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No-Map-Problem

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  • D Offline
    Dimitrios Kanellopoulos Community Manager @zhang965
    last edited by 18 May 2023, 17:47

    @zhang965 also please logs and pm me your sa account username

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    Z 2 Replies Last reply 18 May 2023, 18:27 Reply Quote 0
    • Z Offline
      zhang965 @Dimitrios Kanellopoulos
      last edited by 18 May 2023, 18:27

      @Dimitrios-Kanellopoulos said in No-Map-Problem:

      @zhang965 also please logs and pm me your sa account username

      Logs sent my account is VFFCL

      Winners Wear Winners

      D 1 Reply Last reply 18 May 2023, 18:28 Reply Quote 1
      • D Offline
        Dimitrios Kanellopoulos Community Manager @zhang965
        last edited by 18 May 2023, 18:28

        @zhang965 merci

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        1 Reply Last reply Reply Quote 0
        • Z Offline
          zhang965 @Dimitrios Kanellopoulos
          last edited by zhang965 18 May 2023, 18:29

          @Dimitrios-Kanellopoulos said in No-Map-Problem:

          @zhang965 also please logs and pm me your sa account username

          And I saw another issue about the route…

          The route became alive, it’s became a triangle and move to different direction

          Screenshot_2023-05-18-20-28-14-71_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-09-07_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-04-93_965bbf4d18d205f782c6b8409c5773a4.jpg

          Winners Wear Winners

          1 Reply Last reply Reply Quote 0
          • S Offline
            surfboomerang @zhang965
            last edited by 18 May 2023, 19:03

            @zhang965 yes, looks like the same issue. Does the missing piece appear if you zoom out to 500m?

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            1 Reply Last reply Reply Quote 0
            • S Offline
              seanvk @Guest
              last edited by 18 May 2023, 20:36

              @twekkel I agree. Today, went on a 2 hour hike , we grabbed some lunch and wanted to explore the map on my watch. But the screen stayed black (just like this morning after installing it) because I didn’t have a fix inside. This is poor user experience. It could easily use last known location and still search in the background while letting me pan around on the pretty map.

              Suunto Race Titanium
              Suunto Vertical Titanium
              Suunto 9 Peak Pro Forest Green
              Suunto 9 Peak Moss Gray

              B 1 Reply Last reply 18 May 2023, 20:38 Reply Quote 1
              • B Offline
                Brad_Olwin Moderator @seanvk
                last edited by 18 May 2023, 20:38

                @seanvk The last location is not a good idea IMHO, I often run 20k to 50k from home and that would be a problem for me. I can imagine many other scenarios as well. I personally have not had any map issues in over a month in 3 different US states. I think at this time the map issues are infrequent based on the information I have.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                S 1 Reply Last reply 18 May 2023, 22:09 Reply Quote 1
                • S Offline
                  seanvk @Brad_Olwin
                  last edited by 18 May 2023, 22:09

                  @Brad_Olwin Understand. I’m just used to that from other devices. It’s a bit surprising for me. I’ll agree that last known location can rapidly lose relevancy over time and distance.

                  Suunto Race Titanium
                  Suunto Vertical Titanium
                  Suunto 9 Peak Pro Forest Green
                  Suunto 9 Peak Moss Gray

                  B 1 Reply Last reply 19 May 2023, 02:32 Reply Quote 0
                  • B Offline
                    Brad_Olwin Moderator @seanvk
                    last edited by 19 May 2023, 02:32

                    @seanvk The map problem I hope is very limited. Suunto will get this taken care of quickly.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 1
                    • M Offline
                      Mff73
                      last edited by 19 May 2023, 07:27

                      At first, I hadn’t any map issue. First activity OK. And during a test, bam no map despite a GPS fix. Soft reset make it back.

                      About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                      Last point, navigating to a POI doesn’t show any direction on the map screen?? Need to switch from MAP to compass view. While just a little blue arrow on the map would be good.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      S 1 Reply Last reply 19 May 2023, 07:29 Reply Quote 8
                      • S Offline
                        surfboomerang @Mff73
                        last edited by 19 May 2023, 07:29

                        @Mff73 said in No-Map-Problem:

                        About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                        +1

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        M 1 Reply Last reply 19 May 2023, 07:36 Reply Quote 1
                        • M Offline
                          Mff73 @surfboomerang
                          last edited by 19 May 2023, 07:36

                          @surfboomerang
                          Idea can be extended to routes as well : select a route, no GPS fix or far from this route, then being able to explore the map around that route 😊.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          R 1 Reply Last reply 19 May 2023, 07:51 Reply Quote 4
                          • R Offline
                            renton82 Platinum Member @Mff73
                            last edited by 19 May 2023, 07:51

                            @Mff73 Yes, it would be great! I’m a bit disappointed that i can’t see the map without a GPS fix.

                            M 1 Reply Last reply 19 May 2023, 12:45 Reply Quote 3
                            • I Offline
                              isazi Moderator
                              last edited by 19 May 2023, 09:21

                              To see the map without GPS you already have your phone, why would I want to see the map randomly on such a small screen? Map’s for navigation on the watch, not to play.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              R ? L M E 6 Replies Last reply 19 May 2023, 09:22 Reply Quote 2
                              • R Offline
                                renton82 Platinum Member @isazi
                                last edited by 19 May 2023, 09:22

                                @isazi Points of view…

                                1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @isazi
                                  last edited by 19 May 2023, 09:42

                                  @isazi for using your watch, you always need to bring your phone too?

                                  Browsing quickly on the map to see what is still ahead of you makes perfect sense to me (while indoors warming up, without GPS fix).

                                  1 Reply Last reply Reply Quote 6
                                  • L Offline
                                    Likarnik Bronze Member @isazi
                                    last edited by 19 May 2023, 09:46

                                    @isazi maybe to check if map works for routes on different location (on vacation 1000km away)?

                                    S 1 Reply Last reply 19 May 2023, 13:12 Reply Quote 9
                                    • M Offline
                                      Mff73 @isazi
                                      last edited by 19 May 2023, 11:22

                                      @isazi
                                      Adventure first. Now maps are there, why limit their usage just to the initial use case. Vertical has map, and potentially enormous battery duration : imagine your phone dying or running out of battery…
                                      It is not just playing on our couch (yes, today it is), or checking that map download is correct in another area where you won’t have Internet and charger to redownload it, etc…
                                      So, feature request, just that 😊

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 7
                                      • M Offline
                                        mikekoski490 Bronze Member @renton82
                                        last edited by mikekoski490 19 May 2023, 12:45

                                        @renton82 Agree. Would be nice to preview a map on the watch without gps. I don’t always bring a phone and trying hard to disconnect more often.

                                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                        Current: Suunto Race Ti

                                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                        Suunto App running on Google Pixel 8/Android 14

                                        1 Reply Last reply Reply Quote 3
                                        • S Offline
                                          surfboomerang @Likarnik
                                          last edited by 19 May 2023, 13:12

                                          @Likarnik Not only 1000km away. I noticed a map glitch on a route 50km from my home. Only way I noticed it was by following the route and be surprised by it.
                                          Even if I had checked it at the location and noticed it right before the start of the route, re-downloading it wasn’t possible because I don’t have a charger with me.

                                          Checking it upfront from home would be great.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          1 Reply Last reply Reply Quote 2
                                          • I isazi referenced this topic on 20 May 2023, 07:16
                                          • M MiniForklift referenced this topic on 20 May 2023, 07:27
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