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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • jwibergJ Offline
      jwiberg
      last edited by

      I tested and it was right for me with Polar H7 sensor.

      1 Reply Last reply Reply Quote 0
      • F Offline
        fleshymutant Silver Members
        last edited by

        I have a Polar H7 and this did not work for me. Flat line like others have reported.

        https://www.strava.com/activities/2012162754

        Suunto 9 Baro Titanium
        iOS 13.1

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        • suzzloS Offline
          suzzlo Moderator
          last edited by suzzlo

          Strange, today I do squash workout, with SSSW + Polar HR, and I have data

          Screenshot_20181211-215213.png

          Screenshot_20181211-215327.png

          https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
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          • F Offline
            fleshymutant Silver Members
            last edited by

            Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

            Maybe this has to do with where this data is stored in the backend?

            Suunto 9 Baro Titanium
            iOS 13.1

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            • herlasH Offline
              herlas Silver Members
              last edited by

              Did 8k run today and HR is there for me now, using polar H10

              SRS Ti
              A3P (drill mode for pool swimming 🤦🤷)
              Galaxy Z Flip 3 / Galaxy S24+

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              • suzzloS Offline
                suzzlo Moderator
                last edited by suzzlo

                Today Interval Running:

                • SSSW (2.5.18)
                • HR Polar H7
                  Screenshot_20181212-080447.png
                • SA (Android 3.54.1)
                • Stryd (1.1.8)

                Strava: https://strava.app.link/zeKScDA6zS
                SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

                HR is there

                Screenshot_20181212-075946.png

                Laps are there, and seems to be correct

                Screenshot_20181212-080104.png

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
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                • Zdeněk HruškaZ Offline
                  Zdeněk Hruška Bronze Member
                  last edited by

                  Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                  suzzloS 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Keep the posts coming guys thanks

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • suzzloS Offline
                      suzzlo Moderator @Zdeněk Hruška
                      last edited by

                      @Zdeněk-Hruška iOS or Android?

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                      • Zdeněk HruškaZ Offline
                        Zdeněk Hruška Bronze Member @suzzlo
                        last edited by

                        @suzzlo iOS

                        suzzloS 1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator @Zdeněk Hruška
                          last edited by

                          @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          ? 1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @suzzlo
                            last edited by

                            @suzzlo My flat HR was produced from Android

                            suzzloS 1 Reply Last reply Reply Quote 0
                            • suzzloS Offline
                              suzzlo Moderator @Guest
                              last edited by

                              @Yannis-Belouris After Dimitros message of “all issues corrected?”

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              ? 1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User @suzzlo
                                last edited by A Former User

                                @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                Will make on with polar again in a few hours

                                Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                                • Zdeněk HruškaZ Offline
                                  Zdeněk Hruška Bronze Member @Guest
                                  last edited by

                                  @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

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                                  • cosme.costaC Offline
                                    cosme.costa @Guest
                                    last edited by

                                    @Yannis-Belouris said in Strava issues fixes:

                                    @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                    Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                    EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                    Will make on with polar again in a few hours

                                    My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @cosme.costa
                                      last edited by

                                      @cosmecosta correct

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • jumalcaJ Offline
                                        jumalca
                                        last edited by

                                        Screenshot_20181212-160232.png IMG_20181212_160324325.jpg Screenshot_20181212-160357.png

                                        Maybe my band is broken, but all the values are different.

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                                        • jumalcaJ Offline
                                          jumalca
                                          last edited by

                                          Screenshot_20181212-161239.png Screenshot_20181212-161316.png
                                          These are the graphs about the pace.

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                                          • F Offline
                                            fleshymutant Silver Members
                                            last edited by

                                            So here are some testing I’ll run today.

                                            • External HR with Stryd
                                            • External HR without Stryd
                                            • Internal HR with Stryd
                                            • Internal HR without Stryd

                                            What am I missing?

                                            Suunto 9 Baro Titanium
                                            iOS 13.1

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
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