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    Vertical turns off during charge

    Scheduled Pinned Locked Moved Suunto Vertical
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    • fondueaufromageF Offline
      fondueaufromage Bronze Member
      last edited by

      I am interested about the issue because I have the same problem on my SV.

      freeheelerF 1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @fondueaufromage
        last edited by

        @fondueaufromage
        please send logs and pm me with account email, date, time and timezone logs sent

        living sideways

        fondueaufromageF 1 Reply Last reply Reply Quote 0
        • AudaxjoeA Online
          Audaxjoe
          last edited by

          I had this on the last FW, it only happened once and I have had no repeat.

          Suunto Vertical
          Suunto 9 BARO
          Garmin Fenix 3, 5
          Suunto Vector

          1 Reply Last reply Reply Quote 1
          • fondueaufromageF Offline
            fondueaufromage Bronze Member @freeheeler
            last edited by

            @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

            freeheelerF L 2 Replies Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @fondueaufromage
              last edited by

              @fondueaufromage
              exactly. best if you send them immediately, but also worth to try within a day later

              living sideways

              fondueaufromageF 1 Reply Last reply Reply Quote 0
              • L Offline
                lilaceo @fondueaufromage
                last edited by

                @fondueaufromage YES,

                1 Reply Last reply Reply Quote 0
                • fondueaufromageF Offline
                  fondueaufromage Bronze Member @freeheeler
                  last edited by

                  @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

                  freeheelerF 1 Reply Last reply Reply Quote 1
                  • freeheelerF Offline
                    freeheeler @fondueaufromage
                    last edited by

                    @fondueaufromage
                    let’s hope it doesn’t happen again. if it does, please send logs and let me know

                    living sideways

                    fondueaufromageF 1 Reply Last reply Reply Quote 0
                    • fondueaufromageF Offline
                      fondueaufromage Bronze Member @freeheeler
                      last edited by

                      @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        PhilippeM @lilaceo
                        last edited by

                        @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                        Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

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                        • seanvkS Offline
                          seanvk
                          last edited by

                          Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                          Sean

                          Suunto Race Titanium
                          Suunto Vertical Titanium
                          Suunto 9 Peak Pro Forest Green
                          Suunto 9 Peak Moss Gray

                          freeheelerF 1 Reply Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @seanvk
                            last edited by

                            @seanvk
                            possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                            living sideways

                            1 Reply Last reply Reply Quote 0
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