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Suunto 5 - tracks don't override on edits or similar names

Scheduled Pinned Locked Moved Suunto 5
bugclosedfixed
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  • Ł Offline
    Łukasz Szmigiel
    last edited by sartoric 2 Dec 2020, 13:43 11 Sept 2019, 08:24

    Hello,

    I don’t know if it’s a matter of watch firmware or Suunto app but I’m unable to save edited routes to watch. Everything seems fine on the app side - I can edit existing routes as I please and they seem to sync to watch but when I display the preview on the watch - it displays the original route (first time sent to watch).

    Today I had an even stranger situation as I’ve:

    1. Made a track called “Kamenjak” and did some scouting by just walking it
    2. Noticed some errors while navigating (app didn’t follow the path while making the route and went around and I didn’t notice it while drawing the route)
    3. Removed the route from app and watch, made a fresh route and called it “Kamenjak v2”
    4. Went on a run only to notice after a kilometer that this is in fact an old route that I have removed - what’s weird is that it was named “Kamenjak v2” but the route was an old one.

    Anyone else experiences similar behavior with Suunto 5 or other Suunto watches and Suunto app?

    I’m on Android 10, Pixel XL and latest beta 4.10.

    S9PP 2.43.12

    S 1 Reply Last reply 11 Sept 2019, 08:28 Reply Quote 0
    • S Offline
      sartoric Moderator @Łukasz Szmigiel
      last edited by 11 Sept 2019, 08:28

      @Łukasz-Szmigiel
      This is really weird.

      Do you sync to MC too ? Do you have routes there ?
      Have you tried to wipe App cache data ?
      Just to be sure try a watch soft reset too.

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 15 - One UI 7.0
      Suunto App Android 5.4.5 beta
      Suunto App IOs 2.47.1 (19846) beta on MBP M1

      Z 1 Reply Last reply 11 Sept 2019, 08:35 Reply Quote 0
      • Z Offline
        zhang965 @sartoric
        last edited by 11 Sept 2019, 08:35

        @sartoric
        S5 cannot connect to MC, if i understand clearly

        Winners Wear Winners

        S 1 Reply Last reply 11 Sept 2019, 08:40 Reply Quote 0
        • S Offline
          sartoric Moderator @zhang965
          last edited by sartoric 9 Nov 2019, 08:40 11 Sept 2019, 08:40

          @zhang965
          oh, right, only s9 was enabled

          so @Łukasz-Szmigiel disregard the MC comment 😄

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 15 - One UI 7.0
          Suunto App Android 5.4.5 beta
          Suunto App IOs 2.47.1 (19846) beta on MBP M1

          1 Reply Last reply Reply Quote 0
          • Ł Offline
            Łukasz Szmigiel
            last edited by 11 Sept 2019, 18:21

            I’ll do some more testing after I return home but what I’ve observed a route is valid only when fresh. Modifying it or removing, creating a new one with the same name and syncing with watch doesn’t seem to update the route on watch - it seems as if it’s stored in watch and not removed or overwritten when edits are made. In SA everything seems to work fine (I can see all updates ok) so I assume it’s something with S5 firmware.

            S9PP 2.43.12

            S 1 Reply Last reply 11 Sept 2019, 19:18 Reply Quote 0
            • S Offline
              sartoric Moderator @Łukasz Szmigiel
              last edited by sartoric 9 Nov 2019, 19:21 11 Sept 2019, 19:18

              @Łukasz-Szmigiel
              Just try to disable/enable the route, to see if something changes.
              There is an issue if you sync the route as soon as you’re creating it.

              Clean the app cache too and maybe try to reinstall

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 15 - One UI 7.0
              Suunto App Android 5.4.5 beta
              Suunto App IOs 2.47.1 (19846) beta on MBP M1

              1 Reply Last reply Reply Quote 0
              • Ł Offline
                Łukasz Szmigiel
                last edited by 11 Sept 2019, 19:32

                Disabling / enabling doesn’t help. Resyncing in between also. I haven’t tried clearing the cache.

                I’ll do some more testing next week. Right now I can only assume this behaviour by checking the overall route shape on watch (despite my today’s experience).

                S9PP 2.43.12

                S 1 Reply Last reply 11 Sept 2019, 19:50 Reply Quote 0
                • Ł Offline
                  Łukasz Szmigiel
                  last edited by 11 Sept 2019, 19:46

                  Did a quick test.

                  1. Created a 3km route with name X, sent to watch
                  2. Previewed the route in watch
                  3. Unchecked the route in watch, run sync
                  4. Route persists in watch despite being set to not sent to watch
                  5. Removed the route from app
                  6. Resynced
                  7. Route persists in watch, got readded to the app with sent to watch checked
                  8. Removed the second copy of route
                  9. Synced
                  10. Route removed from watch
                  11. Created new route with the same name, synced
                  12. Previewed the route in watch, confirmed the new route got synced
                  13. Double (exact copy) route appeared in suunto app
                  14. Removed two copies from app
                  15. Synced, confirmed route got removed from watch.

                  What’s interesting is that while two identical copies appear in suunto app, there’s only one saved in watch.

                  Cleaning the app cache seems to temporarily fix the issues, however it’s rather annoying and can’t be relied upon.

                  Can anyone confirm weird route sync behavior on suunto 5?

                  S9PP 2.43.12

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    sartoric Moderator @Łukasz Szmigiel
                    last edited by sartoric 9 Nov 2019, 19:57 11 Sept 2019, 19:50

                    @Łukasz-Szmigiel
                    You can try drawing a very strange shape route using the “straight line” mode, so when you update it you can easily check if it gets updated

                    EDIT:
                    I’ve seen your last test
                    Just a note, you shouldn’t need to sync to send the route. It is sent when you “toggle” it

                    That kind of issue was related to some previous App version (don’t rememeber which one)

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 15 - One UI 7.0
                    Suunto App Android 5.4.5 beta
                    Suunto App IOs 2.47.1 (19846) beta on MBP M1

                    Ł 1 Reply Last reply 11 Sept 2019, 20:16 Reply Quote 0
                    • Ł Offline
                      Łukasz Szmigiel @sartoric
                      last edited by 11 Sept 2019, 20:16

                      @sartoric so this is getting even more out of hand.

                      What I did now was to draw a shape as you suggested (completely new route), named the route differently and checked it to sent to watch. Checked the watch only to see new name but… A recent route from my last post 0_o

                      S9PP 2.43.12

                      S 1 Reply Last reply 11 Sept 2019, 20:22 Reply Quote 0
                      • S Offline
                        sartoric Moderator @Łukasz Szmigiel
                        last edited by sartoric 9 Nov 2019, 20:23 11 Sept 2019, 20:22

                        @Łukasz-Szmigiel
                        Ok, that’s the issue we’ve already seen in the past.

                        Have you already tried to unistall/reinstall ?
                        App data needs to be wiped off, to fix that issue.

                        Or maybe the issue is back for new Android version.
                        Let’s invoke @Dimitrios-Kanellopoulos 😄

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 15 - One UI 7.0
                        Suunto App Android 5.4.5 beta
                        Suunto App IOs 2.47.1 (19846) beta on MBP M1

                        Ł 1 Reply Last reply 11 Sept 2019, 20:27 Reply Quote 0
                        • Ł Offline
                          Łukasz Szmigiel @sartoric
                          last edited by 11 Sept 2019, 20:27

                          @sartoric I’ve tried reinstalling last month during temporal problems with strava sync.

                          Perhaps data should be cleaned whenever a new version is being installed?

                          S9PP 2.43.12

                          S 1 Reply Last reply 11 Sept 2019, 20:31 Reply Quote 0
                          • S Offline
                            sartoric Moderator @Łukasz Szmigiel
                            last edited by sartoric 9 Nov 2019, 20:36 11 Sept 2019, 20:31

                            @Łukasz-Szmigiel
                            Usually not, but give it a try

                            Oh, try unpair / pair too, from app, phone and watch too

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 15 - One UI 7.0
                            Suunto App Android 5.4.5 beta
                            Suunto App IOs 2.47.1 (19846) beta on MBP M1

                            Ł 1 Reply Last reply 11 Sept 2019, 20:55 Reply Quote 0
                            • Ł Offline
                              Łukasz Szmigiel @sartoric
                              last edited by 11 Sept 2019, 20:55

                              @sartoric hm it seems that cleaning app data and setting it up again fixed the issue - for now. Thanks for the info!

                              I wouldn’t mind doing it every new version (either app or android) if it wasn’t for long first sync due to all activities saved in diary being resynced first time after data reset.

                              BTW how many activities are stored in watch? Is there any self cleaning mechanism before the watch runs out of memory?

                              S9PP 2.43.12

                              sartoricS 1 Reply Last reply 11 Sept 2019, 21:12 Reply Quote 0
                              • sartoricS Offline
                                sartoric Moderator @Łukasz Szmigiel
                                last edited by 11 Sept 2019, 21:12

                                @Łukasz-Szmigiel said in Suunto 5 - tracks don't override on edits or similar names:

                                BTW how many activities are stored in watch? Is there any self cleaning mechanism before the watch runs out of memory?

                                I don’t remember how many, but the first in, will be the first out
                                Full activity logs are cleaned after a FW update and only summary kept.

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 15 - One UI 7.0
                                Suunto App Android 5.4.5 beta
                                Suunto App IOs 2.47.1 (19846) beta on MBP M1

                                1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 12 Sept 2019, 08:09

                                  There is an issue with route duplication on current Android release. So that for sure is fixed on 4.11.x that should come to you in the next week(s)

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • Saketo NemoS Offline
                                    Saketo Nemo Moderator
                                    last edited by 12 Sept 2019, 08:11

                                    it seems to me that there is no precise number. Not 30, not 100. It simply depends on the watch storage capacity: the longer and more complex a move (gps data, hr, etc …), the more obviously it will take up memory space.
                                    Here, those who record only indoor workouts, no cardio, will probably record hundreds and hundreds.
                                    If instead you do running workouts from 5 hours at a time, they will be a few dozen.

                                    1 Reply Last reply Reply Quote 2
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel
                                      last edited by 12 Feb 2020, 13:33

                                      This issue was fixed with incremental update. I believe it can be closed then.

                                      S9PP 2.43.12

                                      1 Reply Last reply Reply Quote 0
                                      • sartoricS Offline
                                        sartoric Moderator
                                        last edited by 12 Feb 2020, 13:45

                                        just adding tags for now

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 15 - One UI 7.0
                                        Suunto App Android 5.4.5 beta
                                        Suunto App IOs 2.47.1 (19846) beta on MBP M1

                                        Mff73M 1 Reply Last reply 12 Feb 2020, 13:53 Reply Quote 2
                                        • Mff73M Offline
                                          Mff73 @sartoric
                                          last edited by 12 Feb 2020, 13:53

                                          @sartoric said in Suunto 5 - tracks don't override on edits or similar names:

                                          just adding tags for now

                                          Give modo powoa to @sartoric and he will put tags everywhere 🙂
                                          Searchinator is now Moderator 👍

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          sartoricS 1 Reply Last reply 12 Feb 2020, 14:04 Reply Quote 2
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