Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                        It keeps “finger cover” fixed/attached to outer side of palm when cover is “opened”.
                        This cover allows my gloves to be used as mitten (in really cold weather) or glove with opened fingers.

                        S B 2 Replies Last reply 29 Dec 2018, 10:42 Reply Quote 0
                        • K Offline
                          kolyany4 Bronze Member @Dimitrios Kanellopoulos
                          last edited by kolyany4 29 Dec 2018, 10:38

                          @Dimitrios-Kanellopoulos said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                          by far the most interesting thread in the forum

                          Perhaps, Suunto support should be notified about following hint:

                          one should use watch in Compass mode (after compass has been calibrated) as a detector of magnetic field or metal construction.

                          Move your watch (with active Compass) in the vicinity of your gear/clothes/whatever. If your watch instead of showing compass will ask you to ‘Calibrate compass’, then you’ve found source of your possible problems with Compass, hence jeopardized FusedTrack functionality, and messed your tracks, as a result, whenever watch will get close to that source … 😉

                          1 Reply Last reply Reply Quote 2
                          • S Offline
                            sartoric Moderator @kolyany4
                            last edited by 29 Dec 2018, 10:42

                            @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                            @sartoric said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                            @kolyany4
                            Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                            It keeps “finger cover” fixed/attached to outer side of palm when cover is “opened”.
                            This cover allows my gloves to be used as mitten (in really cold weather) or glove with opened fingers.

                            Oh I see … That’s why I like the good ol’ buttons or velcro 😁

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            K 1 Reply Last reply 29 Dec 2018, 10:44 Reply Quote 0
                            • K Offline
                              kolyany4 Bronze Member @sartoric
                              last edited by 29 Dec 2018, 10:44

                              @sartoric >

                              Oh I see … That’s why I like the good ol’ buttons or velcro 😁

                              Are you sure those buttons can pass given above hint with Compass test? 😉

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                Brad_Olwin Moderator @kolyany4
                                last edited by 29 Dec 2018, 13:50

                                @kolyany4 I miss all of the fun when I am asleep:). I have very similar gloves but they fasten with Velcro not magnets… I am happy to hear that the problems may be solved. Magnets on many items these days are very strong and I can see how a magnet close to the watch would disrupt the compass. Good to know.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                                • M Offline
                                  Markus Fischbacher
                                  last edited by Markus Fischbacher 29 Dec 2018, 14:14

                                  Awesome topic 😎
                                  Good to know, because I also wanted to buy such gloves 😉

                                  S9 Baro White 2.5.18, SA (latest Beta), iPhone 6S (latest iOS)

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                                  • K Offline
                                    kolyany4 Bronze Member
                                    last edited by kolyany4 30 Dec 2018, 07:56

                                    Today had another run. Results are OK (5.33 km vs 5.14 km).
                                    However, another bug was found. But this one is related to “SA -> Strava” autosync:
                                    https://forum.suunto.com/topic/1651/3-54-2-sa-strava-wrong-autosync-moving-time

                                    from watch:
                                    Screenshot_20181230-104429.png

                                    from smartphone:
                                    Screenshot_20181230-105319.png

                                    ps. I would make screenshot images to appear smaller in my messages, if I knew how to do it using only forum tools…

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                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by 31 Dec 2018, 09:30

                                      Track looks quite OK

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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