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Suunto Vertical: Bug Collection

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  • S Offline
    SuperFlo75 Silver Members Bronze Member @jakubdr
    last edited by 5 Jun 2023, 11:27

    @jakubdr That sounds good!

    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
    Suunto Wing
    Suunto 9 Peak Pro Titanium (owns my wife now)
    Suunto Spartan Ultra
    SA iOS 2.43.0 (18473)
    Instagram @superflo75

    1 Reply Last reply Reply Quote 0
    • S Offline
      surfboomerang @Mitch9
      last edited by 5 Jun 2023, 11:56

      @Mitch9 The solar widget doesn’t seem to work indeed. The graph on the watch face does.
      I also noticed touchscreen can stop reacting in the middle of the activity. Next time try to select “Map only”. In my case it started working again.

      @Mitch9 said in Suunto Vertical: Bug Collection:

      Before activity: ca. 85 % (5:00 am)
      After activity: ca. 60 % (4:00 pm)

      For reference, my watch uses 4% in 3 hours of windsurfing (a.k.a. solar heaven) with all options enabled except the display. Extending it to 11 hours you would end up with 14%-15% drain.

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      1 Reply Last reply Reply Quote 1
      • M Offline
        Mitch9 @Mitch9
        last edited by 5 Jun 2023, 13:37

        @Mitch9 said in Suunto Vertical: Bug Collection:

        Feedback after first mountaineering tour:

        • S+ app “safe” not working (black screen)
        • touchscreen stopped working not during activity (after soft reset everything was fine)
        • solar widget shows strange data for saturday (after more than 11 hous activity with sun burn despite three time sun protection with 50 SPF)

        20230605_104521~2.jpg

        Interesting: Now the widget updated the data (no idea why this happened!) and this is more realistic.

        20230605_153448~2.jpg

        Watch: Suunto Vertical Titanium Solar (Sand)
        SA: Android (beta)
        HRS: Polar H10

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        • D Offline
          dombo Bronze Member
          last edited by dombo 6 Jun 2023, 12:18 6 Jun 2023, 12:09

          I finally managed to discharge my Vertical completely (there was connect charger icon on the display) in order to calibrate the battery.

          When I connect it to the charger, first I saw battery is charging, later watch boot up. I let it on the charger, but I noticed there was no charging screen and it stopped to charge with 5% showed on the watch face without increasing. I had to disconnect/connect charger in order to get charging screen and continue to charging.

          I’m not sure if this is by design, as just connecting the watch to the charger does not ensure battery will be charged (even after few hours).

          also my question is, if this will calibrate the battery as charging cycle was interrupted?

          J E 2 Replies Last reply 6 Jun 2023, 12:30 Reply Quote 0
          • J Online
            Jugger @dombo
            last edited by 6 Jun 2023, 12:30

            @dombo I had also same issue when loading my empty SV. I had maps on download and it started at the same time. Watch was beeping 🙄 for a minute before map download started and sounds where gone. After maps where succesfully downloaded I had 9% battery and it didn’t continue loading battery. After disconnect/connect it did load full. Calibration seems to be working dispite that. After 10 days still 48% with 24/7 HR and few hours of GPS.

            Suunto Vertical Titanium Forest

            1 Reply Last reply Reply Quote 0
            • S Offline
              Stoke80
              last edited by 6 Jun 2023, 12:58

              I think it was mentioned before, but couldn’t find it anymore:

              Incoming messages are not always notified with vibration and highlighted on the screen on the SV.
              If I check afterwards, they are shown in the message widget, but as said not highlighted on the main screen and notified with vibration.

              At the moment I would guess, it’s about 50% of the notifications which are not highlighted

              Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

              1 Reply Last reply Reply Quote 1
              • F Offline
                Frederick Rochette Bronze Member
                last edited by 6 Jun 2023, 13:04

                This morning I did a 3h45 trail ride using the map plus navigation.
                When I started I was at 100% battery and by the end I was down to 86%.
                I should point out that the GPS is in ‘best’ mode and that I was often in direct sunlight.
                IMG_6370.jpeg

                I 1 Reply Last reply 6 Jun 2023, 13:50 Reply Quote 0
                • E Offline
                  Egika Platinum Member @dombo
                  last edited by 6 Jun 2023, 13:11

                  @dombo no problem. The calibration points for the battery management are the shut-down voltage at the low end and the full-charge voltage at the high end. Whatever mAh goes into or out of the battery if added up - continuously or interrupted makes no difference.

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  1 Reply Last reply Reply Quote 3
                  • I Offline
                    isazi Moderator @Frederick Rochette
                    last edited by 6 Jun 2023, 13:50

                    @Frederick-Rochette how many S+ apps? Or none at all?

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    F 1 Reply Last reply 6 Jun 2023, 15:51 Reply Quote 0
                    • F Offline
                      Frederick Rochette Bronze Member @isazi
                      last edited by 6 Jun 2023, 15:51

                      @isazi only one : weather

                      I I 2 Replies Last reply 6 Jun 2023, 20:36 Reply Quote 0
                      • I Offline
                        Ivan De Rasis @Frederick Rochette
                        last edited by 6 Jun 2023, 20:36

                        @Frederick-Rochette said in Suunto Vertical: Bug Collection:

                        @isazi only one : weather

                        Stranamente non riesco più a trovare nel menu di SV la funzione feedback dalle impostazioni

                        Suunto 9 Baro
                        Suunto Vertical

                        1 Reply Last reply Reply Quote 0
                        • I Offline
                          isazi Moderator @Frederick Rochette
                          last edited by 7 Jun 2023, 07:51

                          @Frederick-Rochette that’s too much indeed. Let’s wait a couple of weeks for the hotfix and then we’ll see if logs are necessary.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          F 1 Reply Last reply 7 Jun 2023, 11:34 Reply Quote 4
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by 7 Jun 2023, 09:08

                            Weather app destroys the battery , known

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            S D 2 Replies Last reply 7 Jun 2023, 09:25 Reply Quote 6
                            • S Offline
                              surfboomerang @Dimitrios Kanellopoulos
                              last edited by 7 Jun 2023, 09:25

                              @Dimitrios-Kanellopoulos Also other known issues with S+ apps?

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              E 1 Reply Last reply 13 Jun 2023, 18:48 Reply Quote 0
                              • D Offline
                                dombo Bronze Member @Dimitrios Kanellopoulos
                                last edited by 7 Jun 2023, 09:56

                                @Dimitrios-Kanellopoulos it was discussed on the forum already… but… we all bought the product for a full price (Vertical), which has lot of bugs. we are testing, continue reporting, loosing our data,… I would expect from Suunto at least list of acknowledged bugs, advises for workarounds and more open communication.

                                because waiting undefined couple of weeks for hotfix firmware update is not pleasant at all.

                                I D B S 4 Replies Last reply 7 Jun 2023, 10:15 Reply Quote 4
                                • B Online
                                  babychai Silver Members
                                  last edited by 7 Jun 2023, 10:01

                                  Hi,

                                  2 days ago i hike for 9 hours 17 mins. i wear SV (stainless steel) and S9P at the same time to track my hike.
                                  SV i use performance mode and i only turn on Weather S+ app. battery from 85% drop to 45%
                                  S9P i use performance mode without turn on any S+ apps. battery from 95% drop to 55%

                                  SV i did click more button for navigation but didn’t expect the amount of percentage dropped is same with S9P

                                  as i read from forum here turn on 2 S+ apps will drain more battery. so is it turn on any 1 S+ app will also drain more battery?

                                  Suunto Vertical Black Ruby (S/S)
                                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                  Suunto 9 Peak All Black
                                  Suunto Spartan Trainer Wrist HR (Black)

                                  I 1 Reply Last reply 7 Jun 2023, 10:13 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @babychai
                                    last edited by 7 Jun 2023, 10:13

                                    @babychai some apps drain too much battery, this will be fixed.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    B 1 Reply Last reply 7 Jun 2023, 10:33 Reply Quote 1
                                    • I Offline
                                      isazi Moderator @dombo
                                      last edited by 7 Jun 2023, 10:15

                                      @dombo I guess like with everything else, if you are not satisfied at all ask for a reimbursement. I bought mine watch like everyone else, zero crashes and no bugs. So, it’s not as buggy as reading the forum makes it sound.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      T D 2 Replies Last reply 7 Jun 2023, 10:35 Reply Quote 6
                                      • B Online
                                        babychai Silver Members @isazi
                                        last edited by 7 Jun 2023, 10:33

                                        @isazi cool, thanks.

                                        Suunto Vertical Black Ruby (S/S)
                                        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                        Suunto 9 Peak All Black
                                        Suunto Spartan Trainer Wrist HR (Black)

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                                        • T Offline
                                          Tieutieu Platinum Member @isazi
                                          last edited by 7 Jun 2023, 10:35

                                          @isazi said in Suunto Vertical: Bug Collection:

                                          @dombo I guess like with everything else, if you are not satisfied at all ask for a reimbursement. I bought mine watch like everyone else, zero crashes and no bugs. So, it’s not as buggy as reading the forum makes it sound.

                                          Same as @isazi, not a single “real” bug (I Mean, that would crash the watch or make it useless). Just the few issues that are discussed (extra battery consumption when using apps, maps not shown sometimes - fixed with stopping the watch thru settings/general/stop the watch…and I think that’s all). And I can tell I’ve tested it and pushed it quite far. World needs more indulgence 😊

                                          Concerning battery…I don’t know when I’ll be able to get it to 0%…just went for an hour trail running, starting with 5% battery left. Almost under trees all along, maps activated and displayed half an hour, and gps to best…and still 4% when finishing…

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

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