Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Vertical turns off during charge

    Scheduled Pinned Locked Moved Suunto Vertical
    26 Posts 13 Posters 1.9k Views 15 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • DrSilverthornD Offline
      DrSilverthorn @Tami999
      last edited by

      @Tami999 I know that. I think however that it would be good to see the level of charge when charging. Now you have to move the watch slightly to see it. And when you do that, sometimes it disconnects from the charger.

      Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

      1 Reply Last reply Reply Quote 2
      • L Offline
        lilaceo @peegee
        last edited by

        @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

        my goooooddd

        freeheelerF P 2 Replies Last reply Reply Quote 1
        • freeheelerF Offline
          freeheeler @lilaceo
          last edited by

          @lilaceo
          could you please send logs and pm me?

          living sideways

          1 Reply Last reply Reply Quote 0
          • fondueaufromageF Offline
            fondueaufromage Bronze Member
            last edited by

            I am interested about the issue because I have the same problem on my SV.

            freeheelerF 1 Reply Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @fondueaufromage
              last edited by

              @fondueaufromage
              please send logs and pm me with account email, date, time and timezone logs sent

              living sideways

              fondueaufromageF 1 Reply Last reply Reply Quote 0
              • AudaxjoeA Offline
                Audaxjoe
                last edited by

                I had this on the last FW, it only happened once and I have had no repeat.

                Suunto Vertical
                Suunto 9 BARO
                Garmin Fenix 3, 5
                Suunto Vector

                1 Reply Last reply Reply Quote 1
                • fondueaufromageF Offline
                  fondueaufromage Bronze Member @freeheeler
                  last edited by

                  @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

                  freeheelerF L 2 Replies Last reply Reply Quote 0
                  • freeheelerF Offline
                    freeheeler @fondueaufromage
                    last edited by

                    @fondueaufromage
                    exactly. best if you send them immediately, but also worth to try within a day later

                    living sideways

                    fondueaufromageF 1 Reply Last reply Reply Quote 0
                    • L Offline
                      lilaceo @fondueaufromage
                      last edited by

                      @fondueaufromage YES,

                      1 Reply Last reply Reply Quote 0
                      • fondueaufromageF Offline
                        fondueaufromage Bronze Member @freeheeler
                        last edited by

                        @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

                        freeheelerF 1 Reply Last reply Reply Quote 1
                        • freeheelerF Offline
                          freeheeler @fondueaufromage
                          last edited by

                          @fondueaufromage
                          let’s hope it doesn’t happen again. if it does, please send logs and let me know

                          living sideways

                          fondueaufromageF 1 Reply Last reply Reply Quote 0
                          • fondueaufromageF Offline
                            fondueaufromage Bronze Member @freeheeler
                            last edited by

                            @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

                            1 Reply Last reply Reply Quote 0
                            • P Offline
                              PhilippeM @lilaceo
                              last edited by

                              @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                              Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

                              1 Reply Last reply Reply Quote 0
                              • seanvkS Offline
                                seanvk
                                last edited by

                                Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                                Sean

                                Suunto Race Titanium
                                Suunto Vertical Titanium
                                Suunto 9 Peak Pro Forest Green
                                Suunto 9 Peak Moss Gray

                                freeheelerF 1 Reply Last reply Reply Quote 0
                                • freeheelerF Offline
                                  freeheeler @seanvk
                                  last edited by

                                  @seanvk
                                  possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                                  living sideways

                                  1 Reply Last reply Reply Quote 0
                                  • sartoricS sartoric referenced this topic on
                                  • First post
                                    Last post

                                  Suunto Terms | Privacy Policy