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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    63 Posts 41 Posters 3.9k Views
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    • Anjelik IastremskaiaA Offline
      Anjelik Iastremskaia
      last edited by

      I think it’s a bit too often troubles with this app and sync…

      1 Reply Last reply Reply Quote 0
      • Daniel BergD Offline
        Daniel Berg
        last edited by

        Same for me in Sweden. Can’t sync sins last night

        1 Reply Last reply Reply Quote 0
        • Stefan TylloS Offline
          Stefan Tyllo
          last edited by

          Any info on when this will be fixed?

          1 Reply Last reply Reply Quote 0
          • andrejsgA Offline
            andrejsg
            last edited by

            Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

            1 Reply Last reply Reply Quote 2
            • F Offline
              fleshymutant Silver Members
              last edited by

              Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

              Suunto 9 Baro Titanium
              iOS 13.1

              1 Reply Last reply Reply Quote 1
              • fazelF Offline
                fazel Bronze Member
                last edited by

                I’m having the same issues as everyone else.

                1 Reply Last reply Reply Quote 0
                • N Offline
                  Neocat
                  last edited by

                  Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

                  Suunto 5 v2.7.26
                  Suunto App Android v4.2.4 release

                  1 Reply Last reply Reply Quote 0
                  • Sezer YiğitS Offline
                    Sezer Yiğit
                    last edited by

                    Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

                    1 Reply Last reply Reply Quote 1
                    • thailonT Offline
                      thailon Bronze Member
                      last edited by

                      SuuntoApp is not working, but this is funny
                      Screenshot_20190731-080053_Suunto.jpg


                      T3c, Quest, Ambit3 Peak, 9PP, Vertical

                      1 Reply Last reply Reply Quote 0
                      • Anssi AuvinenA Offline
                        Anssi Auvinen
                        last edited by

                        Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                        1 Reply Last reply Reply Quote 3
                        • Anjelik IastremskaiaA Offline
                          Anjelik Iastremskaia
                          last edited by

                          They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                          Luís PintoL 1 Reply Last reply Reply Quote 0
                          • Luís PintoL Offline
                            Luís Pinto Platinum Member @Anjelik Iastremskaia
                            last edited by

                            @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                            SR
                            Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                            Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                            • johan6504J Offline
                              johan6504 Silver Members
                              last edited by

                              I checked Twitter, but nothing there

                              Runner, Swimmer and Swimrunner

                              1 Reply Last reply Reply Quote 0
                              • K Offline
                                kairn
                                last edited by

                                Same problem here. Logged out and I’m not able to log in again (iOS).

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  dirkvandenbergh
                                  last edited by

                                  Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                                  1 Reply Last reply Reply Quote 1
                                  • Anjelik IastremskaiaA Offline
                                    Anjelik Iastremskaia @Luís Pinto
                                    last edited by

                                    @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                                    1 Reply Last reply Reply Quote 0
                                    • Saketo NemoS Offline
                                      Saketo Nemo Moderator
                                      last edited by

                                      Dimitrios says that service is under maintenance. Just a little more patience. 😉

                                      1 Reply Last reply Reply Quote 2
                                      • pilleusP Offline
                                        pilleus
                                        last edited by

                                        At the moment this popped up in SA.

                                        Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                        https://www.instagram.com/moves.are.life/
                                        Suunto Vertical Black Lime
                                        Suunto 9 Peak Pro Black
                                        Suunto Spartan Ultra Stealth Titanium

                                        O 1 Reply Last reply Reply Quote 1
                                        • O Offline
                                          ogruetzmann @pilleus
                                          last edited by

                                          @pilleus said in Is Suunto App background service down?:

                                          At the moment this popped up in SA.

                                          Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                          Wow! Not even a week until notice! 😅

                                          1 Reply Last reply Reply Quote 1
                                          • Saketo NemoS Offline
                                            Saketo Nemo Moderator
                                            last edited by

                                            seems that works again. 😉

                                            Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
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