Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Vertical turns off during charge

    Scheduled Pinned Locked Moved Suunto Vertical
    26 Posts 13 Posters 1.9k Views 15 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • gerasimosG Offline
      gerasimos Bronze Member @peegee
      last edited by

      @peegee same here!
      Just a little opportunity (about 1h) to rest me and the watch also 😁

      Suunto Vertical Ti
      Suunto S9 gen1
      Suunto Ambit3 peak

      1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Mardee Saxton
        last edited by freeheeler

        @Mardee-Saxton
        it’s annoying, but it is not critical. I haven’t had my watch crashing during activities 🤞

        living sideways

        Mardee SaxtonM 1 Reply Last reply Reply Quote 2
        • Tami999T Offline
          Tami999 Silver Members @DrSilverthorn
          last edited by

          @DrSilverthorn Actually that’s normal. Screen always goes off when its out of hand 😛

          DrSilverthornD 1 Reply Last reply Reply Quote 1
          • Mardee SaxtonM Offline
            Mardee Saxton @freeheeler
            last edited by

            @freeheeler that’s good 👍🏼

            I think my strategy (sorta sucks to have to have one) will be to add some buffer time after taking it off the charger before I need to head out … it’s going to be back-to-back hiking for 2 weeks so I don’t want the group to have to wait for me (they won’t) while I wait for my watch to turn back on

            https://www.instagram.com/msax24/
            https://www.instagram.com/handstandinstagram/
            Suunto Vertical Titanium Solar

            Brad_OlwinB 1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @Mardee Saxton
              last edited by Brad_Olwin

              @Mardee-Saxton The other alternative is to use Ultra mode, you probably won’t need to charge and routes will work but no map.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              1 Reply Last reply Reply Quote 1
              • DrSilverthornD Offline
                DrSilverthorn @Tami999
                last edited by

                @Tami999 I know that. I think however that it would be good to see the level of charge when charging. Now you have to move the watch slightly to see it. And when you do that, sometimes it disconnects from the charger.

                Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                1 Reply Last reply Reply Quote 2
                • L Offline
                  lilaceo @peegee
                  last edited by

                  @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                  my goooooddd

                  freeheelerF P 2 Replies Last reply Reply Quote 1
                  • freeheelerF Offline
                    freeheeler @lilaceo
                    last edited by

                    @lilaceo
                    could you please send logs and pm me?

                    living sideways

                    1 Reply Last reply Reply Quote 0
                    • fondueaufromageF Offline
                      fondueaufromage Bronze Member
                      last edited by

                      I am interested about the issue because I have the same problem on my SV.

                      freeheelerF 1 Reply Last reply Reply Quote 0
                      • freeheelerF Offline
                        freeheeler @fondueaufromage
                        last edited by

                        @fondueaufromage
                        please send logs and pm me with account email, date, time and timezone logs sent

                        living sideways

                        fondueaufromageF 1 Reply Last reply Reply Quote 0
                        • AudaxjoeA Online
                          Audaxjoe
                          last edited by

                          I had this on the last FW, it only happened once and I have had no repeat.

                          Suunto Vertical
                          Suunto 9 BARO
                          Garmin Fenix 3, 5
                          Suunto Vector

                          1 Reply Last reply Reply Quote 1
                          • fondueaufromageF Offline
                            fondueaufromage Bronze Member @freeheeler
                            last edited by

                            @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

                            freeheelerF L 2 Replies Last reply Reply Quote 0
                            • freeheelerF Offline
                              freeheeler @fondueaufromage
                              last edited by

                              @fondueaufromage
                              exactly. best if you send them immediately, but also worth to try within a day later

                              living sideways

                              fondueaufromageF 1 Reply Last reply Reply Quote 0
                              • L Offline
                                lilaceo @fondueaufromage
                                last edited by

                                @fondueaufromage YES,

                                1 Reply Last reply Reply Quote 0
                                • fondueaufromageF Offline
                                  fondueaufromage Bronze Member @freeheeler
                                  last edited by

                                  @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

                                  freeheelerF 1 Reply Last reply Reply Quote 1
                                  • freeheelerF Offline
                                    freeheeler @fondueaufromage
                                    last edited by

                                    @fondueaufromage
                                    let’s hope it doesn’t happen again. if it does, please send logs and let me know

                                    living sideways

                                    fondueaufromageF 1 Reply Last reply Reply Quote 0
                                    • fondueaufromageF Offline
                                      fondueaufromage Bronze Member @freeheeler
                                      last edited by

                                      @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

                                      1 Reply Last reply Reply Quote 0
                                      • P Offline
                                        PhilippeM @lilaceo
                                        last edited by

                                        @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                                        Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

                                        1 Reply Last reply Reply Quote 0
                                        • seanvkS Offline
                                          seanvk
                                          last edited by

                                          Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                                          Sean

                                          Suunto Race Titanium
                                          Suunto Vertical Titanium
                                          Suunto 9 Peak Pro Forest Green
                                          Suunto 9 Peak Moss Gray

                                          freeheelerF 1 Reply Last reply Reply Quote 0
                                          • freeheelerF Offline
                                            freeheeler @seanvk
                                            last edited by

                                            @seanvk
                                            possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                                            living sideways

                                            1 Reply Last reply Reply Quote 0
                                            • sartoricS sartoric referenced this topic on
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy