Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829

    Scheduled Pinned Locked Moved Suunto 9
    115 Posts 8 Posters 8.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @kolyany4
      last edited by

      @kolyany4 no new hardware I think it’s needed. We have 2/2 with the same.

      Lets wait a bit to have people online and if there is a FW I can share with I ll do. First let us report the findings

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 1
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @kolyany4
        last edited by

        @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

        @Brad_Olwin said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

        @kolyany4 Wait to switch to Endurance or Ultra mode until you are in the park. I do calibrate mine in town but we do not have tall buildings. Start on Performance and switch in the park or start in the park on Ultra mode. Do a soft reset since last run before the next. If that does not work we need to try a hard reset.

        If soft reset can be done by “keeping 12+ seconds of upper button”,
        then how hard reset is done? By reflashing?

        Yes, try soft reset first. May take a few days to test. We don’t want to hard reset unless we have to.

        If that does not work I think Dimitrios can help get another watch. I have tested 2 different watches without this problem.

        Do you mean (try to get) third watch? 😕

        If you are getting recalibrate every 100m there is an issue but reinstall old firmware or new if Dimitrios can first. If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        kolyany4K 1 Reply Last reply Reply Quote 0
        • kolyany4K Offline
          kolyany4 Bronze Member @Brad_Olwin
          last edited by

          @Brad_Olwin

          If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

          If you enter Navigation->Compass, how often watch asks you to perform calibration? How long it should keep its calibrated state?

          Recently I saw odd behavior on new watch (like I did on old one) in indoor:
          in Navigation->Compass mode: Arrow pointing to North were seems to be stuck (it hasn’t changed its direction though I have rotated my watch) for a several dozens seconds, after that compass recalibration screen has appeared… Don’t know, if this case matters…

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73
            last edited by

            Maybe odd question : don’t you have something metalic or magnetic on your hand ?

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @Mff73
              last edited by sartoric

              @Mff73 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

              Maybe odd question : don’t you have something metalic or magnetic on your hand ?

              I was about to ask if he had some kind of arm surgery and nails still inside 😁

              It sounds stupid but yet possible

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @kolyany4
                last edited by

                @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                @Brad_Olwin

                If all fails then maybe is hardware but I doubt it is hardware as it would have to be compass, accelerometer or GPS chip, right?

                If you enter Navigation->Compass, how often watch asks you to perform calibration? How long it should keep its calibrated state?

                Recently I saw odd behavior on new watch (like I did on old one) in indoor:
                in Navigation->Compass mode: Arrow pointing to North were seems to be stuck (it hasn’t changed its direction though I have rotated my watch) for a several dozens seconds, after that compass recalibration screen has appeared… Don’t know, if this case matters…

                I do not know either, I rarely use the compass and certainly not indoors as it will not function appropriately in a building. I would test the compass outside, clear of buildings, similar to what you would do for calibration of FusedTrack.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 0
                • plopes73P Offline
                  plopes73
                  last edited by

                  Hi,
                  Reading all these posts, I just remember to ask if there is some strong magnectic field in the area, like a big train interface, high voltage electrical post,…
                  I remember when I own a Suunto Spartan Trainer WHR and when I run near by an electrical train interface, the GPS and sometimes even the HR monitor went crazy, for some meters.


                  S9 Peak 2.18.18
                  Vertical
                  Android 10
                  Suunto App 4.45.5

                  1 Reply Last reply Reply Quote 0
                  • kolyany4K Offline
                    kolyany4 Bronze Member
                    last edited by kolyany4

                    No surgery, No electric lines…

                    However, I feel really extremely stupid and very sorry about what I’m going to say:

                    I forgot about my gloves I love to wear in cold weather:
                    images.jpg

                    To be specific, I completely forgot that it contains teeny-weeny magnetic parts… [facepalm]

                    NB. As an excuse I can say that those often requests for compass recalibration happened indoors as well, and cases, when north pointing arrow on compass got stuck, I get when no such gloves were around me…

                    I’ll do tests today and let you know about results.

                    PS. Most tricky to found bugs are almost always related to things we are most sure of.

                    pps. I’m still banging my head on a wall…

                    1 Reply Last reply Reply Quote 1
                    • kolyany4K Offline
                      kolyany4 Bronze Member
                      last edited by

                      Just finished another run with all possible magnets stripped off my clothes using Custom Mode with GPS = OK.

                      Preliminary results looks very promising:
                      5.03 km (from watch) vs 5.32 km (from smartphone app).
                      And, most importantly (for me), start and finish points are located where they expected to be.

                      from watch:
                      Screenshot_20181229-103315.png

                      actual track:
                      Screenshot_20181229-103222.png

                      I’ll keep checking results in next runs…

                      I was wondering, could we avoid all this mess, caused by me, for which I’m really-really sorry, if a watch

                      1. had some kind of ‘use straight line between GPS-acquired-points instead of requesting recalibration action’ option to avoid completely messed track;

                      2. had some kind of magnet field detection mode which one could use to check his/her clothes/gear (sometimes rented) in order to find any emanation source that would jeopardize proper work of a watch.

                      @Dimitrios-Kanellopoulos , I’m really-really sorry for all inconvenience I’ve caused, but what do you think about ideas above?

                      ps. I’m still banging my head on a wall…

                      1 Reply Last reply Reply Quote 0
                      • sartoricS Offline
                        sartoric Moderator
                        last edited by

                        At least we finally sorted the mystery out.

                        😄

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                        1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          by far the most interesting thread in the forum

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          kolyany4K 1 Reply Last reply Reply Quote 2
                          • sartoricS Offline
                            sartoric Moderator
                            last edited by sartoric

                            @kolyany4
                            Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                            @Dimitrios-Kanellopoulos
                            This thread should be forwarded to support 😄

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            kolyany4K 1 Reply Last reply Reply Quote 1
                            • kolyany4K Offline
                              kolyany4 Bronze Member @sartoric
                              last edited by

                              @sartoric said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                              @kolyany4
                              Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                              It keeps “finger cover” fixed/attached to outer side of palm when cover is “opened”.
                              This cover allows my gloves to be used as mitten (in really cold weather) or glove with opened fingers.

                              sartoricS Brad_OlwinB 2 Replies Last reply Reply Quote 0
                              • kolyany4K Offline
                                kolyany4 Bronze Member @Dimitrios Kanellopoulos
                                last edited by kolyany4

                                @Dimitrios-Kanellopoulos said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                                by far the most interesting thread in the forum

                                Perhaps, Suunto support should be notified about following hint:

                                one should use watch in Compass mode (after compass has been calibrated) as a detector of magnetic field or metal construction.

                                Move your watch (with active Compass) in the vicinity of your gear/clothes/whatever. If your watch instead of showing compass will ask you to ‘Calibrate compass’, then you’ve found source of your possible problems with Compass, hence jeopardized FusedTrack functionality, and messed your tracks, as a result, whenever watch will get close to that source … 😉

                                1 Reply Last reply Reply Quote 2
                                • sartoricS Offline
                                  sartoric Moderator @kolyany4
                                  last edited by

                                  @kolyany4 said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                                  @sartoric said in S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829:

                                  @kolyany4
                                  Out of curiosity, what’s the purpose of the mini magnet? Fastener?

                                  It keeps “finger cover” fixed/attached to outer side of palm when cover is “opened”.
                                  This cover allows my gloves to be used as mitten (in really cold weather) or glove with opened fingers.

                                  Oh I see … That’s why I like the good ol’ buttons or velcro 😁

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  kolyany4K 1 Reply Last reply Reply Quote 0
                                  • kolyany4K Offline
                                    kolyany4 Bronze Member @sartoric
                                    last edited by

                                    @sartoric >

                                    Oh I see … That’s why I like the good ol’ buttons or velcro 😁

                                    Are you sure those buttons can pass given above hint with Compass test? 😉

                                    1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @kolyany4
                                      last edited by

                                      @kolyany4 I miss all of the fun when I am asleep:). I have very similar gloves but they fasten with Velcro not magnets… I am happy to hear that the problems may be solved. Magnets on many items these days are very strong and I can see how a magnet close to the watch would disrupt the compass. Good to know.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • Markus FischbacherM Offline
                                        Markus Fischbacher
                                        last edited by Markus Fischbacher

                                        Awesome topic 😎
                                        Good to know, because I also wanted to buy such gloves 😉

                                        S9 Baro White 2.5.18, SA (latest Beta), iPhone 6S (latest iOS)

                                        1 Reply Last reply Reply Quote 0
                                        • kolyany4K Offline
                                          kolyany4 Bronze Member
                                          last edited by kolyany4

                                          Today had another run. Results are OK (5.33 km vs 5.14 km).
                                          However, another bug was found. But this one is related to “SA -> Strava” autosync:
                                          https://forum.suunto.com/topic/1651/3-54-2-sa-strava-wrong-autosync-moving-time

                                          from watch:
                                          Screenshot_20181230-104429.png

                                          from smartphone:
                                          Screenshot_20181230-105319.png

                                          ps. I would make screenshot images to appear smaller in my messages, if I knew how to do it using only forum tools…

                                          1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            Track looks quite OK

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy