I’ve done further investigation and can confirm that the issue is because of footpod connection. I’ve done several tests with my sv2 und the race2 of my wife. What I’ve done: 1.Hard reset 2. run in basic mode and standard mode > vertical Oszillation and ground contact time are visible 3. connect a footpod (in this case npe Runn) 4. treadmill activity > no metrics recorded 5. disconnect footpod (general disabling for outdoor and treadmill runs) 6. start basic and customized outdoor/treadmill runs > no metrics are recorded 7. soft reset / new app pairing 8. issue persists 9. started with 1. again without footpod > works fine. After that: same procedure from 2.-8. So for my testing it’s definitely about the footpod which seem to entirely block the metrics.

@sartoric ok. Yes the weekly was the one I was thinking about. It’s kinda sad it doesn’t work since the launch of the vertical 1, was it in may 2023?

@tailwind_mrs Поддерживаю , надо сделать нормальное отображение экрана в режиме затухания , что бы были видны все данные , а просто отображение времени смотрится ужасно

@Александр-Галюк Установил v2raytun в самой программе впн, нужно переключить режим с прокси на тоннель, включить мобильный хот-пот, в настройках сети появится Новое подключение v2 ray, там нужно дать доступ другим пользователем подключать и ниже указать название сети именно с мобильного хот-спота

@franky23 You should have sent it for battery replacement at the beginning while under warranty. There certainly are faulty batteries with much smaller capacity than designed out there, or it could also be another hardware problem causing excessive power consumption.

I’ve edited the title & replying to myself in the hope that it may help someone else in the future. I managed to return the new belt (got to love Amazon) & bought a complete new set from Suunto in the sale, was only a few quid more than just the belt. Results have been faultless ever since with or without a hydration vest so if anyone starts getting spurious HR results I’d suggest replacing both the sensor & the belt at the same time (especially if it’s still in the sale). PS, the old belt was showing signs of degrading but the old sensor appeared to be in perfect condition both inside & out.

@Adam.B Second post in the search would have lead you to same discussion https://forum.suunto.com/search?in=titles&term=Steps&matchWords=all&by=&categories=&searchChildren=false&hasTags=&replies=&repliesFilter=atleast&timeFilter=newer&timeRange=&sortBy=topic.lastposttime&sortDirection=desc&showAs=posts

@schwarztrader said in Interval training. Next interval notification.: Suunto Support then informed me that I should send my watch into their repair center. After 2+ months of it being in their repair center they informed me that, “We have carefully inspected your product based on the reported faults and performed all the necessary tests. Unfortunately, the damage is beyond economical repair.” What? And you actually sent it in? That is crazy. Is this the Race 2 or what watch? And lastly, which service center is this?

Thats another thing

At the top of the screen is a “back arrow” button, kind of like “return”. This is “reply to the thread” button. Or you can use “reply” at the bottom of the post

@mauog Yes, I have experienced this issue - Suunto Support has informed me that this is a “Known Issue” and will resolve in the future. I was asked to send my watch into their repair facility but after 2+ months they finally stated, “Dear customer, We have carefully inspected your product based on the reported faults and performed all the necessary tests. Unfortunately, the damage is beyond economical repair.” Of course I’m completely frustrated with their lack of support and blatant lies as I responded with, "I’m confused by your statement that the product is “beyond economical repair.” Your support staff has already informed me that the issue I reported is a known firmware issue that is expected to be addressed in a future firmware update. That directly contradicts your assessment that the device is damaged beyond repair. To be clear, there is no physical damage to the unit. The problem is that the firmware is not functioning as designed." I guess we will see what Suunto Support has to say - then again, it will take a least a week or two before they will respond as usual.

I wrote the following concerning this issue on another thread earlier today. I should stress that at times, particularly at night when snowing or otherwise with poor visibility, I was totally dependent on watch navigation to keep me on the Pennine Way trail itself: Re software 2.50.26: During last week’s Spine Challenger North I found that, after maybe a day of continuous tracking, when I had the navigation screen showing the backlight would turn on, often at high intensity, if I apparently raised my wrist - but I had disabled this function under General Settings and confirmed this post-event. Wrist raises occurred often because of the terrain so the backlight kept turning on. This caused me great concern because of the obvious effect on battery life and the need for good navigation at night up on the mountains in bad weather.

Agreed as well, is this something that we could see as a feature request in a future update? When launching a new acitivity there is already a menu for “exercise options” where you can change acitivity only display, battery mode, intensity, … Could we get an option in that menu to activate/deactivate the haptics? That way we could keep the global options as off on vibration but activate it only for specific activities (interval runs, for example vs a long run when we wouldn’t need it). Thanks for the great work and improvements already made to Suunto!

Why I can’t see both of new watchfaces in my Suunto App. Is it not for Ocean ?

@aiv4r Where I live I have to often ski uphill a little bit even with the lifts, because the plateau is often not perfectly flat. That wouldn’t make my workout neither XC, nor backcountry though. Granted, the watch could probably allow to make a custom sport mode where the elevation is always set to 0 automatically. It’s the same as skiing on the lake. It’s absolutely flat, yet the watch calculates elevation gain due to the fact that it’s hard to detect the actual elevation both with GPS and barometer.

@louispar if they say so…

@gkaempfer said in Steps x Avg step length < Distance???: Quite consistently I think that the number of steps reported for a run is way too low. Yesterday I did a 30km run. In the app the report counts: Distance: 30.13 km Steps: 21800 Avg. step length: 127 cm But… 21800 * 127 = 27.69 km So where did almost 10% of my run go? Did I actually make more steps? Longer steps? A normal rounding error? Did I fly 10% of the distance? Can someone please explain this? According to my last activity data, Race 2: Distance: 9.02 km. Steps: 8736 Avg.step length: 101 cm 8736 * 101 = 8.823 km Same activity, Race S: Distance: 9.08 km. Steps: 8743 Avg.step length: 103cm 8743 * 103 = 9.005 km. WOW. Maybe this is also related to my “Race 2” cutting distances isssue.

@aqua86 Same for me with my Ocean: legs, swimming with one arm…