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Another sleepless night with firmware update bright screen at 02:30! When is this going to end?

Scheduled Pinned Locked Moved Suunto Race
suunto racefirmwarebugissuedo not disturb
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  • S Online
    Stefano M64 Silver Members
    last edited by 27 Mar 2025, 09:30

    as a workaround you could turn off the BT of the smartphone during the night

    Suunto Vector . Vector HR . Core . Race & Race S

    O 1 Reply Last reply 27 Mar 2025, 14:34 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Olaf Gottschalk
      last edited by 27 Mar 2025, 11:06

      @Olaf-Gottschalk this screen is not automatically poping up. The update can happen automatically but this looks more like you went to that screen afaik

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      O 1 Reply Last reply 27 Mar 2025, 14:26 Reply Quote 1
      • D Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by 27 Mar 2025, 11:07

        But I am asking again for you

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        1 Reply Last reply Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 27 Mar 2025, 12:01

          You are right! this happens before the automatic update. I notified the team.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
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          1 Reply Last reply Reply Quote 4
          • O Offline
            Olaf Gottschalk Bronze Member @Dimitrios Kanellopoulos
            last edited by 27 Mar 2025, 14:26

            @Dimitrios-Kanellopoulos what are you talking about?!?
            It’s the watch that wakes me up! I cannot understand how seemingly nobody understands my point.

            I just opened the Suunto App tonight to send you my log files.

            I am NOT talking about the App - I am talking about the stupid watch that wakes me in the middle of the night every single time you push any firmware update.

            ? S 2 Replies Last reply 27 Mar 2025, 15:26 Reply Quote -1
            • O Offline
              Olaf Gottschalk Bronze Member @Egika
              last edited by 27 Mar 2025, 14:32

              @Egika you are lucky or do something else. EVERY time my Race got an update in the past year, it woke me up in the middle of the night. Always.

              1 Reply Last reply Reply Quote 0
              • O Offline
                Olaf Gottschalk Bronze Member @Stefano M64
                last edited by 27 Mar 2025, 14:34

                @Stefano-M64 how funny. Really funny. I am not stupid… The point auf Auto DND every night is simply to NOT - NEVER get disturbed.
                If I had to switch off BT every night by hand, to avoid a once-every-few-months event, I would throw this unit into the bin.
                I want to not get disturbed when I use the Auto DND feature without any manual work.

                E 1 Reply Last reply 27 Mar 2025, 14:46 Reply Quote 0
                • E Offline
                  Elmiuel @Olaf Gottschalk
                  last edited by 27 Mar 2025, 14:46

                  @Olaf-Gottschalk
                  Olaf, hello, we agree on the DO NOT DISTURB time preference. As a suggestion, I suggest you check the app in the device section, 3 points, about…AUTOMATIC UPDATES and cancel the option.
                  Could solve the inconvenient night message…😩

                  Sunnto Race Titanium

                  O 1 Reply Last reply 27 Mar 2025, 15:53 Reply Quote 3
                  • ? Offline
                    A Former User @Olaf Gottschalk
                    last edited by 27 Mar 2025, 15:26

                    @Olaf-Gottschalk Maybe nobody so-called understands your point, because when you post on this forum, you’re not addressing your watch — you’re speaking to human beings who deserve respect. Aggressive and disjointed messages that conflate a minor sleep disruption every few months with a full-scale outburst toward whoever interact with you are unlikely to inspire assistance or meaningful dialogue. Just sayin’.

                    O 1 Reply Last reply 27 Mar 2025, 15:51 Reply Quote 13
                    • S Offline
                      sartoric Moderator @Olaf Gottschalk
                      last edited by 27 Mar 2025, 15:27

                      @Olaf-Gottschalk said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

                      @Dimitrios-Kanellopoulos what are you talking about?!?
                      It’s the watch that wakes me up! I cannot understand how seemingly nobody understands my point.

                      Easy man.
                      Maybe you’ve missed, misread, or skipped some replies

                      @Dimitrios-Kanellopoulos said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

                      You are right! this happens before the automatic update. I notified the team.

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                      O 1 Reply Last reply 27 Mar 2025, 15:59 Reply Quote 0
                      • O Offline
                        Olaf Gottschalk Bronze Member @Guest
                        last edited by 27 Mar 2025, 15:51

                        @Ghost gee, what the heck is wrong with you? I don’t let anybody wake me up by buggy software every 3 months or so and get ignored.

                        I never treat anybody bad how treats me with respect.

                        1 Reply Last reply Reply Quote -12
                        • O Offline
                          Olaf Gottschalk Bronze Member @Elmiuel
                          last edited by 27 Mar 2025, 15:53

                          @Elmiuel said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

                          @Olaf-Gottschalk
                          Olaf, hello, we agree on the DO NOT DISTURB time preference. As a suggestion, I suggest you check the app in the device section, 3 points, about…AUTOMATIC UPDATES and cancel the option.
                          Could solve the inconvenient night message…😩

                          Thank you, Elmiuel!

                          Your are the first one to point out I can disable this “feature” to wake me for updates.
                          Done and hopefully this solves my problem!
                          Thank you!!!

                          L 1 Reply Last reply 27 Mar 2025, 16:45 Reply Quote 1
                          • O Offline
                            Olaf Gottschalk Bronze Member @sartoric
                            last edited by 27 Mar 2025, 15:59

                            @sartoric you’re right. The first answer I saw was that I actively clicked something… Of course, being tired all day, this made me angry. How can something so easy that a watch on DND should never go fully on at night be something that could be misunderstanding.

                            By the way: I recently received the first answer in dozens of attempts to get help from this annoyance… There is a toggle hidden in “about your decice” on the App that disables automatic updates… That was a really helpful and much appreciated, respectful answer.

                            Getting told I should shut up and why I even bother getting woken up every few months … Those are not really helpful…

                            That said, I do hope that at some point a programmer responsible for the little bit of firmware code that starts the question mid-night realizes they shouldn’t do that…

                            I would very much appreciate an info right after the DND time that there is an update…

                            1 Reply Last reply Reply Quote 0
                            • L Offline
                              logger Bronze Member @Olaf Gottschalk
                              last edited by 27 Mar 2025, 16:45

                              @Olaf-Gottschalk You didn’t already disable these? So all this repeated ranting was because you didn’t use the correct settings?

                              ? O 2 3 Replies Last reply 27 Mar 2025, 16:57 Reply Quote 3
                              • ? Offline
                                A Former User @logger
                                last edited by 27 Mar 2025, 16:57

                                @logger PEBCAK

                                O 1 Reply Last reply 27 Mar 2025, 17:13 Reply Quote 4
                                • T Offline
                                  Tami999 Silver Members
                                  last edited by Tami999 27 Mar 2025, 17:05

                                  Maybe Iam a bit offtop, but i never seen on my watch anything like this on my Vertical. To know if there’s update i need to check forum/Suunto App, or just check if my watch got downloaded update (in options). Never seen on my watch face reminder that there’s new update and I can install or try later. Maybe its only in Race or I turned something off?
                                  Anyway yeah, it could be a bit frustrate to Olaf that it reminds even on ,do not disturb".

                                  O 1 Reply Last reply 27 Mar 2025, 17:11 Reply Quote 0
                                  • O Offline
                                    Olaf Gottschalk Bronze Member @logger
                                    last edited by 27 Mar 2025, 17:08

                                    @logger said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

                                    @Olaf-Gottschalk You didn’t already disable these? So all this repeated ranting was because you didn’t use the correct settings?

                                    Lol. What a great show of disrespect is that?
                                    This is the default setting in a place you would never search.
                                    Don’t blame me for stupid UX design and programmers that don’t obey DND mode… Sigh

                                    L 1 Reply Last reply 27 Mar 2025, 21:16 Reply Quote 0
                                    • O Offline
                                      Olaf Gottschalk Bronze Member @Tami999
                                      last edited by 27 Mar 2025, 17:11

                                      @Tami999 I am not sure whether it’s your device or whether it is this setting about automated updates that you find under the overflow menu’s “About the device…” See if you have a toggle there and whether it is on.

                                      But from my experience: don’t turn it on… 😂
                                      I really do hope this fixes my sleep when Suunto rolls out firmware releases…

                                      1 Reply Last reply Reply Quote 1
                                      • O Offline
                                        Olaf Gottschalk Bronze Member @Guest
                                        last edited by 27 Mar 2025, 17:13

                                        @Ghost said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

                                        @logger PEBCAK

                                        Yeah sure. Moderators should kick you out.

                                        ? P 2 Replies Last reply 27 Mar 2025, 17:16 Reply Quote -6
                                        • ? Offline
                                          A Former User @Olaf Gottschalk
                                          last edited by 27 Mar 2025, 17:16

                                          @Olaf-Gottschalk They’d be better off closing that thread — it might give us all a much-needed break from your attitude.

                                          O 1 Reply Last reply 27 Mar 2025, 17:40 Reply Quote 8
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