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Suunto Vertical: Bug Collection

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  • D Offline
    dulko79
    last edited by 2 Jul 2023, 12:39

    My Vertical has been struggling lately to detect the start of sleep. I have sleep tracking window set from 9.00 to 7.00. I usually go to bed between 10 and 11 and have alarm set up at 6.00. I had RHR set up as 7 day avg. min. HR + 10 beats as some suggested as a rule of thumb in the forum. Today, I changed RHR to 7 day avg. min. HR (I think it is according to SV instructions) and I will see if it makes any difference. Is there anything else I could do about sleep tracking or it depends on the person characteristics? Are there any improvements planned on sleep tracking? I remember my S5 and S9P tracked sleep duration quite well. Thank you all for any tips.

    App: beta
    Phone: Iphone
    iOS

    1 Reply Last reply Reply Quote 0
    • I Offline
      isazi Moderator
      last edited by 3 Jul 2023, 16:31

      Please, if you have bugs now that the hotfix is released, create a separate post. This topic has 516 (and counting) posts already, and it is impossible to follow.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 2
      • R runomatic referenced this topic on 5 Jul 2023, 12:03
      • S Offline
        steiner @trailcafe
        last edited by 5 Jul 2023, 15:26

        Major Bug
        When training in the map view, the watch completely crashes. Then there is an automatic restart. Crashed twice in the last 4 days supported (4 training sessions)!!!
        Please fix the problem quickly

        S B 2 Replies Last reply 8 Jul 2023, 03:54 Reply Quote 0
        • S Offline
          surfboomerang @steiner
          last edited by surfboomerang 7 Aug 2023, 03:55 8 Jul 2023, 03:54

          @steiner how is your sportmode configured? I use the map a lot and never had a crash. Also enabled any S+ app or guides?

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          1 Reply Last reply Reply Quote 1
          • B bubuche referenced this topic on 8 Jul 2023, 12:04
          • B Offline
            Brad_Olwin Moderator @steiner
            last edited by 9 Jul 2023, 11:48

            @steiner Next crash send logs to Suunto and record date and time logs sent. Then PM me with the above information and your Suunto app username. I will file a bug report.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            S 1 Reply Last reply 10 Jul 2023, 08:04 Reply Quote 1
            • S Offline
              steiner @Brad_Olwin
              last edited by 10 Jul 2023, 08:04

              Here are the 3 fit files. Du you need something else?
              95% i do not use the maps.

              19.06
              64a5595cf1dd6f55c1bea9f5.fit
              04.07
              64a410068494c46fa44255f3.fit
              05.07
              649000724c0b4b07d5ab21b6.fit

              photo1688975981.jpeg photo1688975981 (1).jpeg

              B 1 Reply Last reply 10 Jul 2023, 08:07 Reply Quote 0
              • B Offline
                Brad_Olwin Moderator @steiner
                last edited by 10 Jul 2023, 08:07

                @steiner What we need are log files sent as soon as possible after a crash. Then PM me or @isazi or @freeheeler with your username for the Suunto app and the date and time that logs were sent to Suunto. The files may or may not help the developers.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 2
                • V Offline
                  valdis830
                  last edited by 10 Jul 2023, 14:42

                  🧐 bug??
                  img-2607.mp4

                  S 1 Reply Last reply 10 Jul 2023, 18:33 Reply Quote 0
                  • S Offline
                    stromdiddily Gold Members @valdis830
                    last edited by 10 Jul 2023, 18:33

                    @valdis830 said in Suunto Vertical: Bug Collection:

                    🧐 bug??
                    img-2607.mp4

                    We’ll call it a not-so-subtle-friendly-reminder 😄

                    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      Ivan De Rasis
                      last edited by 11 Jul 2023, 06:39

                      Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                      In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                      Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                      saluti Ivan

                      Suunto 9 Baro
                      Suunto Vertical

                      Z I 2 Replies Last reply 11 Jul 2023, 08:35 Reply Quote 0
                      • Z Offline
                        zhang965 @Ivan De Rasis
                        last edited by 11 Jul 2023, 08:35

                        @Ivan-De-Rasis said in Suunto Vertical: Bug Collection:

                        Buondi, a distanza di un mese e mezzo dall’utilizzo del mio Sv ho riscontrato un problema, e non saprei esattamente se è un problema software oppure dell’hardware.
                        In pratica una volta avviata l’attività sportiva (ciclismo, Skyalp o corsa) ed inserisco un S+ ad esempio climb, dopo un po l’orologio interrompe l’attività sportiva e ritorna in modalità orologio.
                        Chiedo a qualcuno di Voi di poter effettuare questa prova e spero che lo staff Suunto possa evidenziare questo problema e risolverlo.
                        saluti Ivan

                        Really really sad to hear that.

                        Winners Wear Winners

                        1 Reply Last reply Reply Quote 0
                        • I Offline
                          isazi Moderator @Ivan De Rasis
                          last edited by 11 Jul 2023, 08:39

                          @Ivan-De-Rasis l’orologio funziona normalmente se scegli la S+ app prima di cominciare?

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          I 1 Reply Last reply 11 Jul 2023, 08:54 Reply Quote 0
                          • I Offline
                            Ivan De Rasis @isazi
                            last edited by 11 Jul 2023, 08:54

                            @isazi Si funziona in modo impeccabile, grazie

                            Suunto 9 Baro
                            Suunto Vertical

                            I I 2 Replies Last reply 11 Jul 2023, 08:58 Reply Quote 0
                            • I Offline
                              isazi Moderator @Ivan De Rasis
                              last edited by 11 Jul 2023, 08:58

                              @Ivan-De-Rasis e se invece attivi una app durante l’attività l’orologio si riavvia da solo?

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 0
                              • I Offline
                                Ivan De Rasis @Ivan De Rasis
                                last edited by 11 Jul 2023, 09:00

                                @Ivan-De-Rasis no, se in fase della scelta modalità sport attivo un S+ e poi premo start, l’orologio funziona bene

                                Suunto 9 Baro
                                Suunto Vertical

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                                • E Online
                                  Egika Platinum Member
                                  last edited by 11 Jul 2023, 09:02

                                  hm - sorry - don’t understand - what is this about?

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  I Z 2 Replies Last reply 11 Jul 2023, 09:04 Reply Quote 0
                                  • I Offline
                                    Ivan De Rasis @Egika
                                    last edited by 11 Jul 2023, 09:04

                                    @Egika se durante lo svolgimento di un attività sportiva, ho intenzione di aggiungere un S+ ( che sia climb o weather o qualunque altra S+) l’orologio dopo qualche minuto si resetta e ritorna automaticamente in modalità orologio. Spero di essermi espresso bene.

                                    Suunto 9 Baro
                                    Suunto Vertical

                                    I 1 Reply Last reply 11 Jul 2023, 09:22 Reply Quote 0
                                    • Z Offline
                                      zhang965 @Egika
                                      last edited by 11 Jul 2023, 09:08

                                      @Egika said in Suunto Vertical: Bug Collection:

                                      hm - sorry - don’t understand - what is this about?

                                      He said, if he add the s app during an activity, then it will break the activity.
                                      But it works if he added it before starting activity, it’s ok.

                                      Winners Wear Winners

                                      1 Reply Last reply Reply Quote 1
                                      • I Offline
                                        isazi Moderator @Ivan De Rasis
                                        last edited by 11 Jul 2023, 09:22

                                        @Ivan-De-Rasis ti succede sempre o solo a volte?

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        I 1 Reply Last reply 11 Jul 2023, 09:28 Reply Quote 0
                                        • I Offline
                                          Ivan De Rasis @isazi
                                          last edited by 11 Jul 2023, 09:28

                                          @isazi purtroppo sempre

                                          Suunto 9 Baro
                                          Suunto Vertical

                                          I I 2 Replies Last reply 11 Jul 2023, 09:54 Reply Quote 0
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