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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Offline
    Daniel Berg
    last edited by 30 Jul 2019, 21:12

    Same for me in Sweden. Can’t sync sins last night

    1 Reply Last reply Reply Quote 0
    • S Offline
      Stefan Tyllo
      last edited by 30 Jul 2019, 21:41

      Any info on when this will be fixed?

      1 Reply Last reply Reply Quote 0
      • A Offline
        andrejsg
        last edited by 30 Jul 2019, 21:44

        Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

        1 Reply Last reply Reply Quote 2
        • F Offline
          fleshymutant Silver Members
          last edited by 30 Jul 2019, 23:42

          Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

          Suunto 9 Baro Titanium
          iOS 13.1

          1 Reply Last reply Reply Quote 1
          • F Offline
            fazel Bronze Member
            last edited by 30 Jul 2019, 23:55

            I’m having the same issues as everyone else.

            1 Reply Last reply Reply Quote 0
            • N Offline
              Neocat
              last edited by 31 Jul 2019, 00:38

              Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

              Suunto 5 v2.7.26
              Suunto App Android v4.2.4 release

              1 Reply Last reply Reply Quote 0
              • S Offline
                Sezer Yiğit
                last edited by 31 Jul 2019, 04:39

                Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

                1 Reply Last reply Reply Quote 1
                • T Offline
                  thailon Bronze Member
                  last edited by 31 Jul 2019, 06:05

                  SuuntoApp is not working, but this is funny
                  Screenshot_20190731-080053_Suunto.jpg


                  T3c, Quest, Ambit3 Peak, 9PP, Vertical

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    Anssi Auvinen
                    last edited by 31 Jul 2019, 06:08

                    Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                    1 Reply Last reply Reply Quote 3
                    • A Offline
                      Anjelik Iastremskaia
                      last edited by 31 Jul 2019, 06:12

                      They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                      L 1 Reply Last reply 31 Jul 2019, 06:23 Reply Quote 0
                      • L Offline
                        Luís Pinto Platinum Member @Anjelik Iastremskaia
                        last edited by 31 Jul 2019, 06:23

                        @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                        SR
                        Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                        A 1 Reply Last reply 31 Jul 2019, 07:29 Reply Quote 0
                        • J Offline
                          johan6504 Silver Members
                          last edited by 31 Jul 2019, 06:24

                          I checked Twitter, but nothing there

                          Runner, Swimmer and Swimrunner

                          1 Reply Last reply Reply Quote 0
                          • K Offline
                            kairn
                            last edited by 31 Jul 2019, 06:47

                            Same problem here. Logged out and I’m not able to log in again (iOS).

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dirkvandenbergh
                              last edited by 31 Jul 2019, 07:16

                              Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                              1 Reply Last reply Reply Quote 1
                              • A Offline
                                Anjelik Iastremskaia @Luís Pinto
                                last edited by 31 Jul 2019, 07:29

                                @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  Saketo Nemo Moderator
                                  last edited by 31 Jul 2019, 07:36

                                  Dimitrios says that service is under maintenance. Just a little more patience. 😉

                                  1 Reply Last reply Reply Quote 2
                                  • P Offline
                                    pilleus
                                    last edited by 31 Jul 2019, 08:21

                                    At the moment this popped up in SA.

                                    Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                    https://www.instagram.com/moves.are.life/
                                    Suunto Vertical Black Lime
                                    Suunto 9 Peak Pro Black
                                    Suunto Spartan Ultra Stealth Titanium

                                    O 1 Reply Last reply 31 Jul 2019, 08:52 Reply Quote 1
                                    • O Offline
                                      ogruetzmann @pilleus
                                      last edited by 31 Jul 2019, 08:52

                                      @pilleus said in Is Suunto App background service down?:

                                      At the moment this popped up in SA.

                                      Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                      Wow! Not even a week until notice! 😅

                                      1 Reply Last reply Reply Quote 1
                                      • S Offline
                                        Saketo Nemo Moderator
                                        last edited by 31 Jul 2019, 09:02

                                        seems that works again. 😉

                                        A 1 Reply Last reply 31 Jul 2019, 09:43 Reply Quote 0
                                        • A Offline
                                          Anjelik Iastremskaia @Saketo Nemo
                                          last edited by 31 Jul 2019, 09:43

                                          @Saketo-Nemo well. Upload to strava is still not happening 😕

                                          1 Reply Last reply Reply Quote 0
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