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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • K Offline
    kairn
    last edited by 31 Jul 2019, 06:47

    Same problem here. Logged out and I’m not able to log in again (iOS).

    1 Reply Last reply Reply Quote 0
    • D Offline
      dirkvandenbergh
      last edited by 31 Jul 2019, 07:16

      Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

      1 Reply Last reply Reply Quote 1
      • A Offline
        Anjelik Iastremskaia @Luís Pinto
        last edited by 31 Jul 2019, 07:29

        @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

        1 Reply Last reply Reply Quote 0
        • S Offline
          Saketo Nemo Moderator
          last edited by 31 Jul 2019, 07:36

          Dimitrios says that service is under maintenance. Just a little more patience. 😉

          1 Reply Last reply Reply Quote 2
          • P Offline
            pilleus
            last edited by 31 Jul 2019, 08:21

            At the moment this popped up in SA.

            Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

            https://www.instagram.com/moves.are.life/
            Suunto Vertical Black Lime
            Suunto 9 Peak Pro Black
            Suunto Spartan Ultra Stealth Titanium

            O 1 Reply Last reply 31 Jul 2019, 08:52 Reply Quote 1
            • O Offline
              ogruetzmann @pilleus
              last edited by 31 Jul 2019, 08:52

              @pilleus said in Is Suunto App background service down?:

              At the moment this popped up in SA.

              Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

              Wow! Not even a week until notice! 😅

              1 Reply Last reply Reply Quote 1
              • S Offline
                Saketo Nemo Moderator
                last edited by 31 Jul 2019, 09:02

                seems that works again. 😉

                A 1 Reply Last reply 31 Jul 2019, 09:43 Reply Quote 0
                • A Offline
                  Anjelik Iastremskaia @Saketo Nemo
                  last edited by 31 Jul 2019, 09:43

                  @Saketo-Nemo well. Upload to strava is still not happening 😕

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    Saketo Nemo Moderator
                    last edited by 31 Jul 2019, 09:44

                    it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

                    1 Reply Last reply Reply Quote 1
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by 31 Jul 2019, 10:21

                      https://forum.suunto.com/topic/2977/suunto-app-service-status

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        Charles D
                        last edited by 31 Jul 2019, 13:49

                        Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

                        1 Reply Last reply Reply Quote 2
                        • A Offline
                          andrejsg
                          last edited by 13 Aug 2019, 00:07

                          Soo is it just me or is the Suunto -> Strava push not working again?!

                          S 1 Reply Last reply 13 Aug 2019, 00:08 Reply Quote 0
                          • S Offline
                            Stuart Corbett @andrejsg
                            last edited by 13 Aug 2019, 00:08

                            @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              Bogdan1921 Silver Members Bronze Member
                              last edited by 13 Aug 2019, 03:08

                              It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

                              Suunto Race
                              Polar H10
                              Iphone 14 Pro
                              Suunto 9 Baro [sold]

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User
                                last edited by 13 Aug 2019, 04:29

                                Same here, nothing synced to Strava or TrainingPeaks.

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  Sezer Yiğit
                                  last edited by 13 Aug 2019, 04:38

                                  I am in same stiuation. No strava syncing. I am using Suunto spartan sport by the way.

                                  1 Reply Last reply Reply Quote 0
                                  • A Offline
                                    andrejsg
                                    last edited by 13 Aug 2019, 04:55

                                    ☹

                                    i tried using direct .fit download (quantified self) but that’s not working for me either (says it needs to be public, which it is).

                                    also, activity map is not showing in the suunto app, but it shows in the browser and in the image when sharing the activity from the app.

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      andrewjknox Bronze Member
                                      last edited by 13 Aug 2019, 06:42

                                      Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

                                      Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                                      Phone: iPhone 13 Pro
                                      Footpod: Stryd
                                      HR: Coros HRM + Polar H10
                                      Sleep: Oura ring 2

                                      1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        Catoer Wibowo
                                        last edited by 13 Aug 2019, 07:22

                                        Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

                                        Suunto Spartan Trainer Wrist HR (traded in with S5)
                                        Suunto 5

                                        1 Reply Last reply Reply Quote 0
                                        • MaxiPalleM Offline
                                          MaxiPalle Bronze Member
                                          last edited by 13 Aug 2019, 08:51

                                          Same here 😞

                                          MaxiPalleM 1 Reply Last reply 13 Aug 2019, 11:29 Reply Quote 0
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