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    Suunto 5 - tracks don't override on edits or similar names

    Scheduled Pinned Locked Moved Suunto 5
    bugclosedfixed
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    • Łukasz SzmigielŁ Online
      Łukasz Szmigiel
      last edited by

      Did a quick test.

      1. Created a 3km route with name X, sent to watch
      2. Previewed the route in watch
      3. Unchecked the route in watch, run sync
      4. Route persists in watch despite being set to not sent to watch
      5. Removed the route from app
      6. Resynced
      7. Route persists in watch, got readded to the app with sent to watch checked
      8. Removed the second copy of route
      9. Synced
      10. Route removed from watch
      11. Created new route with the same name, synced
      12. Previewed the route in watch, confirmed the new route got synced
      13. Double (exact copy) route appeared in suunto app
      14. Removed two copies from app
      15. Synced, confirmed route got removed from watch.

      What’s interesting is that while two identical copies appear in suunto app, there’s only one saved in watch.

      Cleaning the app cache seems to temporarily fix the issues, however it’s rather annoying and can’t be relied upon.

      Can anyone confirm weird route sync behavior on suunto 5?

      S9PP 2.40.44

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      • sartoricS Offline
        sartoric Moderator @Łukasz Szmigiel
        last edited by sartoric

        @Łukasz-Szmigiel
        You can try drawing a very strange shape route using the “straight line” mode, so when you update it you can easily check if it gets updated

        EDIT:
        I’ve seen your last test
        Just a note, you shouldn’t need to sync to send the route. It is sent when you “toggle” it

        That kind of issue was related to some previous App version (don’t rememeber which one)

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • Łukasz SzmigielŁ Online
          Łukasz Szmigiel @sartoric
          last edited by

          @sartoric so this is getting even more out of hand.

          What I did now was to draw a shape as you suggested (completely new route), named the route differently and checked it to sent to watch. Checked the watch only to see new name but… A recent route from my last post 0_o

          S9PP 2.40.44

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          • sartoricS Offline
            sartoric Moderator @Łukasz Szmigiel
            last edited by sartoric

            @Łukasz-Szmigiel
            Ok, that’s the issue we’ve already seen in the past.

            Have you already tried to unistall/reinstall ?
            App data needs to be wiped off, to fix that issue.

            Or maybe the issue is back for new Android version.
            Let’s invoke @Dimitrios-Kanellopoulos 😄

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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            • Łukasz SzmigielŁ Online
              Łukasz Szmigiel @sartoric
              last edited by

              @sartoric I’ve tried reinstalling last month during temporal problems with strava sync.

              Perhaps data should be cleaned whenever a new version is being installed?

              S9PP 2.40.44

              sartoricS 1 Reply Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @Łukasz Szmigiel
                last edited by sartoric

                @Łukasz-Szmigiel
                Usually not, but give it a try

                Oh, try unpair / pair too, from app, phone and watch too

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                • Łukasz SzmigielŁ Online
                  Łukasz Szmigiel @sartoric
                  last edited by

                  @sartoric hm it seems that cleaning app data and setting it up again fixed the issue - for now. Thanks for the info!

                  I wouldn’t mind doing it every new version (either app or android) if it wasn’t for long first sync due to all activities saved in diary being resynced first time after data reset.

                  BTW how many activities are stored in watch? Is there any self cleaning mechanism before the watch runs out of memory?

                  S9PP 2.40.44

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @Łukasz Szmigiel
                    last edited by

                    @Łukasz-Szmigiel said in Suunto 5 - tracks don't override on edits or similar names:

                    BTW how many activities are stored in watch? Is there any self cleaning mechanism before the watch runs out of memory?

                    I don’t remember how many, but the first in, will be the first out
                    Full activity logs are cleaned after a FW update and only summary kept.

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      There is an issue with route duplication on current Android release. So that for sure is fixed on 4.11.x that should come to you in the next week(s)

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • Saketo NemoS Offline
                        Saketo Nemo Moderator
                        last edited by

                        it seems to me that there is no precise number. Not 30, not 100. It simply depends on the watch storage capacity: the longer and more complex a move (gps data, hr, etc …), the more obviously it will take up memory space.
                        Here, those who record only indoor workouts, no cardio, will probably record hundreds and hundreds.
                        If instead you do running workouts from 5 hours at a time, they will be a few dozen.

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                        • Łukasz SzmigielŁ Online
                          Łukasz Szmigiel
                          last edited by

                          This issue was fixed with incremental update. I believe it can be closed then.

                          S9PP 2.40.44

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                          • sartoricS Offline
                            sartoric Moderator
                            last edited by

                            just adding tags for now

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                            • Mff73M Offline
                              Mff73 @sartoric
                              last edited by

                              @sartoric said in Suunto 5 - tracks don't override on edits or similar names:

                              just adding tags for now

                              Give modo powoa to @sartoric and he will put tags everywhere 🙂
                              Searchinator is now Moderator 👍

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

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                              • sartoricS Offline
                                sartoric Moderator @Mff73
                                last edited by

                                @Mff73
                                and tagginator 😄

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
                                Suunto App Android 5.2.5 beta
                                Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                • Łukasz SzmigielŁ Online
                                  Łukasz Szmigiel
                                  last edited by

                                  Unfortunately I had the same issue again - this time with trying to import GPX (from Strava) and save a track based on it.

                                  It syncs with watch instantly and it seems that the metadata is being correctly displayed (ie. elevation, name or total distance) but track thumbnail is from a recently deleted track that is either in SA’s cache or remaining in the watch memory. Since the track that was erroneously displayed was close to my home, I went to investigate and it wasn’t just the thumbnail - the watch was in fact loading older track.

                                  This may lead to unpleasant surprise on a race day.

                                  I’ve tried resetting all SA data (relogin, resync with watch, etc.) but it didn’t fix the issue. What fixed the problem was:

                                  1. Remove the track that failed to synchronize.
                                  2. Create a throwaway track and synchronize it with the watch.
                                  3. Confirm that a right track was synchronized by looking at track thumbnail in the watch navigation screen.
                                  4. If the right track was synchronized - create and synchronize the final track.
                                  5. If the problem persists, repeat step 2 and 3 until track thumbnail on watch matches track shape in SA.

                                  The steps above suggest that it’s some kind of cache issue but it’s hard for me to track it - if it’s watch or SA related. Or perhaps the bug is being triggered by saving track to SA without watch connection, etc.

                                  Once you know that you have to check the track shape in watch and compare it with SA it’s not a big deal but imagine that you’ve made some tweaks to an old track and they are so small that you can’t see it immediately on small screen and the watch is going to guide you through an old track.

                                  S9PP 2.40.44

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                                  • sartoricS Offline
                                    sartoric Moderator @Łukasz Szmigiel
                                    last edited by sartoric

                                    @Łukasz-Szmigiel
                                    As @Dimitrios-Kanellopoulos said, there was a similar issue in the past (probably I reported it) with duplicate routes and strange data mix.
                                    But it was, as far as I remember v3.something.
                                    I use routes very much, and I’ve never faced that issue again.

                                    Did you already try to uninstall and reinstall the last app version ?
                                    @Dimitrios-Kanellopoulos Maybe it could be related to Android10 or Pixel XL ?

                                    Edit
                                    Found this :https://forum.suunto.com/topic/2174/android-3-64-0-generic-comment/54
                                    but there was even an older similar one

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 14 - One UI 6.1
                                    Suunto App Android 5.2.5 beta
                                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                    • Łukasz SzmigielŁ Online
                                      Łukasz Szmigiel @sartoric
                                      last edited by

                                      @sartoric I didn’t reinstall the app but cleared all the data (ie. cache + data) which essentially resets it. Also, I’m on latest betas.

                                      It’s the first time I’ve stumbled upon this error after last time I was reporting it (September last year I think) so I thought it got fixed.

                                      S9PP 2.40.44

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                                      • sartoricS Offline
                                        sartoric Moderator @Łukasz Szmigiel
                                        last edited by

                                        @Łukasz-Szmigiel
                                        Just for testing purpose, can you try to reinstall it ? Just to avoid that for some unexplicable reason, Android do cache something

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                        • Łukasz SzmigielŁ Online
                                          Łukasz Szmigiel @sartoric
                                          last edited by

                                          @sartoric I’ll do it next time the bug occurs as it seems to be fine after I finally got the GPX based track on watch.

                                          S9PP 2.40.44

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                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            I have reported this, for me it happens if there is only one route. Ca n you verify this. ?

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

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