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    uncomplete track during activity

    Scheduled Pinned Locked Moved Suunto Race
    racenavigationtrackdisplayissue
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    • babychaiB Offline
      babychai Silver Members @ortles
      last edited by

      @ortles not a solution but for backup purpose i always plan and draw a route in SA and sync to my watch first before i go to mountains for hiking.

      at least if red line disappeared i still have blue line as a guidance.

      Suunto Vertical Black Ruby (S/S)
      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
      Suunto 9 Peak All Black
      Suunto Spartan Trainer Wrist HR (Black)

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      • GiPFELKiNDG Offline
        GiPFELKiND Silver Members @ortles
        last edited by GiPFELKiND

        @ortles The only solution is that suunto fix it and do this fast! The race is out since October 2023. 🙄The Vertical since may 2023. Enough time to fix this issue. Would be sad to change to garmin one year after Vertical release cause suunto didnt get solved some known Bugs… Hope they fix it fast

        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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        • O Offline
          ortles Silver Members
          last edited by

          Hey guys, thanks for your answers - this is defenitely something, suunto should work on! I mean, the vertical is meant to be the top outdoor watch, it costs 500-600 Euro, and there‘s no reliable track back function??

          In case of emergency, if there‘s no sight, this is one if the most important features!

          I have been in a white out on glacier twice with really no sight and no traces —> with the 10 year old (!) ambit peak 3, I could choose the ‚track back‘ option and found my way back safely, no problem.

          The vertical does not have an explicit track back option. Why?? The red line could serve as a track back, but until now, is not reliable. Should be fixed, definitely.

          The blue line you have uploaded in advance is not always enough, e. g. if there are hidden crevasses on a glacier and you need the exact way around, to find your way back safely.

          Another feature i am missing is the option to choose one of the recorded tracks of your last activities as a track in the navigation menue. With my old ambit peak 3, no problem. With the vertical, this is not possible (only via the app, which, in certain situations outside, is not very convenient).

          In general, the vertical is a good watch, but with this, i am very disappointed. Not having a reliable option to track back is definitely a reason to switch to garmin. I mean, the ten year old ambit peak 3 can do this, but the brand new, top notch vertical has no option for that? Really??

          I hope, suunto will fix this!!

          Greets, ortles

          GiPFELKiNDG Brad_OlwinB 3 Replies Last reply Reply Quote 4
          • GiPFELKiNDG Offline
            GiPFELKiND Silver Members @ortles
            last edited by GiPFELKiND

            @ortles i think Suunto had a trackback Funktion in Board. Where is the difference between a function called “track Back” and follow your recorded track Back on Display? You can zoom in the maps in your watch and go the route back to your Startpoint. Am i wrong? 🤷🏼Is this not a track back Option for you? 😃

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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            • GiPFELKiNDG Offline
              GiPFELKiND Silver Members @ortles
              last edited by GiPFELKiND

              @ortles said in uncomplete track during activity:

              The vertical does not have an explicit track back option. Why?? The red line could serve as a track back, but until now, is not reliable. Should be fixed, definitely.

              Why this is not reliable? Your recorded track is with Multiband very good to come safe Back at home, Go your route easy Back!? Otherwise you could stop follow your track, and start the track again without stoping your GPS record. Then you didnt have the red line only your blue Line…and you can track Back to your Startpoint 😃

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              EgikaE 1 Reply Last reply Reply Quote 2
              • EgikaE Offline
                Egika Platinum Member @GiPFELKiND
                last edited by

                @GiPFELKiND it is not reliable, if there is a chance that the beginning of the track is not shown in the watch…

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                • GiPFELKiNDG Offline
                  GiPFELKiND Silver Members @Egika
                  last edited by

                  @Egika ah you are right. This part i read to fast. Sorry 😲if the first part from the track is missing 🙈

                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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                  • O Offline
                    ortles Silver Members
                    last edited by

                    @GiPFELKiND:

                    You are right - the red “breadcrumb” track would be an appriopriate “track back” option! If this would be reliable, everything would be totally fine.

                    The problem is just that, for some reasons, the first part of the track is oftentimes missing when going down again. I noticed this three or four times until now when ski touring (the activities were about 3-6 hours long each).

                    I was wondering, if I was the only one with this problem, but this seems to be a common thing.

                    If I look at the track in the app afterwards, the recorded track non the less is complete.

                    So I think this is a software bug concerning the “breadcrumb” function that should be fixed!

                    EgikaE 1 Reply Last reply Reply Quote 1
                    • EgikaE Offline
                      Egika Platinum Member @ortles
                      last edited by

                      @ortles correct. I reported this bug into Suunto’s bug tracking system quite a while ago.
                      So this will be prioritised there.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      1 Reply Last reply Reply Quote 5
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @ortles
                        last edited by

                        @ortles I had this happen as well. Suunto knows about the bug and will fix but we do not know when.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        O AntoineA 2 Replies Last reply Reply Quote 1
                        • O Offline
                          ortles Silver Members @Brad_Olwin
                          last edited by

                          @Brad_Olwin @Egika Thanks for the update!

                          That sounds like good news, if they will fix it, everything should be fine - hope this will come with the next update!

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                          • W Offline
                            wesk2a
                            last edited by

                            I also have this problem on my Suunto Vertical, I’ve reported it more than a month ago here https://forum.suunto.com/topic/10264/initial-part-of-previous-track-disappears-on-watch but nothing has happened since. IMHO this is totally unacceptable because it’s absolutely a safety-relevant bug.

                            Brad_OlwinB O 2 Replies Last reply Reply Quote 2
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @wesk2a
                              last edited by Brad_Olwin

                              @wesk2a I hear you! Happened to me this weekend during SkiMo as well. I needed to see the right trail back to my car. Suunto knows this is a bug.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                              • O Offline
                                ortles Silver Members @wesk2a
                                last edited by ortles

                                @wesk2a said in uncomplete track during activity:

                                I also have this problem on my Suunto Vertical, I’ve reported it more than a month ago here https://forum.suunto.com/topic/10264/initial-part-of-previous-track-disappears-on-watch but nothing has happened since. IMHO this is totally unacceptable because it’s absolutely a safety-relevant bug.

                                I absolutely agree with you! It‘s not a ‚nice to have‘ but a safety-relevant issue.

                                Here they are discussing about the suunto update policy:

                                https://forum.suunto.com/topic/10338/unfortunately-time-to-go-back-to-garmin/123

                                I agree that for some features it‘s not necesssary to offer updates every three to four weeks. But if the issue is relevant for safety, they should be quicker IMHO.

                                My old ambit peak 3 had no problems with that, so I was surprised that the new vertical, which is supposed to be used in an alpine environment, does not offer a reliable track back option.

                                Hope they will fix this better sooner than later…

                                isaziI 1 Reply Last reply Reply Quote 3
                                • isaziI Offline
                                  isazi Moderator @ortles
                                  last edited by

                                  This post is deleted!
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                                  • peegeeP Offline
                                    peegee @skitouring
                                    last edited by

                                    @skitouring
                                    Do you know if it has been fixed on new update?

                                    Been with a Suunto on my wrist since Ambit2
                                    Currently alternating between Race titanium & Vertical titanium solar.
                                    Would love a Vertical with amoled display.

                                    Mff73M 1 Reply Last reply Reply Quote 1
                                    • Mff73M Online
                                      Mff73 @peegee
                                      last edited by

                                      @peegee
                                      It seems not
                                      https://forum.suunto.com/post/141156

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      O 1 Reply Last reply Reply Quote 2
                                      • O Offline
                                        ortles Silver Members @Mff73
                                        last edited by

                                        @Mff73 said in uncomplete track during activity:

                                        @peegee
                                        It seems not
                                        https://forum.suunto.com/post/141156

                                        This is very disappointing!

                                        They are working on new watch faces and other lifestyle features (wow…), but are unable to fix such a bug which concerns one of the basic functions and is obviously relevant for safety.

                                        What a weak performance from suunto.

                                        Are they really in the outdoor business and are they using their own products? I guess not…

                                        freeheelerF isaziI 2 Replies Last reply Reply Quote 0
                                        • freeheelerF Offline
                                          freeheeler @ortles
                                          last edited by

                                          @ortles
                                          obviously not a walk in the park to fix this issue.

                                          living sideways

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                                          • isaziI Offline
                                            isazi Moderator @ortles
                                            last edited by

                                            @ortles I agree, this is something that needs to be fixed, we have reported it a while ago and also inquired recently (when getting closer to release) to know if it was fixed or not.
                                            Unfortunately, I think this requires some work that affects the inner workings of how the activity is recorded, in fact remember that only recently the watches with large memory got the capacity to record long (hundred hours) activities, so I hope to see this fixed in the Q2 release (if it comes, the future is not for us to know).

                                            babychaiB 1 Reply Last reply Reply Quote 2
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