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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
    53 Posts 14 Posters 8.1k Views 14 Watching
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    • A Offline
      andithegeek
      last edited by

      @Dimitrios-Kanellopoulos Hi, yes. Same email and password as in the MC portal. I had the notification for the pending transfer in the SA app. So the SA app and the MC portal should about.

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      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by

        Alright. I suppose you will get an email when done. Hold on please. I cannot help further due to weekend.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

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        • A Offline
          andithegeek
          last edited by

          Thanks, no problem. in case i let export from MC portal and could download the zip-file. lasts back to 2011.
          Have a nice weekend !

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          • sealion.hrS Offline
            sealion.hr Bronze Member
            last edited by

            I connected SA with MC last Wednesday but nothing happened, nothing transferred

            S9b titanium - latest FW
            Realme X2 - Android 11.0
            Suunto App latest beta
            Footpod: Stryd v4
            HR: Scosche Rhythm 24

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @sealion.hr
              last edited by

              @morskilav thanks I ll come back to you Monday. I have no info at the moment

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              sealion.hrS 1 Reply Last reply Reply Quote 0
              • A Offline
                andithegeek
                last edited by

                i noticed, that the notification is still in the app.Screenshot_20190721-203707_Suunto.jpg. So when I tap on the notification the connected services comes up. Screenshot_20190721-203714_Suunto.jpg So far, so good. But nothing happens then. When i tap on the “back” arrow, the app closes. This might be the issue

                1 Reply Last reply Reply Quote 1
                • ? Offline
                  A Former User
                  last edited by

                  It is true!! The option to import Movescount data in Suunto app has appeared!
                  Congratulations!! 👍 👍 IMG_3283.PNG ☺ ☺ IMG_3284.PNG

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    dulko79
                    last edited by

                    I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

                    App: beta
                    Phone: Iphone
                    iOS

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @dulko79
                      last edited by

                      @dulko79 What country and what watch model do you have?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      D 1 Reply Last reply Reply Quote 0
                      • D Offline
                        dulko79 @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos Slovenia & S5.

                        App: beta
                        Phone: Iphone
                        iOS

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @dulko79
                          last edited by

                          @dulko79 OK. So under connected services you don’t have movescount there ?

                          Strange. Its open for all s5 …

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          D 1 Reply Last reply Reply Quote 0
                          • D Offline
                            dulko79 @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

                            App: beta
                            Phone: Iphone
                            iOS

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @dulko79
                              last edited by

                              @dulko79 I am asking for you.

                              In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              D 1 Reply Last reply Reply Quote 0
                              • D Offline
                                dulko79 @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                                App: beta
                                Phone: Iphone
                                iOS

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @dulko79
                                  last edited by

                                  @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  D 1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dulko79 @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                                    App: beta
                                    Phone: Iphone
                                    iOS

                                    Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @dulko79
                                      last edited by

                                      @dulko79 Thanks a lot for this testing and your time 😄

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      D 1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        dulko79 @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                                        App: beta
                                        Phone: Iphone
                                        iOS

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                                        • sealion.hrS Offline
                                          sealion.hr Bronze Member @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                                          S9b titanium - latest FW
                                          Realme X2 - Android 11.0
                                          Suunto App latest beta
                                          Footpod: Stryd v4
                                          HR: Scosche Rhythm 24

                                          1 Reply Last reply Reply Quote 1
                                          • ? Offline
                                            A Former User
                                            last edited by

                                            This morning.(Catalonia,Spain)
                                            No problem. Very well.
                                            The history is complete. Good job.IMG_3286.PNG

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