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Vertical turns off during charge

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  • P Offline
    peegee
    last edited by 12 Feb 2024, 07:33

    Has anybody come across a situation when a SV turns off during charge?
    When disconnected it comes back to life or either requires soft reset.

    Been with a Suunto on my wrist since Ambit2
    Currently alternating between Race titanium & Vertical titanium solar.
    Would love a Vertical with amoled display.

    F B D G L 5 Replies Last reply 12 Feb 2024, 08:11 Reply Quote 3
    • F Offline
      freeheeler @peegee
      last edited by 12 Feb 2024, 08:11

      @peegee
      yes, already reported and known. hope for a fix, soon ✊

      living sideways

      1 Reply Last reply Reply Quote 4
      • B Offline
        Brad_Olwin Moderator @peegee
        last edited by 13 Feb 2024, 13:22

        @peegee Happens to me too!

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 0
        • S Offline
          Swaddy61 Silver Members
          last edited by 13 Feb 2024, 16:03

          And me once - so far.

          SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

          1 Reply Last reply Reply Quote -1
          • D Offline
            DrSilverthorn @peegee
            last edited by 15 Feb 2024, 16:24

            @peegee my screen goes off when charging, but that is all.

            Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

            T 1 Reply Last reply 17 Feb 2024, 18:44 Reply Quote 0
            • M Offline
              Mardee Saxton
              last edited by Mardee Saxton 17 Feb 2024, 16:04

              I’ve only charged mine 2x and it happened both times. No matter what I try, it just randomly turns back on again. Can’t have this on my hiking tour of Patagonia, which starts tomorrow, for which I upgraded to this watch 😬

              https://www.instagram.com/msax24/
              https://www.instagram.com/handstandinstagram/
              Suunto Vertical Titanium Solar

              F 1 Reply Last reply 17 Feb 2024, 18:29 Reply Quote 0
              • G Offline
                gerasimos Bronze Member @peegee
                last edited by 17 Feb 2024, 16:07

                @peegee same here!
                Just a little opportunity (about 1h) to rest me and the watch also 😁

                Suunto Vertical Ti
                Suunto S9 gen1
                Suunto Ambit3 peak

                1 Reply Last reply Reply Quote 0
                • F Offline
                  freeheeler @Mardee Saxton
                  last edited by freeheeler 17 Feb 2024, 18:29

                  @Mardee-Saxton
                  it’s annoying, but it is not critical. I haven’t had my watch crashing during activities 🤞

                  living sideways

                  M 1 Reply Last reply 17 Feb 2024, 23:54 Reply Quote 2
                  • T Offline
                    Tami999 Silver Members @DrSilverthorn
                    last edited by 17 Feb 2024, 18:44

                    @DrSilverthorn Actually that’s normal. Screen always goes off when its out of hand 😛

                    D 1 Reply Last reply 19 Feb 2024, 16:59 Reply Quote 1
                    • M Offline
                      Mardee Saxton @freeheeler
                      last edited by 17 Feb 2024, 23:54

                      @freeheeler that’s good 👍🏼

                      I think my strategy (sorta sucks to have to have one) will be to add some buffer time after taking it off the charger before I need to head out … it’s going to be back-to-back hiking for 2 weeks so I don’t want the group to have to wait for me (they won’t) while I wait for my watch to turn back on

                      https://www.instagram.com/msax24/
                      https://www.instagram.com/handstandinstagram/
                      Suunto Vertical Titanium Solar

                      B 1 Reply Last reply 19 Feb 2024, 00:57 Reply Quote 0
                      • B Offline
                        Brad_Olwin Moderator @Mardee Saxton
                        last edited by Brad_Olwin 19 Feb 2024, 00:57

                        @Mardee-Saxton The other alternative is to use Ultra mode, you probably won’t need to charge and routes will work but no map.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 1
                        • D Offline
                          DrSilverthorn @Tami999
                          last edited by 19 Feb 2024, 16:59

                          @Tami999 I know that. I think however that it would be good to see the level of charge when charging. Now you have to move the watch slightly to see it. And when you do that, sometimes it disconnects from the charger.

                          Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                          1 Reply Last reply Reply Quote 2
                          • L Offline
                            lilaceo @peegee
                            last edited by 25 Mar 2024, 19:45

                            @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                            my goooooddd

                            F P 2 Replies Last reply 25 Mar 2024, 21:02 Reply Quote 1
                            • F Offline
                              freeheeler @lilaceo
                              last edited by 25 Mar 2024, 21:02

                              @lilaceo
                              could you please send logs and pm me?

                              living sideways

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                fondueaufromage Bronze Member
                                last edited by 25 Mar 2024, 21:49

                                I am interested about the issue because I have the same problem on my SV.

                                F 1 Reply Last reply 26 Mar 2024, 05:26 Reply Quote 0
                                • F Offline
                                  freeheeler @fondueaufromage
                                  last edited by 26 Mar 2024, 05:26

                                  @fondueaufromage
                                  please send logs and pm me with account email, date, time and timezone logs sent

                                  living sideways

                                  F 1 Reply Last reply 26 Mar 2024, 13:51 Reply Quote 0
                                  • A Offline
                                    Audaxjoe
                                    last edited by 26 Mar 2024, 13:11

                                    I had this on the last FW, it only happened once and I have had no repeat.

                                    Suunto Vertical
                                    Suunto 9 BARO
                                    Garmin Fenix 3, 5
                                    Suunto Vector

                                    1 Reply Last reply Reply Quote 1
                                    • F Offline
                                      fondueaufromage Bronze Member @freeheeler
                                      last edited by 26 Mar 2024, 13:51

                                      @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

                                      F L 2 Replies Last reply 26 Mar 2024, 17:45 Reply Quote 0
                                      • F Offline
                                        freeheeler @fondueaufromage
                                        last edited by 26 Mar 2024, 17:45

                                        @fondueaufromage
                                        exactly. best if you send them immediately, but also worth to try within a day later

                                        living sideways

                                        F 1 Reply Last reply 27 Mar 2024, 07:20 Reply Quote 0
                                        • L Offline
                                          lilaceo @fondueaufromage
                                          last edited by 27 Mar 2024, 06:54

                                          @fondueaufromage YES,

                                          1 Reply Last reply Reply Quote 0
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