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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    Sezer Yiğit
    last edited by 31 Jul 2019, 04:39

    Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

    1 Reply Last reply Reply Quote 1
    • T Offline
      thailon Bronze Member
      last edited by 31 Jul 2019, 06:05

      SuuntoApp is not working, but this is funny
      Screenshot_20190731-080053_Suunto.jpg


      T3c, Quest, Ambit3 Peak, 9PP, Vertical

      1 Reply Last reply Reply Quote 0
      • A Offline
        Anssi Auvinen
        last edited by 31 Jul 2019, 06:08

        Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

        1 Reply Last reply Reply Quote 3
        • A Offline
          Anjelik Iastremskaia
          last edited by 31 Jul 2019, 06:12

          They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

          L 1 Reply Last reply 31 Jul 2019, 06:23 Reply Quote 0
          • L Offline
            Luís Pinto Platinum Member @Anjelik Iastremskaia
            last edited by 31 Jul 2019, 06:23

            @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

            SR
            Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

            A 1 Reply Last reply 31 Jul 2019, 07:29 Reply Quote 0
            • J Offline
              johan6504 Silver Members
              last edited by 31 Jul 2019, 06:24

              I checked Twitter, but nothing there

              Runner, Swimmer and Swimrunner

              1 Reply Last reply Reply Quote 0
              • K Offline
                kairn
                last edited by 31 Jul 2019, 06:47

                Same problem here. Logged out and I’m not able to log in again (iOS).

                1 Reply Last reply Reply Quote 0
                • D Offline
                  dirkvandenbergh
                  last edited by 31 Jul 2019, 07:16

                  Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                  1 Reply Last reply Reply Quote 1
                  • A Offline
                    Anjelik Iastremskaia @Luís Pinto
                    last edited by 31 Jul 2019, 07:29

                    @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      Saketo Nemo Moderator
                      last edited by 31 Jul 2019, 07:36

                      Dimitrios says that service is under maintenance. Just a little more patience. 😉

                      1 Reply Last reply Reply Quote 2
                      • P Offline
                        pilleus
                        last edited by 31 Jul 2019, 08:21

                        At the moment this popped up in SA.

                        Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

                        O 1 Reply Last reply 31 Jul 2019, 08:52 Reply Quote 1
                        • O Offline
                          ogruetzmann @pilleus
                          last edited by 31 Jul 2019, 08:52

                          @pilleus said in Is Suunto App background service down?:

                          At the moment this popped up in SA.

                          Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                          Wow! Not even a week until notice! 😅

                          1 Reply Last reply Reply Quote 1
                          • S Offline
                            Saketo Nemo Moderator
                            last edited by 31 Jul 2019, 09:02

                            seems that works again. 😉

                            A 1 Reply Last reply 31 Jul 2019, 09:43 Reply Quote 0
                            • A Offline
                              Anjelik Iastremskaia @Saketo Nemo
                              last edited by 31 Jul 2019, 09:43

                              @Saketo-Nemo well. Upload to strava is still not happening 😕

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                Saketo Nemo Moderator
                                last edited by 31 Jul 2019, 09:44

                                it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

                                1 Reply Last reply Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 31 Jul 2019, 10:21

                                  https://forum.suunto.com/topic/2977/suunto-app-service-status

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    Charles D
                                    last edited by 31 Jul 2019, 13:49

                                    Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

                                    1 Reply Last reply Reply Quote 2
                                    • A Offline
                                      andrejsg
                                      last edited by 13 Aug 2019, 00:07

                                      Soo is it just me or is the Suunto -> Strava push not working again?!

                                      S 1 Reply Last reply 13 Aug 2019, 00:08 Reply Quote 0
                                      • S Offline
                                        Stuart Corbett @andrejsg
                                        last edited by 13 Aug 2019, 00:08

                                        @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

                                        1 Reply Last reply Reply Quote 0
                                        • B Offline
                                          Bogdan1921 Silver Members Bronze Member
                                          last edited by 13 Aug 2019, 03:08

                                          It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

                                          Suunto Race
                                          Polar H10
                                          Iphone 14 Pro
                                          Suunto 9 Baro [sold]

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