• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

Scheduled Pinned Locked Moved Watches
99 Posts 45 Posters 12.5k Views 42 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • S Offline
    Swaddy61 Silver Members
    last edited by 24 Apr 2024, 10:50

    Again showing that problems are not consistent across the user base, I have updated my SV to 2.33.14, my SA is on the current, stable (non-beta) Android release (4.87.0) and I can both edit my activities (last one added 1 hour ago) and see all my previous activities (going back years).

    I am sure this must be frustrating for people with issues, and probably frustrating for Suunto too!

    SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

    1 Reply Last reply Reply Quote 0
    • S Offline
      satom Bronze Member @Tieutieu
      last edited by 24 Apr 2024, 11:05

      @Tieutieu Thanks a lot mate. I managed to install the beta, but the sync problem is still there 😒

      1 Reply Last reply Reply Quote 1
      • L Offline
        lilaceo @Mff73
        last edited by 24 Apr 2024, 11:49

        @Mff73 as I said I tried but it was impossible the watch was unstable, so That i decided to update. But the exercises it remains in the watch, anyway is only 1 exercise lost . Now the problem is the app that all the exercices are without order

        M 1 Reply Last reply 24 Apr 2024, 13:56 Reply Quote 0
        • M Offline
          Mff73 @lilaceo
          last edited by 24 Apr 2024, 13:56

          @lilaceo
          you wrote :

          @lilaceo said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

          I don’t know why

          i answered you the “why”, and not that you did something wrong. 😉

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          1 Reply Last reply Reply Quote 0
          • C Offline
            Carlos Parejo
            last edited by 24 Apr 2024, 18:00

            This update didn’t fix the issue where the “training time” is showing 0h in the watchface (while unlocked, it’s corrected to the actual hours when it is locked)

            1 Reply Last reply Reply Quote 0
            • M Offline
              murphyp228
              last edited by 24 Apr 2024, 18:19

              Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing .

              Ultra marathon / Ironman triathlete
              ———-
              Suunto Vertical Titanium + Stryd Duo
              Suunto Baro 9
              Suunto Spartan

              B 1 Reply Last reply 24 Apr 2024, 18:43 Reply Quote 1
              • B Offline
                Brad_Olwin Moderator @murphyp228
                last edited by 24 Apr 2024, 18:43

                @murphyp228 Already reported to Suunto.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                M 1 Reply Last reply 24 Apr 2024, 18:45 Reply Quote 0
                • M Offline
                  murphyp228 @Brad_Olwin
                  last edited by 24 Apr 2024, 18:45

                  @Brad_Olwin Cheers

                  Ultra marathon / Ironman triathlete
                  ———-
                  Suunto Vertical Titanium + Stryd Duo
                  Suunto Baro 9
                  Suunto Spartan

                  1 Reply Last reply Reply Quote 0
                  • F Offline
                    false Bronze Member
                    last edited by false 25 Apr 2024, 06:42

                    400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                    Fixed a problem with SuuntoPlus device communication

                    and then
                    @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                    Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                    The first ever product on which I’ve turned auto updates off is my Suunto watch

                    F B 2 Replies Last reply 25 Apr 2024, 07:52 Reply Quote 2
                    • F Offline
                      freeheeler @false
                      last edited by 25 Apr 2024, 07:52

                      @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                      I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                      maybe time? it seems to be a limiting factor in several projects and tasks…

                      living sideways

                      1 Reply Last reply Reply Quote 3
                      • B Offline
                        Brad_Olwin Moderator @false
                        last edited by 25 Apr 2024, 12:29

                        @false said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                        400 messages including lots of annoying bugs in the previous update thread… I wonder how did Suunto choose what to fix and why they stopped on these two bugs only

                        Fixed a problem with SuuntoPlus device communication

                        and then
                        @murphyp228 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                        Hi since the update the sunnto app is no longer saving edits to a workout - doesn’t seem to be saving or syncing

                        The first ever product on which I’ve turned auto updates off is my Suunto watch

                        The app issue is unrelated to watch firmware and is only an issue with the beta version of the Suunto App. Beta versions may have bugs, after all they are beta versions.
                        Suunto does not post a detailed list of fixes, we do not know which are bugs or which are user issues, certainly some of the posts are the latter. Improving the firmware will introduce bugs and during testing not all bugs are seen. The forum certainly helps with this. My auto updates are on.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        ? 1 Reply Last reply 25 Apr 2024, 15:24 Reply Quote 2
                        • ? Offline
                          A Former User @Brad_Olwin
                          last edited by 25 Apr 2024, 15:24

                          @Brad_Olwin said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                          Beta versions may have bugs, after all they are beta versions.

                          …and the watch firmware isn’t beta, so no bugs! 😉

                          1 Reply Last reply Reply Quote 2
                          • J Offline
                            JonasLarsson
                            last edited by 26 Apr 2024, 05:41

                            Saving edits to a workout is working again.

                            Suunto Vertical Titanium Solar

                            1 Reply Last reply Reply Quote 1
                            • S Offline
                              SuperFlo75 Silver Members Bronze Member
                              last edited by 27 Apr 2024, 18:21

                              I updated yesterday, I was late because I didn‘t want to charge the watch earlier, and until now, I didn‘t found any problems! I‘m really lucky…

                              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                              Suunto Wing
                              Suunto 9 Peak Pro Titanium (owns my wife now)
                              Suunto Spartan Ultra
                              SA iOS 2.46.2 (19503)
                              Instagram @superflo75

                              1 Reply Last reply Reply Quote 0
                              • T TrailEyes referenced this topic on 29 Apr 2024, 07:33
                              • F Offline
                                Francesco Pagano Silver Members Bronze Member
                                last edited by 30 Apr 2024, 11:03

                                I installed this update last week and this morning I charged my watch for the first time since then. It didn’t charge beyond 73% even after putting off the charger and back on.
                                Has this been already mentioned or experienced by anyone? I couldn’t find anything similar on this thread nor on the forum

                                S9PP
                                S5

                                M 1 Reply Last reply 30 Apr 2024, 11:39 Reply Quote 0
                                • M Offline
                                  Mff73 @Francesco Pagano
                                  last edited by 30 Apr 2024, 11:39

                                  @Francesco-Pagano
                                  is your watch showing the screen that it is plugged to the charger (the screen with big % in the middle ? )?
                                  did you softreset your watch to see if it changes something ?

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  F 1 Reply Last reply 30 Apr 2024, 12:44 Reply Quote 0
                                  • F Offline
                                    Francesco Pagano Silver Members Bronze Member @Mff73
                                    last edited by 30 Apr 2024, 12:44

                                    @Mff73 no during the whole time the screen went dark, I could only see the charge advancement on the watch face if I moved it.
                                    I did a soft reset but then went to work, I’ll try again when I go back home

                                    S9PP
                                    S5

                                    1 Reply Last reply Reply Quote 0
                                    • А Offline
                                      Александр Даниленко
                                      last edited by Александр Даниленко 5 Jan 2024, 18:49 1 May 2024, 18:19

                                      I found a bug.

                                      I don’t know if it is related to this firmware or any of them.

                                      It is about roller skating. It seems that “ascent” and “descent” calculation is totally wrong. I had now 40km inline skates ride and it shows me only 10m ascent/descent, which is definitely wrong! (there were tons of uphills on my way made me swear 2nd half of the way 😅). I also checked a bike ride on similar route, which was recorded with strava in the past and it shows me 650m ascent.

                                      Screenshot_2024-05-01-21-10-50-28_b14a9358fd6881e7ef1642d19c4cec95.jpg

                                      Screenshot_2024-05-01-21-11-40-40_b14a9358fd6881e7ef1642d19c4cec95.jpg

                                      You can see it doesn’t even make sense to have only 10m ascent/descent, when highest point is 35m, and lowest 12m. However, even this ascent/descent plot doesn’t look realistic.

                                      Suunto Race S

                                      S M 2 Replies Last reply 1 May 2024, 19:13 Reply Quote 0
                                      • S Offline
                                        sartoric Moderator @Александр Даниленко
                                        last edited by 1 May 2024, 19:13

                                        @Александр-Даниленко
                                        Still have to ride after the hotfix, but it was ok before

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.3.5 beta
                                        Suunto App IOs 2.46.0 (19453) beta on MBP M1

                                        А 2 Replies Last reply 1 May 2024, 19:33 Reply Quote 0
                                        • А Offline
                                          Александр Даниленко @sartoric
                                          last edited by Александр Даниленко 5 Jan 2024, 19:34 1 May 2024, 19:33

                                          @sartoric at least as far as I see, it calculated ascent/descent correctly for walking with current firmware.

                                          Also, for other activities like cycling, running, skiing it was fine (with old firmwares).

                                          This was the 1st time it tried roller skating. The distance, speed seem was fine, but climb hight is wrong as we can see. Even the plot doesn’t make sense (for example, it should be descent in the beginning, but the plot is completely flat), despite even there ascent/descent should be more than 10m.

                                          I also checked in the watch - it is the same there:
                                          IMG_20240501_223214.jpg

                                          So it is watch problem, not the app.

                                          Suunto Race S

                                          1 Reply Last reply Reply Quote 0
                                          62 out of 99
                                          • First post
                                            62/99
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received