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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
    89 Posts 33 Posters 3.0k Views 35 Watching
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    • Alpha 156.42A Offline
      Alpha 156.42
      last edited by

      My friend’s S9PP also failed to sync.

      1 Reply Last reply Reply Quote 0
      • Jose Luis Fernández PérezJ Offline
        Jose Luis Fernández Pérez
        last edited by

        Checking the traffic of the app I can see it tries to connect To an invalid url

        POST /events HTTP/1.1
        Host: analytics.sports-tracker.com
        

        The server responds with a

        HTTP/1.1 404 Not Found
        Server: nginx
        

        After that, the sync fails.

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
        • T Offline
          TrickyDickeyRichard
          last edited by

          I’ve used SuuntoPlus “HR Zones” during two runs, and both of those ended up with corrupted data. I also logged one walk without any active SuuntoPlus features, and that one worked just fine!

          1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            Please try to resync. Backend fix is deployed.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            R S RaDeckR 3 Replies Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Jose Luis Fernández Pérez
              last edited by

              @Jose-Luis-Fernández-Pérez nothing Todo

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              P 1 Reply Last reply Reply Quote 1
              • P Offline
                piotr.bdz @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos it works! Thanks for the fix and all the updates!

                1 Reply Last reply Reply Quote 1
                • MILO83M Offline
                  MILO83
                  last edited by

                  My gf’s old activities (Hiking basic, Weather forecast S+ app on) still don’t sync. New activities with the S+ app turned off sync as expected.

                  1 Reply Last reply Reply Quote 0
                  • R Offline
                    rayco989 @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos Now work for me 😊 New activities are synced normally and uploaded to other servers with S+ app. Unfortunately, I deleted the old problematic activities.

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      Triumph114
                      last edited by

                      Perfect, it works now 😉 and even an “blocked” activity was sync to relive yesterday evening!
                      Many thanks

                      T114

                      9Peak Pro, 9 Peak, Spartan Ultra , Ambit 3 Vertical, Ambit 2, X10, Yachtsman
                      Diving: Vyper Novo with pressure sensor, Vyper Air, Companion

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        swisskat @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos
                        I today noticed that a hiking activity is not syncing (recorded on July 11), exactly same error message as mentioned in previous posts. Other activities today synced normally. Resynced devices and uninstalled hr Zone app but activity still will not sync. Seems like the back end fix is not working here? Do you have any othe ideas on what to do? Thanks!

                        1 Reply Last reply Reply Quote 0
                        • RaDeckR Offline
                          RaDeck @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos are the old ‘problem’ activities supposed to sync? I’m getting the same error message

                          Suunto 9 Peak Pro Titanium Slate

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @RaDeck
                            last edited by

                            @RaDeck yes. Maybe try an app reinstall.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            Toni ST RaDeckR 2 Replies Last reply Reply Quote 0
                            • Toni ST Online
                              Toni S @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos not working in my case, even reinstalling…

                              1 Reply Last reply Reply Quote 1
                              • RaDeckR Offline
                                RaDeck @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos reinstalled the app. Unpaired / repaired and restarted watch. IOS on 18.5 as well as latest v. of App (obviously)

                                Both activities with issue don’t sync. I was using the HR zones S+ at that time

                                Suunto 9 Peak Pro Titanium Slate

                                1 Reply Last reply Reply Quote 0
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