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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
    28 Posts 12 Posters 565 Views 13 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      Are you using some suunto plus ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
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      P Łukasz SŁ 2 Replies Last reply Reply Quote 0
      • P Offline
        piotr.bdz @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos yes, in the case of my bugged activity I had “Hr zones duration” and also a gpx itinerary loaded.

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        • flo7zF Offline
          flo7z Silver Members @Dimitrios Kanellopoulos
          last edited by flo7z

          @Dimitrios-Kanellopoulos
          By me , it just does not load and I get an error message in the app.
          I’m on iOS (SA 2.46.3) and I have tested to revert back to FW ( so tested with 2.43.12 and 2.40.4) on my S9PP and this does not load at all.
          And I am using some Suunto Plus.
          I created a new sport mode based on running and it loads just fine, even by using some Suunto Plus.

          Florian Z.
          Suunto 9 Peak Pro
          Suunto Wings
          Suunto D4
          Suunto Ambit 3 Peak

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          • Łukasz SŁ Offline
            Łukasz S @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos said in Sync issue - error loading data - sync not fully completed:

            Are you using some suunto plus ?

            I always use a HR zones duration and sometimes weather

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            • DRezvoffD Offline
              DRezvoff @DRezvoff
              last edited by

              what is the FIT file and where can I find it? and where should I upload it?
              The training was also not visible in the web version of Sports Tracker.
              Yesterday’s training session was unloaded, the previous 3 were not…

              Suunto 9 Peak Pro Titanium
              Suunto Spartan Sport WHR
              Sony Xperia 1, Android 10.

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              • DRezvoffD Offline
                DRezvoff @isazi
                last edited by

                @isazi what is the FIT file and where can I find it? and where should I upload it?
                The training was also not visible in the web version of Sports Tracker.
                Yesterday’s training session was unloaded, the previous 3 were not…

                Suunto 9 Peak Pro Titanium
                Suunto Spartan Sport WHR
                Sony Xperia 1, Android 10.

                1 Reply Last reply Reply Quote 0
                • DRezvoffD Offline
                  DRezvoff @isazi
                  last edited by

                  @isazi In the Suunto App, the previous 3 workouts, when you click on the card, writes a data error…

                  Suunto 9 Peak Pro Titanium
                  Suunto Spartan Sport WHR
                  Sony Xperia 1, Android 10.

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                  • flo7zF Offline
                    flo7z Silver Members
                    last edited by flo7z

                    In my case it seems to be linked to the use of a Suunto app, but only with the basic running mode

                    Florian Z.
                    Suunto 9 Peak Pro
                    Suunto Wings
                    Suunto D4
                    Suunto Ambit 3 Peak

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                    • S.PichiS Offline
                      S.Pichi
                      last edited by

                      I have the same problem , cannot sync my workout from my watch (9PP) with SA.

                      1 Reply Last reply Reply Quote 0
                      • Atilla AltymyshevA Offline
                        Atilla Altymyshev
                        last edited by

                        Suunto 9PP - Latest firmware, Android 15, App ver 5.3.7 - the same problem as a topic starter. Error loading data. Seems like it got corrupted when it uploaded from the watches to the Application on the smartphone, then the application trying to upload it on the server without any success.
                        Can you please do something?

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          marcomonari @Atilla Altymyshev
                          last edited by

                          @Atilla-Altymyshev
                          Good evening,

                          I’m using a 9 Peak Pro (s.n. 224810000471), and after the software update to version 2.43.12, my watch isn’t fully syncing. I’m running iOS 18.5 and the app software is 2.46.3.

                          I’ve tried re-pairing via Bluetooth, restarting both the watch and my smartphone, and even reinstalling the app, but nothing has helped.

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