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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • P Offline
    pilleus
    last edited by 30 Jul 2019, 20:34

    Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

    https://www.instagram.com/moves.are.life/
    Suunto Vertical Black Lime
    Suunto 9 Peak Pro Black
    Suunto Spartan Ultra Stealth Titanium

    1 Reply Last reply Reply Quote 0
    • D Offline
      DavorP
      last edited by 30 Jul 2019, 20:36

      Same here. But activity was synchronized with Runalyze…

      1 Reply Last reply Reply Quote 0
      • T Offline
        thailon Bronze Member
        last edited by 30 Jul 2019, 20:59

        Same here for Slovakia region, synched with Relive, but not with Strava.


        T3c, Quest, Ambit3 Peak, 9PP, Vertical

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        • M Offline
          marcosmc Bronze Member
          last edited by 30 Jul 2019, 21:01

          Same here. Logged out and I’m not able to log in again.

          1 Reply Last reply Reply Quote 1
          • A Offline
            Anjelik Iastremskaia
            last edited by 30 Jul 2019, 21:01

            I think it’s a bit too often troubles with this app and sync…

            1 Reply Last reply Reply Quote 0
            • D Offline
              Daniel Berg
              last edited by 30 Jul 2019, 21:12

              Same for me in Sweden. Can’t sync sins last night

              1 Reply Last reply Reply Quote 0
              • S Offline
                Stefan Tyllo
                last edited by 30 Jul 2019, 21:41

                Any info on when this will be fixed?

                1 Reply Last reply Reply Quote 0
                • A Offline
                  andrejsg
                  last edited by 30 Jul 2019, 21:44

                  Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

                  1 Reply Last reply Reply Quote 2
                  • F Offline
                    fleshymutant Silver Members
                    last edited by 30 Jul 2019, 23:42

                    Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

                    Suunto 9 Baro Titanium
                    iOS 13.1

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                    • F Offline
                      fazel Bronze Member
                      last edited by 30 Jul 2019, 23:55

                      I’m having the same issues as everyone else.

                      1 Reply Last reply Reply Quote 0
                      • N Offline
                        Neocat
                        last edited by 31 Jul 2019, 00:38

                        Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

                        Suunto 5 v2.7.26
                        Suunto App Android v4.2.4 release

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                        • S Offline
                          Sezer Yiğit
                          last edited by 31 Jul 2019, 04:39

                          Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

                          1 Reply Last reply Reply Quote 1
                          • T Offline
                            thailon Bronze Member
                            last edited by 31 Jul 2019, 06:05

                            SuuntoApp is not working, but this is funny
                            Screenshot_20190731-080053_Suunto.jpg


                            T3c, Quest, Ambit3 Peak, 9PP, Vertical

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                            • A Offline
                              Anssi Auvinen
                              last edited by 31 Jul 2019, 06:08

                              Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                              1 Reply Last reply Reply Quote 3
                              • A Offline
                                Anjelik Iastremskaia
                                last edited by 31 Jul 2019, 06:12

                                They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                                L 1 Reply Last reply 31 Jul 2019, 06:23 Reply Quote 0
                                • L Offline
                                  Luís Pinto Platinum Member @Anjelik Iastremskaia
                                  last edited by 31 Jul 2019, 06:23

                                  @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                                  SR
                                  Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                                  A 1 Reply Last reply 31 Jul 2019, 07:29 Reply Quote 0
                                  • J Offline
                                    johan6504 Silver Members
                                    last edited by 31 Jul 2019, 06:24

                                    I checked Twitter, but nothing there

                                    Runner, Swimmer and Swimrunner

                                    1 Reply Last reply Reply Quote 0
                                    • K Offline
                                      kairn
                                      last edited by 31 Jul 2019, 06:47

                                      Same problem here. Logged out and I’m not able to log in again (iOS).

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        dirkvandenbergh
                                        last edited by 31 Jul 2019, 07:16

                                        Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

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                                        • A Offline
                                          Anjelik Iastremskaia @Luís Pinto
                                          last edited by 31 Jul 2019, 07:29

                                          @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

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