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    Vertical turns off during charge

    Scheduled Pinned Locked Moved Suunto Vertical
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    • L Offline
      lilaceo @peegee
      last edited by

      @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

      my goooooddd

      freeheelerF P 2 Replies Last reply Reply Quote 1
      • freeheelerF Offline
        freeheeler @lilaceo
        last edited by

        @lilaceo
        could you please send logs and pm me?

        living sideways

        1 Reply Last reply Reply Quote 0
        • fondueaufromageF Offline
          fondueaufromage Bronze Member
          last edited by

          I am interested about the issue because I have the same problem on my SV.

          freeheelerF 1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @fondueaufromage
            last edited by

            @fondueaufromage
            please send logs and pm me with account email, date, time and timezone logs sent

            living sideways

            fondueaufromageF 1 Reply Last reply Reply Quote 0
            • AudaxjoeA Offline
              Audaxjoe
              last edited by

              I had this on the last FW, it only happened once and I have had no repeat.

              Suunto Vertical
              Suunto 9 BARO
              Garmin Fenix 3, 5
              Suunto Vector

              1 Reply Last reply Reply Quote 1
              • fondueaufromageF Offline
                fondueaufromage Bronze Member @freeheeler
                last edited by

                @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

                freeheelerF L 2 Replies Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @fondueaufromage
                  last edited by

                  @fondueaufromage
                  exactly. best if you send them immediately, but also worth to try within a day later

                  living sideways

                  fondueaufromageF 1 Reply Last reply Reply Quote 0
                  • L Offline
                    lilaceo @fondueaufromage
                    last edited by

                    @fondueaufromage YES,

                    1 Reply Last reply Reply Quote 0
                    • fondueaufromageF Offline
                      fondueaufromage Bronze Member @freeheeler
                      last edited by

                      @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

                      freeheelerF 1 Reply Last reply Reply Quote 1
                      • freeheelerF Offline
                        freeheeler @fondueaufromage
                        last edited by

                        @fondueaufromage
                        let’s hope it doesn’t happen again. if it does, please send logs and let me know

                        living sideways

                        fondueaufromageF 1 Reply Last reply Reply Quote 0
                        • fondueaufromageF Offline
                          fondueaufromage Bronze Member @freeheeler
                          last edited by

                          @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

                          1 Reply Last reply Reply Quote 0
                          • P Offline
                            PhilippeM @lilaceo
                            last edited by

                            @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                            Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

                            1 Reply Last reply Reply Quote 0
                            • seanvkS Offline
                              seanvk
                              last edited by

                              Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                              Sean

                              Suunto Race Titanium
                              Suunto Vertical Titanium
                              Suunto 9 Peak Pro Forest Green
                              Suunto 9 Peak Moss Gray

                              freeheelerF 1 Reply Last reply Reply Quote 0
                              • freeheelerF Offline
                                freeheeler @seanvk
                                last edited by

                                @seanvk
                                possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                                living sideways

                                1 Reply Last reply Reply Quote 0
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