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    Vertical turns off during charge

    Scheduled Pinned Locked Moved Suunto Vertical
    26 Posts 13 Posters 1.9k Views 15 Watching
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    • freeheelerF Offline
      freeheeler @lilaceo
      last edited by

      @lilaceo
      could you please send logs and pm me?

      living sideways

      1 Reply Last reply Reply Quote 0
      • fondueaufromageF Offline
        fondueaufromage Bronze Member
        last edited by

        I am interested about the issue because I have the same problem on my SV.

        freeheelerF 1 Reply Last reply Reply Quote 0
        • freeheelerF Offline
          freeheeler @fondueaufromage
          last edited by

          @fondueaufromage
          please send logs and pm me with account email, date, time and timezone logs sent

          living sideways

          fondueaufromageF 1 Reply Last reply Reply Quote 0
          • AudaxjoeA Online
            Audaxjoe
            last edited by

            I had this on the last FW, it only happened once and I have had no repeat.

            Suunto Vertical
            Suunto 9 BARO
            Garmin Fenix 3, 5
            Suunto Vector

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            • fondueaufromageF Offline
              fondueaufromage Bronze Member @freeheeler
              last edited by

              @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

              freeheelerF L 2 Replies Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @fondueaufromage
                last edited by

                @fondueaufromage
                exactly. best if you send them immediately, but also worth to try within a day later

                living sideways

                fondueaufromageF 1 Reply Last reply Reply Quote 0
                • L Offline
                  lilaceo @fondueaufromage
                  last edited by

                  @fondueaufromage YES,

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                  • fondueaufromageF Offline
                    fondueaufromage Bronze Member @freeheeler
                    last edited by

                    @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

                    freeheelerF 1 Reply Last reply Reply Quote 1
                    • freeheelerF Offline
                      freeheeler @fondueaufromage
                      last edited by

                      @fondueaufromage
                      let’s hope it doesn’t happen again. if it does, please send logs and let me know

                      living sideways

                      fondueaufromageF 1 Reply Last reply Reply Quote 0
                      • fondueaufromageF Offline
                        fondueaufromage Bronze Member @freeheeler
                        last edited by

                        @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

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                        • P Offline
                          PhilippeM @lilaceo
                          last edited by

                          @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                          Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

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                          • seanvkS Offline
                            seanvk
                            last edited by

                            Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                            Sean

                            Suunto Race Titanium
                            Suunto Vertical Titanium
                            Suunto 9 Peak Pro Forest Green
                            Suunto 9 Peak Moss Gray

                            freeheelerF 1 Reply Last reply Reply Quote 0
                            • freeheelerF Offline
                              freeheeler @seanvk
                              last edited by

                              @seanvk
                              possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                              living sideways

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