Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
    1.1k Posts 175 Posters 187.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • freeheelerF Offline
      freeheeler @greku
      last edited by

      @greku
      I can’t replicate that. tried with different trailrunning modes (default) and with custom trailrunning mode, also with different battery modes.
      do you have something else setup or enabled?

      living sideways

      1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @greku
        last edited by

        @greku
        if you are motivated, try to delete your custom sport mode, and recreate it and check again.
        I don’t have the issue neither today, but i had quite same phenomenon some weeks ago (before the recent updates) when selecting a route before launching the activity didn’t seem to really select the route (thus, no elevation graph).

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 1
        • grekuG Offline
          greku Bronze Member
          last edited by

          @freeheeler Mostly default …
          @Mff73 I created new trial running mode , the problem is still here. Selecting track after starting activity resolving the problem (terrain profile) is at additional screen.

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @greku
            last edited by

            @greku
            did you update with latest firmware ?
            is it doing the same with another route ?

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            grekuG 1 Reply Last reply Reply Quote 0
            • grekuG Offline
              greku Bronze Member @Mff73
              last edited by greku

              @Mff73 yeap. Im on 2.25.66
              I checked other tracks and it is this same. Bleh 😕

              Edit. I found solution.
              When Im starting my run I need to first choice my track, then change battery mode from ‘nonstandard’ to ‘performance’ …

              1 Reply Last reply Reply Quote 1
              • surfboomerangS Online
                surfboomerang
                last edited by

                Ok, some odd behaviour here today. Not sure of it’s a big or a feature.

                Did some windsurfing today. Not a normal session, but a day full of races. Normally I use the custom battery mode to turn off the screen after a few seconds but since this was race day, the sail race timer app could be used.
                Because I didn’t want the screen to go off during a start, I selected Performance mode for the activity. I noticed this also enables wrist HR so I scrolled down to the wrist HR setting and turned it off. Then I started the activity and noticed that the screen went off after a few seconds.
                Viewing the options during the activity learned that the battery mode switched back to Custom somehow. So I selected Performance mode and noticed that wrist HR was enabled again also. But this time I wasn’t able to turn it off mid-activity. The wrist HR option is missing at that moment and switching to Custom battery mode didn’t disable it also. I ended up measuring HR data the whole day because I couldn’t find a way to turn it off during the activity.

                To me it’s somewhat confusing if the wrist HR is controlled by both battery modes and separate switch in the options list.

                Another finding has to do with the sail race timer (5min). I pressed the lap button on the 5 min mark. It counts down to 0 and then shows some other values. All fine.
                (Side note: making the countdown time variable would be great. Now I only have an app for 5 or 10 min starts.)

                Today there were multiple starts in a row and that’s where I found out I was unable to reset the countdown timer for a second start. The workaround I found was to disable and enable the app and press the lap button on the 5 min mark again

                Also the battery drain problem with S+ apps was clearly visible. 21% in 3:30 moving time (around 5hrs of total time with breaks)
                Normally it is aroud -5% for 3-4hrs.

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                1 Reply Last reply Reply Quote 3
                • surfboomerangS surfboomerang referenced this topic on
                • A Offline
                  altcmd Silver Members
                  last edited by

                  Not sure if this is a bug. Went for a hike for nearly 2 hours. The activity log says I burned >900 kcal but the activity widget, despite counting the steps has the kcal wrong - it’s showing a number under 900. Not sure how this is possible where one metric counts the activity and the other either doesn’t or does a calculation different to the activity, which also makes no sense.

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    altcmd Silver Members
                    last edited by

                    Another bug that continues to plague is the sleep. I agree with DCR on why in todays world we still need to input a sleep window, but hey-ho. I have my sleep window set to 10pm to 7am. I had set the watch on the shelf around 20:30 and picked up again around 22:00. I had plenty of button presses as I set the alarm. However when I woke up the next morning, the watch measured sleep from 20:30. Not sure how that is possible when it isn’t even able to measure HR. Seems rather odd but I know this feature has been an issue for me for years.

                    1 Reply Last reply Reply Quote 0
                    • D Online
                      dulko79
                      last edited by

                      My Vertical has been struggling lately to detect the start of sleep. I have sleep tracking window set from 9.00 to 7.00. I usually go to bed between 10 and 11 and have alarm set up at 6.00. I had RHR set up as 7 day avg. min. HR + 10 beats as some suggested as a rule of thumb in the forum. Today, I changed RHR to 7 day avg. min. HR (I think it is according to SV instructions) and I will see if it makes any difference. Is there anything else I could do about sleep tracking or it depends on the person characteristics? Are there any improvements planned on sleep tracking? I remember my S5 and S9P tracked sleep duration quite well. Thank you all for any tips.

                      App: beta
                      Phone: Iphone
                      iOS

                      1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator
                        last edited by

                        Please, if you have bugs now that the hotfix is released, create a separate post. This topic has 516 (and counting) posts already, and it is impossible to follow.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 2
                        • runomaticR runomatic referenced this topic on
                        • S Offline
                          steiner @trailcafe
                          last edited by

                          Major Bug
                          When training in the map view, the watch completely crashes. Then there is an automatic restart. Crashed twice in the last 4 days supported (4 training sessions)!!!
                          Please fix the problem quickly

                          surfboomerangS Brad_OlwinB 2 Replies Last reply Reply Quote 0
                          • surfboomerangS Online
                            surfboomerang @steiner
                            last edited by surfboomerang

                            @steiner how is your sportmode configured? I use the map a lot and never had a crash. Also enabled any S+ app or guides?

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            1 Reply Last reply Reply Quote 1
                            • B bubuche referenced this topic on
                            • Brad_OlwinB Online
                              Brad_Olwin Moderator @steiner
                              last edited by

                              @steiner Next crash send logs to Suunto and record date and time logs sent. Then PM me with the above information and your Suunto app username. I will file a bug report.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              S 1 Reply Last reply Reply Quote 1
                              • S Offline
                                steiner @Brad_Olwin
                                last edited by

                                Here are the 3 fit files. Du you need something else?
                                95% i do not use the maps.

                                19.06
                                64a5595cf1dd6f55c1bea9f5.fit
                                04.07
                                64a410068494c46fa44255f3.fit
                                05.07
                                649000724c0b4b07d5ab21b6.fit

                                photo1688975981.jpeg photo1688975981 (1).jpeg

                                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                • Brad_OlwinB Online
                                  Brad_Olwin Moderator @steiner
                                  last edited by

                                  @steiner What we need are log files sent as soon as possible after a crash. Then PM me or @isazi or @freeheeler with your username for the Suunto app and the date and time that logs were sent to Suunto. The files may or may not help the developers.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  1 Reply Last reply Reply Quote 2
                                  • valdis830V Offline
                                    valdis830
                                    last edited by

                                    🧐 bug??
                                    img-2607.mp4

                                    stromdiddilyS 1 Reply Last reply Reply Quote 0
                                    • stromdiddilyS Offline
                                      stromdiddily Gold Members @valdis830
                                      last edited by

                                      @valdis830 said in Suunto Vertical: Bug Collection:

                                      🧐 bug??
                                      img-2607.mp4

                                      We’ll call it a not-so-subtle-friendly-reminder 😄

                                      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                      1 Reply Last reply Reply Quote 0
                                      • Ivan De RasisI Offline
                                        Ivan De Rasis
                                        last edited by

                                        Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                                        In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                                        Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                                        saluti Ivan

                                        Suunto 9 Baro
                                        Suunto Vertical

                                        zhang965Z isaziI 2 Replies Last reply Reply Quote 0
                                        • zhang965Z Offline
                                          zhang965 @Ivan De Rasis
                                          last edited by

                                          @Ivan-De-Rasis said in Suunto Vertical: Bug Collection:

                                          Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                                          In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                                          Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                                          saluti Ivan

                                          Really really sad to hear that.

                                          Winners Wear Winners

                                          1 Reply Last reply Reply Quote 0
                                          • isaziI Offline
                                            isazi Moderator @Ivan De Rasis
                                            last edited by

                                            @Ivan-De-Rasis l’orologio funziona normalmente se scegli la S+ app prima di cominciare?

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            Ivan De RasisI 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy