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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • A Offline
    Anjelik Iastremskaia
    last edited by 30 Jul 2019, 21:01

    I think it’s a bit too often troubles with this app and sync…

    1 Reply Last reply Reply Quote 0
    • D Offline
      Daniel Berg
      last edited by 30 Jul 2019, 21:12

      Same for me in Sweden. Can’t sync sins last night

      1 Reply Last reply Reply Quote 0
      • S Offline
        Stefan Tyllo
        last edited by 30 Jul 2019, 21:41

        Any info on when this will be fixed?

        1 Reply Last reply Reply Quote 0
        • A Offline
          andrejsg
          last edited by 30 Jul 2019, 21:44

          Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

          1 Reply Last reply Reply Quote 2
          • F Offline
            fleshymutant Silver Members
            last edited by 30 Jul 2019, 23:42

            Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

            Suunto 9 Baro Titanium
            iOS 13.1

            1 Reply Last reply Reply Quote 1
            • F Offline
              fazel Bronze Member
              last edited by 30 Jul 2019, 23:55

              I’m having the same issues as everyone else.

              1 Reply Last reply Reply Quote 0
              • N Offline
                Neocat
                last edited by 31 Jul 2019, 00:38

                Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

                Suunto 5 v2.7.26
                Suunto App Android v4.2.4 release

                1 Reply Last reply Reply Quote 0
                • S Offline
                  Sezer Yiğit
                  last edited by 31 Jul 2019, 04:39

                  Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

                  1 Reply Last reply Reply Quote 1
                  • T Offline
                    thailon Bronze Member
                    last edited by 31 Jul 2019, 06:05

                    SuuntoApp is not working, but this is funny
                    Screenshot_20190731-080053_Suunto.jpg


                    T3c, Quest, Ambit3 Peak, 9PP, Vertical

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      Anssi Auvinen
                      last edited by 31 Jul 2019, 06:08

                      Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                      1 Reply Last reply Reply Quote 3
                      • A Offline
                        Anjelik Iastremskaia
                        last edited by 31 Jul 2019, 06:12

                        They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                        L 1 Reply Last reply 31 Jul 2019, 06:23 Reply Quote 0
                        • L Offline
                          Luís Pinto Platinum Member @Anjelik Iastremskaia
                          last edited by 31 Jul 2019, 06:23

                          @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                          SR
                          Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                          A 1 Reply Last reply 31 Jul 2019, 07:29 Reply Quote 0
                          • J Offline
                            johan6504 Silver Members
                            last edited by 31 Jul 2019, 06:24

                            I checked Twitter, but nothing there

                            Runner, Swimmer and Swimrunner

                            1 Reply Last reply Reply Quote 0
                            • K Offline
                              kairn
                              last edited by 31 Jul 2019, 06:47

                              Same problem here. Logged out and I’m not able to log in again (iOS).

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dirkvandenbergh
                                last edited by 31 Jul 2019, 07:16

                                Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                                1 Reply Last reply Reply Quote 1
                                • A Offline
                                  Anjelik Iastremskaia @Luís Pinto
                                  last edited by 31 Jul 2019, 07:29

                                  @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Saketo Nemo Moderator
                                    last edited by 31 Jul 2019, 07:36

                                    Dimitrios says that service is under maintenance. Just a little more patience. 😉

                                    1 Reply Last reply Reply Quote 2
                                    • P Offline
                                      pilleus
                                      last edited by 31 Jul 2019, 08:21

                                      At the moment this popped up in SA.

                                      Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                      https://www.instagram.com/moves.are.life/
                                      Suunto Vertical Black Lime
                                      Suunto 9 Peak Pro Black
                                      Suunto Spartan Ultra Stealth Titanium

                                      O 1 Reply Last reply 31 Jul 2019, 08:52 Reply Quote 1
                                      • O Offline
                                        ogruetzmann @pilleus
                                        last edited by 31 Jul 2019, 08:52

                                        @pilleus said in Is Suunto App background service down?:

                                        At the moment this popped up in SA.

                                        Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                        Wow! Not even a week until notice! 😅

                                        1 Reply Last reply Reply Quote 1
                                        • S Offline
                                          Saketo Nemo Moderator
                                          last edited by 31 Jul 2019, 09:02

                                          seems that works again. 😉

                                          A 1 Reply Last reply 31 Jul 2019, 09:43 Reply Quote 0
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