Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app and other software services
    63 Posts 41 Posters 11.5k Views 43 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • F Offline
      fleshymutant Silver Members
      last edited by

      Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

      Suunto 9 Baro Titanium
      iOS 13.1

      1 Reply Last reply Reply Quote 1
      • fazelF Offline
        fazel Bronze Member
        last edited by

        I’m having the same issues as everyone else.

        1 Reply Last reply Reply Quote 0
        • N Offline
          Neocat
          last edited by

          Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

          Suunto 5 v2.7.26
          Suunto App Android v4.2.4 release

          1 Reply Last reply Reply Quote 0
          • Sezer YiğitS Offline
            Sezer Yiğit
            last edited by

            Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

            1 Reply Last reply Reply Quote 1
            • thailonT Offline
              thailon Bronze Member
              last edited by

              SuuntoApp is not working, but this is funny
              Screenshot_20190731-080053_Suunto.jpg


              T3c, Quest, Ambit3 Peak, 9PP, Vertical

              1 Reply Last reply Reply Quote 0
              • Anssi AuvinenA Offline
                Anssi Auvinen
                last edited by

                Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                1 Reply Last reply Reply Quote 3
                • Anjelik IastremskaiaA Offline
                  Anjelik Iastremskaia
                  last edited by

                  They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                  Luís PintoL 1 Reply Last reply Reply Quote 0
                  • Luís PintoL Offline
                    Luís Pinto Platinum Member @Anjelik Iastremskaia
                    last edited by

                    @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                    SR
                    Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                    Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                    • johan6504J Offline
                      johan6504 Silver Members
                      last edited by

                      I checked Twitter, but nothing there

                      Runner, Swimmer and Swimrunner

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        kairn
                        last edited by

                        Same problem here. Logged out and I’m not able to log in again (iOS).

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dirkvandenbergh
                          last edited by

                          Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                          1 Reply Last reply Reply Quote 1
                          • Anjelik IastremskaiaA Offline
                            Anjelik Iastremskaia @Luís Pinto
                            last edited by

                            @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                            1 Reply Last reply Reply Quote 0
                            • Saketo NemoS Offline
                              Saketo Nemo Moderator
                              last edited by

                              Dimitrios says that service is under maintenance. Just a little more patience. 😉

                              1 Reply Last reply Reply Quote 2
                              • pilleusP Offline
                                pilleus
                                last edited by

                                At the moment this popped up in SA.

                                Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                https://www.instagram.com/moves.are.life/
                                Suunto Vertical Black Lime
                                Suunto 9 Peak Pro Black
                                Suunto Spartan Ultra Stealth Titanium

                                O 1 Reply Last reply Reply Quote 1
                                • O Offline
                                  ogruetzmann @pilleus
                                  last edited by

                                  @pilleus said in Is Suunto App background service down?:

                                  At the moment this popped up in SA.

                                  Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                  Wow! Not even a week until notice! 😅

                                  1 Reply Last reply Reply Quote 1
                                  • Saketo NemoS Offline
                                    Saketo Nemo Moderator
                                    last edited by

                                    seems that works again. 😉

                                    Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                                    • Anjelik IastremskaiaA Offline
                                      Anjelik Iastremskaia @Saketo Nemo
                                      last edited by

                                      @Saketo-Nemo well. Upload to strava is still not happening 😕

                                      1 Reply Last reply Reply Quote 0
                                      • Saketo NemoS Offline
                                        Saketo Nemo Moderator
                                        last edited by

                                        it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

                                        1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          https://forum.suunto.com/topic/2977/suunto-app-service-status

                                          Community Manager / Admin @Suunto
                                          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                          1 Reply Last reply Reply Quote 0
                                          • C Offline
                                            Charles D
                                            last edited by

                                            Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

                                            1 Reply Last reply Reply Quote 2

                                            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                            Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                            With your input, this post could be even better 💗

                                            Register Login
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy