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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
    53 Posts 14 Posters 8.1k Views 14 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      Alright. I suppose you will get an email when done. Hold on please. I cannot help further due to weekend.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

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      • A Offline
        andithegeek
        last edited by

        Thanks, no problem. in case i let export from MC portal and could download the zip-file. lasts back to 2011.
        Have a nice weekend !

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        • sealion.hrS Offline
          sealion.hr Bronze Member
          last edited by

          I connected SA with MC last Wednesday but nothing happened, nothing transferred

          S9b titanium - latest FW
          Realme X2 - Android 11.0
          Suunto App latest beta
          Footpod: Stryd v4
          HR: Scosche Rhythm 24

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @sealion.hr
            last edited by

            @morskilav thanks I ll come back to you Monday. I have no info at the moment

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            sealion.hrS 1 Reply Last reply Reply Quote 0
            • A Offline
              andithegeek
              last edited by

              i noticed, that the notification is still in the app.Screenshot_20190721-203707_Suunto.jpg. So when I tap on the notification the connected services comes up. Screenshot_20190721-203714_Suunto.jpg So far, so good. But nothing happens then. When i tap on the “back” arrow, the app closes. This might be the issue

              1 Reply Last reply Reply Quote 1
              • ? Offline
                A Former User
                last edited by

                It is true!! The option to import Movescount data in Suunto app has appeared!
                Congratulations!! 👍 👍 IMG_3283.PNG ☺ ☺ IMG_3284.PNG

                1 Reply Last reply Reply Quote 0
                • D Offline
                  dulko79
                  last edited by

                  I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

                  App: beta
                  Phone: Iphone
                  iOS

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @dulko79
                    last edited by

                    @dulko79 What country and what watch model do you have?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      dulko79 @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos Slovenia & S5.

                      App: beta
                      Phone: Iphone
                      iOS

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @dulko79
                        last edited by

                        @dulko79 OK. So under connected services you don’t have movescount there ?

                        Strange. Its open for all s5 …

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          dulko79 @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

                          App: beta
                          Phone: Iphone
                          iOS

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @dulko79
                            last edited by

                            @dulko79 I am asking for you.

                            In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            D 1 Reply Last reply Reply Quote 0
                            • D Offline
                              dulko79 @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                              App: beta
                              Phone: Iphone
                              iOS

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @dulko79
                                last edited by

                                @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                D 1 Reply Last reply Reply Quote 0
                                • D Offline
                                  dulko79 @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                                  App: beta
                                  Phone: Iphone
                                  iOS

                                  Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @dulko79
                                    last edited by

                                    @dulko79 Thanks a lot for this testing and your time 😄

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    D 1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      dulko79 @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                                      App: beta
                                      Phone: Iphone
                                      iOS

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                                      • sealion.hrS Offline
                                        sealion.hr Bronze Member @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                                        S9b titanium - latest FW
                                        Realme X2 - Android 11.0
                                        Suunto App latest beta
                                        Footpod: Stryd v4
                                        HR: Scosche Rhythm 24

                                        1 Reply Last reply Reply Quote 1
                                        • ? Offline
                                          A Former User
                                          last edited by

                                          This morning.(Catalonia,Spain)
                                          No problem. Very well.
                                          The history is complete. Good job.IMG_3286.PNG

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                                          • ? Offline
                                            A Former User
                                            last edited by

                                            But a web page is necessary to work on the computer, please !!!☝ ☝

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