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Movescount transfer to Suunto APP

Scheduled Pinned Locked Moved Digital service transition
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  • D Offline
    Dimitrios Kanellopoulos Community Manager
    last edited by 20 Jul 2019, 14:46

    Alright. I suppose you will get an email when done. Hold on please. I cannot help further due to weekend.

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    1 Reply Last reply Reply Quote 0
    • A Offline
      andithegeek
      last edited by 20 Jul 2019, 14:52

      Thanks, no problem. in case i let export from MC portal and could download the zip-file. lasts back to 2011.
      Have a nice weekend !

      1 Reply Last reply Reply Quote 0
      • S Offline
        sealion.hr Bronze Member
        last edited by 21 Jul 2019, 14:31

        I connected SA with MC last Wednesday but nothing happened, nothing transferred

        S9b titanium - latest FW
        Realme X2 - Android 11.0
        Suunto App latest beta
        Footpod: Stryd v4
        HR: Scosche Rhythm 24

        D 1 Reply Last reply 21 Jul 2019, 17:03 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @sealion.hr
          last edited by 21 Jul 2019, 17:03

          @morskilav thanks I ll come back to you Monday. I have no info at the moment

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          S 1 Reply Last reply 22 Jul 2019, 18:38 Reply Quote 0
          • A Offline
            andithegeek
            last edited by 21 Jul 2019, 18:44

            i noticed, that the notification is still in the app.Screenshot_20190721-203707_Suunto.jpg. So when I tap on the notification the connected services comes up. Screenshot_20190721-203714_Suunto.jpg So far, so good. But nothing happens then. When i tap on the “back” arrow, the app closes. This might be the issue

            1 Reply Last reply Reply Quote 1
            • ? Offline
              A Former User
              last edited by 22 Jul 2019, 05:18

              It is true!! The option to import Movescount data in Suunto app has appeared!
              Congratulations!! 👍 👍 IMG_3283.PNG ☺ ☺ IMG_3284.PNG

              1 Reply Last reply Reply Quote 0
              • D Online
                dulko79
                last edited by 22 Jul 2019, 09:36

                I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

                App: beta
                Phone: Iphone
                iOS

                D 1 Reply Last reply 22 Jul 2019, 09:49 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @dulko79
                  last edited by 22 Jul 2019, 09:49

                  @dulko79 What country and what watch model do you have?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  D 1 Reply Last reply 22 Jul 2019, 09:53 Reply Quote 0
                  • D Online
                    dulko79 @Dimitrios Kanellopoulos
                    last edited by 22 Jul 2019, 09:53

                    @Dimitrios-Kanellopoulos Slovenia & S5.

                    App: beta
                    Phone: Iphone
                    iOS

                    D 1 Reply Last reply 22 Jul 2019, 09:57 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @dulko79
                      last edited by 22 Jul 2019, 09:57

                      @dulko79 OK. So under connected services you don’t have movescount there ?

                      Strange. Its open for all s5 …

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      D 1 Reply Last reply 22 Jul 2019, 10:01 Reply Quote 0
                      • D Online
                        dulko79 @Dimitrios Kanellopoulos
                        last edited by 22 Jul 2019, 10:01

                        @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

                        App: beta
                        Phone: Iphone
                        iOS

                        D 1 Reply Last reply 22 Jul 2019, 10:09 Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @dulko79
                          last edited by 22 Jul 2019, 10:09

                          @dulko79 I am asking for you.

                          In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          D 1 Reply Last reply 22 Jul 2019, 10:49 Reply Quote 0
                          • D Online
                            dulko79 @Dimitrios Kanellopoulos
                            last edited by 22 Jul 2019, 10:49

                            @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                            App: beta
                            Phone: Iphone
                            iOS

                            D 1 Reply Last reply 22 Jul 2019, 10:51 Reply Quote 1
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @dulko79
                              last edited by 22 Jul 2019, 10:51

                              @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              D 1 Reply Last reply 22 Jul 2019, 10:57 Reply Quote 0
                              • D Online
                                dulko79 @Dimitrios Kanellopoulos
                                last edited by 22 Jul 2019, 10:57

                                @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                                App: beta
                                Phone: Iphone
                                iOS

                                D A 2 Replies Last reply 22 Jul 2019, 11:05 Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @dulko79
                                  last edited by 22 Jul 2019, 11:05

                                  @dulko79 Thanks a lot for this testing and your time 😄

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  D 1 Reply Last reply 22 Jul 2019, 11:17 Reply Quote 0
                                  • D Online
                                    dulko79 @Dimitrios Kanellopoulos
                                    last edited by 22 Jul 2019, 11:17

                                    @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                                    App: beta
                                    Phone: Iphone
                                    iOS

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      sealion.hr Bronze Member @Dimitrios Kanellopoulos
                                      last edited by 22 Jul 2019, 18:38

                                      @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                                      S9b titanium - latest FW
                                      Realme X2 - Android 11.0
                                      Suunto App latest beta
                                      Footpod: Stryd v4
                                      HR: Scosche Rhythm 24

                                      1 Reply Last reply Reply Quote 1
                                      • ? Offline
                                        A Former User
                                        last edited by 23 Jul 2019, 04:56

                                        This morning.(Catalonia,Spain)
                                        No problem. Very well.
                                        The history is complete. Good job.IMG_3286.PNG

                                        1 Reply Last reply Reply Quote 1
                                        • ? Offline
                                          A Former User
                                          last edited by 23 Jul 2019, 05:01

                                          But a web page is necessary to work on the computer, please !!!☝ ☝

                                          1 Reply Last reply Reply Quote 5
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