@leejohnmann said: Any suggestions on how to get it back on? To eliminate the possibility of bad contact, you could connect it “directly” if you are handy with wires. Below picture was posted as a joke in another thread, but in this case it would ensure connectivity. You could also monitor power consumption with USB power meter, if you have one, to see what’s going on, if anything. [image: 1783377395800-pxl_20260501_181051337.jpg] In any case, if the battery fails to accept charging current, the cell voltage might be below threshold level and only service center could reset it. Battery replacement might be the last resort option, if all else fails.

@enneo I’m having the same problem. 30+% error compared to Strava gps route when hiking. I hope it is a firmware problem, because I tried to clean the barometer with no luck. But apparently we are not the only one having this issue at the moment. https://forum.suunto.com/topic/13537/wrong-elevation-gain/11

@Steven-Limmer Charge until full and then do a Soft Reset. For me this solves this. Needs to be done after each charging … I hope it’s fixed in the next FW update

@johann.fuehrer this was the issue! I hadn’t updated the firmware on my pedals in agrs. Thank you

@Ze-Stuart happens to me, too

I have the same problem with the values of the alti meter. Really extremely overestimatied vales. I tried already sevytimes the cleaning procedure but it doesn’t help. Really disappointing.

@galerna done ! Check out the store

@dr_free Hello My Suunto Race is stuck in “Service Mode”. I have tried all the possible solutions I can find above and elsewhere. I am currently in Lake Como in Italy. Where can I take the watch to be fixed? Thanks Rem333

@Rasser Hello, I use the drill mode personnaly. I count the number of turns and when I put in pause, I add the distance. Like that I know each distance between each pause.

It happened to me today on a V2 (latest firmware). Alarm went off on time, I looked at my watch. Wrist gesture seems to have dismissed it+allowed the morning report to appear without any touch to the screen.

The models of garmin that are testen in a scientific way (not by some sport gadget blogger) shows that hrv isn’t that accurate on those models. (See https://the5krunner.com/2026/05/05/forerunner-265-hrv-study/ , links to sources on that page) I have no reason to believe other models or other brands are more accurate.

@elbee hm, at least in my Vertical 2, the battery mode is not remembered. I set it to Endurance for an activity, but the next time I start this same sport mode, it starts over with Performance. @george-katsanos: Are your walks and runs so long, that the 50/60h of recording time in performance mode are not enough?

@olaf-gottschalk has gone silent , update us if the work around helped you?

@claudio_101 The inaccuracy and inconsistency of the built-in heart rate sensor in the Race has been discussed here before. Suunto must be aware of this since they added a second sensor to the Race S, and people who reviewed both the original Race and the Race S said the S performs significantly better. Is that worth buying another watch? Not for me - even though I’m disappointed with the Race built-in heart rate sensor, I like the watch in every other way and consider it worth keeping. If I want accurate heart rate I wear a chest strap. But that’s a personal decision.

@ManuTrailEdge From what I have read in the Spanish Forum, they have all the info they need, so no need for new reports.

"if you don’t end your activity… " Yes but I did end it and was in trouble. All your answers make no sense and don’t address the point: Who is the genius in Suunto who decided you need to download tracks to a phone and then upload them back in order to be able to follow them on the watch? The data is already in the watch, let me use it, please! And besides, the battery of my watch outlasts the one of my phone, so the situation was not unexpectable (some of you who answered would probably come up with this great solution: make the battery of the watch last less

@Sir_Leberkas Race 2 works a bit slower after update. Noticable but still fast. I can imagine on Race 1 would be frustrating.