• 3 Votes
    18 Posts
    478 Views
    C
    @sky-runner I had the same problem with the calculation of positive and negative elevation gain. I sent my Suunto Race to the Suunto repair center to have the barometric sensor checked, and they replaced it because it was faulty. Since the repair, the calculation of positive and negative elevation gain is excellent, with very small differences compared to Strava, for example. The problem likely stems from the barometric sensor and the altitude measurement when you’re at home. If the value isn’t stable, the sensor needs to be replaced.
  • 0 Votes
    3 Posts
    146 Views
    P
    New branch of software is a bad idea. Same problem as with firmware - less frequent updates due to complexity. I see no issues using Ocean both for diving and other activities and all logged in a single app. Besides, lots of features like maps, notifications are universal to activities so having two separate apps would be worse than frequently updated one.
  • Suunto Run : Cycling power meter

    Suunto Run
    6
    1
    0 Votes
    6 Posts
    223 Views
    ADidierA
    @herlas Do you know if the cadence and speed sensors can be connected?
  • Happy Birthday Suunto (90years)

    Watches
    82
    -5 Votes
    82 Posts
    2k Views
    Doron GD
    @Steven-Hambleton oh yes
  • Dodgy sleep tracking

    Suunto Race S
    1
    0 Votes
    1 Posts
    29 Views
    No one has replied
  • Smart heart belt disfunction

    Accessories and other products
    8
    0 Votes
    8 Posts
    307 Views
    P
    @Mff73 I just tested it with a new battery, no improvement on the Race S side. I tried connecting the heart rate monitor to the “Elite HRV” Android app, same result : the frequency is detected for a few seconds and then the app loses the signal with the heart rate monitor.
  • Suunto 2.50.28 hot-fix Q4

    Pinned Watches
    59
    9 Votes
    59 Posts
    5k Views
    G
    @Mads-Hintz-Madsen Hi, yes i’ve tried all of the practical suggestions to help ‘regain’ the battery how it was. Nothin has worked unfortunately. This is the first time i’ve had an issue with a suunto watch, previously had a suunto trainer, and then suunto 9 Baro. I’m awaiting to hear back from suunto to see if they can fix the watch, as you say you don’t want to just put it in the bin!
  • 0 Votes
    4 Posts
    91 Views
    S
    ah okay, thanks for the replies. That is unfortunate. It happened twice already that I didn’t manually switch to the other device (i switch between the two every day so they can properly dry before I use them again) and I only got pulse based heart rate without zonesense for the activity.
  • Suunto 9 Baro poor battery performance

    Suunto 9
    4
    0 Votes
    4 Posts
    165 Views
    H
    @Sergei-Ladeishchikov Thanks for your comments. In the meantime I sent the watch to the Suunto Service Center, as it was still under warranty. Three days later I got the replacement - that was fast and a great service!
  • Suunto Routeplanner

    Moved Suunto app and other software services
    25
    1
    7 Votes
    25 Posts
    1k Views
    kemetterK
    The turn-by-turn guidance is not a standard in GPX files and Suunto uses a specific way of storing “turn-by-turn guidance waypoints” into the file. Other route planners may use a different way to store them. Thus it’s working between Routeplanner and Suunto app as they are using same way to mark them, but third party GPX files use different syntax or none. Recreating tbt into a GPX file that does not have it is not trivial as it requires rerouting the complete route. It can be done, but getting good quality tbt is really challenging.
  • Verical 1 disconnects from the HR belt in cold weather

    Suunto Vertical
    1
    0 Votes
    1 Posts
    62 Views
    No one has replied
  • Custom Maps in Nautic

    Nautic
    1
    0 Votes
    1 Posts
    52 Views
    No one has replied
  • Suunto Run not showing up on iPhone/Mac

    Suunto Run
    4
    1
    0 Votes
    4 Posts
    300 Views
    A
    @dimachad Tried a new Suunto Run and this actually works, thanks!
  • Race 2 Photos :)

    Suunto Race 2
    35
    0 Votes
    35 Posts
    3k Views
    Doron GD
    Upps wrong Picture sorry
  • Recovery watch & App

    Suunto Race 2
    15
    1 Votes
    15 Posts
    1k Views
    freeheelerF
    @EzioAuditore yes the sync direction could be a reason and also using multiple watches. I have reported something about this topic already
  • Morning report keeps disappearing

    Suunto Race 2
    3
    0 Votes
    3 Posts
    76 Views
    SvenningS
    Morning report appears reliably, but I can’t find the setting to disable it.;o) Btw I am getting error 503 quite often. The same here. Cheers
  • New Suunto Nautic firmware 2.49.28 (23rd January 2026)

    Pinned Nautic
    9
    0 Votes
    9 Posts
    543 Views
    H
    @Hugues78fr please send an email to support@suunto.com and describe clearly what happens to allow them to reproduce the issue. If they confirm it the issue will be submitted to the dev teams to fix. Support is quite responsive so they will reachout about the status of the issue.
  • Morning report keeps disappearing

    Suunto Race 2
    1
    0 Votes
    1 Posts
    52 Views
    No one has replied
  • 0 Votes
    1 Posts
    36 Views
    No one has replied
  • 3 Votes
    82 Posts
    4k Views
    F
    @Ger43 I have a Race 1 (and Race 2)… the Race 1 has been great, with none of the distance loss / trimming of the Race 2. Lots of comparisons of features online, but from my practical experience, what I’m most concerned about is accurate ascent/descent, and accurate distance. The Race 1 is great in these regards.