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BUG: Run prediction and lactate threshold missing

Scheduled Pinned Locked Moved Suunto Race
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  • G Offline
    gilou
    last edited by 28 Mar 2024, 07:25

    still no estimate or lactic threshold despite the update and several activities. Another silly question: is it compulsory to enter the feeling? something that wasn’t activated until now.

    1 Reply Last reply Reply Quote 0
    • P Offline
      pavel.samokha
      last edited by pavel.samokha 28 Mar 2024, 08:46

      if you don’t get estimates a couple tips I have you can try:

      • Be sure your runs have at least 10 min of running in HR Zone 2 or above and good GNSS(GPS) track (normally it is, but just in case).
        • We have a nice “HR Zones Duration” S+ app to measure time in HR zones
      • Do 3 runs meeting criteria above
      • If you did mentioned above and it didn’t work and you use heartrate belt - try with wrist heart rate

      If you still don’t get estimates - send logs and let us know. Many issues with estimates were fixed but it could be more which affects some people

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      S G 2 Replies Last reply 29 Mar 2024, 10:20 Reply Quote 5
      • S Offline
        Sebastian Wagner 0 @pavel.samokha
        last edited by 29 Mar 2024, 10:20

        @pavel-samokha

        Thx for the Infos.
        Did the 3 Runs with more then 10min Zone 2 , still no values.
        Do the 10min or more Zone 2 have to be 10 min continious Zone 2 in a run or total in the run? And do i have to run the 3 Runs on consecutive days?

        And why should it make a differente between optical hr from Watch and hr belt for getting values? And then the Values Maybe wrong because of Bad readings from the optical hr in cold weather.

        And i am a Little Bit confused, because the Suunto Support Told ne in january that i have to run Zone 3 for 10min plus in 3 Runs.

        Which Logs should i send ?

        t3c / ambit / spartan sport /spartan titanium ultra / race

        P 1 Reply Last reply 29 Mar 2024, 13:58 Reply Quote 1
        • P Offline
          pavel.samokha @Sebastian Wagner 0
          last edited by 29 Mar 2024, 13:58

          @Sebastian-Wagner-0 https://www.suunto.com/Support/faq-articles/suunto-app/how-to-send-diagnostic-logs-on-suunto-app-for-ios/ (on Android open Profile -> Settins -> Scroll to bottom)

          Opinions expressed are solely my own and do not express the views or opinions of my employer

          S 1 Reply Last reply 30 Mar 2024, 05:52 Reply Quote 0
          • S Offline
            Sebastian Wagner 0 @pavel.samokha
            last edited by 30 Mar 2024, 05:52

            @pavel-samokha

            Watch is connected, but i can Not find the Option to send Logs.

            IMG_1040.png

            t3c / ambit / spartan sport /spartan titanium ultra / race

            F 1 Reply Last reply 30 Mar 2024, 06:24 Reply Quote 0
            • F Offline
              freeheeler @Sebastian Wagner 0
              last edited by 30 Mar 2024, 06:24

              @Sebastian-Wagner-0
              settings -> about app
              the logs function has been moved to keep us agile and dynamic 😉

              living sideways

              S 1 Reply Last reply 30 Mar 2024, 09:31 Reply Quote 0
              • S Offline
                Sebastian Wagner 0 @freeheeler
                last edited by 30 Mar 2024, 09:31

                @freeheeler
                Thx 👍

                I Hope Suunto can See something in my data, why i can Not get Running estimate and Lactate threshold values.

                t3c / ambit / spartan sport /spartan titanium ultra / race

                L 1 Reply Last reply 30 Mar 2024, 16:45 Reply Quote 2
                • L Offline
                  landlord4714 @Sebastian Wagner 0
                  last edited by 30 Mar 2024, 16:45

                  Sent logs as well for troubleshooting.

                  1 Reply Last reply Reply Quote 0
                  • C Offline
                    Christoph_W
                    last edited by 1 Apr 2024, 08:46

                    For me no run prediction and lactate threshold available even after the last update.

                    I tried several things (run with/without Stryd, use own and basic running profile, run between 45min and 3 hours in different zones, do all runs with hr chest strap H10, make a fully reset of watch).

                    On my Suunto race it did not work since the buying.

                    E 1 Reply Last reply 1 Apr 2024, 17:25 Reply Quote 2
                    • E Offline
                      efbill @Christoph_W
                      last edited by 1 Apr 2024, 17:25

                      @Christoph_W said in BUG: Run prediction and lactate threshold missing:

                      For me no run prediction and lactate threshold available even after the last update.

                      I tried several things (run with/without Stryd, use own and basic running profile, run between 45min and 3 hours in different zones, do all runs with hr chest strap H10, make a fully reset of watch).

                      On my Suunto race it did not work since the buying.

                      Unfortunately the same thing happens to me. I also tried everything I read on the forum but nothing helped.

                      1 Reply Last reply Reply Quote 0
                      • Y Offline
                        yohan
                        last edited by 2 Apr 2024, 06:47

                        It seems it’s only working with Watch Heartrate Sensor, I’ll try before the end of this month, but I got a marathon next sunday, so I’ll keep my Verity Sense until I cross this finish line.

                        M 1 Reply Last reply 2 Apr 2024, 08:52 Reply Quote 1
                        • M Offline
                          Marius Jacobsen Eggerud Silver Members @yohan
                          last edited by 2 Apr 2024, 08:52

                          @yohan I hope it is not designed that way. The WHR is not accurate enought to give realiable figures.

                          Suunto Ambit 3
                          Suunto Spartan Ultra
                          Suunto Race Ti

                          C 1 Reply Last reply 2 Apr 2024, 12:19 Reply Quote 0
                          • G Offline
                            gilou @pavel.samokha
                            last edited by gilou 4 Feb 2024, 10:02 2 Apr 2024, 09:59

                            @pavel-samokha est-il conseillé de lancer l’application S+ “HR Zones Duration” pour lancer le calcul de seuil lactique ou est ce obligatoire? j’ai fait largement plus de 3 activités depuis la mise a jour mais effectivement sans ce complément S+

                            P 1 Reply Last reply 2 Apr 2024, 13:44 Reply Quote 0
                            • C Offline
                              cosme.costa @Marius Jacobsen Eggerud
                              last edited by cosme.costa 4 Feb 2024, 13:10 2 Apr 2024, 12:19

                              @Marius-Jacobsen-Eggerud said in BUG: Run prediction and lactate threshold missing:

                              @yohan I hope it is not designed that way. The WHR is not accurate enought to give realiable figures.

                              From what I have read in the Spanish Forum, the SR needs to be this way because the algorithm used is from a external company and once you have the first values then you can use the externar HR monitor to keep them. Its said that with next update you will be able to get the values with an external monitor.

                              SV uses Suunto’s algorithm and gives the values with external monitors.

                              W 1 Reply Last reply 2 Apr 2024, 20:59 Reply Quote 1
                              • P Offline
                                pavel.samokha @gilou
                                last edited by 2 Apr 2024, 13:44

                                @gilou said in BUG: Run prediction and lactate threshold missing:

                                est-il conseillé de lancer l’application S+ “HR Zones Duration” pour lancer le calcul de seuil lactique ou est ce obligatoire? j’ai fait largement plus de 3 activités depuis la mise a jour mais effectivement sans ce complément S+

                                S+ app is not required

                                Opinions expressed are solely my own and do not express the views or opinions of my employer

                                G 1 Reply Last reply 4 Apr 2024, 06:46 Reply Quote 0
                                • W Offline
                                  wmichi @cosme.costa
                                  last edited by 2 Apr 2024, 20:59

                                  @cosme-costa Thanks for this info! Wow, that’s bad. There are quite a few people who have problems with accurate WHR. For me it’s unusable during exercise (I am simply not compatible with this technology), so that this algorithm would be a random number generator. I hope Suunto can fix this soon.

                                  There should really be an information about this on the website: “You only get LTHR and race prediction times if WHR is used”. In my country there is something called consumer rights. As far as I know, if a product doesn’t work as advertised, consumers can request their money back (Suunto had already months to fix this), even after months of use. So maybe it would be a good idea to add this info for legal reasons?

                                  M ? 2 Replies Last reply 2 Apr 2024, 21:06 Reply Quote 0
                                  • M Offline
                                    MiniForklift Platinum Member @wmichi
                                    last edited by MiniForklift 4 Feb 2024, 21:08 2 Apr 2024, 21:06

                                    Sorry, tried to delete my post as it’s not relevant but I don’t have permission to do so. As you were…

                                    SV Titanium Solar Forest

                                    1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @wmichi
                                      last edited by 3 Apr 2024, 06:23

                                      @wmichi With all due respect, but if this is true it is quite puzzling that no one here has said it!

                                      1 Reply Last reply Reply Quote 1
                                      • P Offline
                                        pavel.samokha
                                        last edited by 3 Apr 2024, 07:54

                                        The issue with race predictions don’t work for those who are using heart rate belts should be fixed in the next major firmware release, sorry for inconvenience

                                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                                        M 1 Reply Last reply 3 Apr 2024, 19:48 Reply Quote 7
                                        • M Offline
                                          MiniForklift Platinum Member @pavel.samokha
                                          last edited by 3 Apr 2024, 19:48

                                          @pavel-samokha said in BUG: Run prediction and lactate threshold missing:

                                          The issue with race predictions don’t work for those who are using heart rate belts should be fixed in the next major firmware release, sorry for inconvenience

                                          I know you’re referring to the Race and I have the Vertical, but FWIW I can see the race predictions on my watch and I don’t use HR of any sort

                                          SV Titanium Solar Forest

                                          P 1 Reply Last reply 3 Apr 2024, 20:32 Reply Quote 0
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