how do we get someone to respond to this from Suunto?

@Egika I’ll try capturing the logs tomorrow

@GiPFELKiND said in Suddenly while bike riding Connection HR Belt broken: But why should the hr Monitor signal get lost? I have no idea. I was just responding to @2b2bff’s comment about the HR graph. I will say that I have also been experiencing external HR drops on both the 9PP and V1 running the latest firmware. But usually it just drops for a few seconds at most, and never completely loses connection like it seems yours did. I’ve also been wearing an original 9P running super old firmware (2.26.8) and have not experienced any external sensor drops on it. So I’d guess it’s firmware related and hope that it gets fixed with the Q4 update.

@raven My power meter is broadcasting CSCS and CPS. In older firmwares I could choose foot pod (CSCS) or power pod (CPS). Now Suunto does the choice and connects CSCS only. No possibility to connect CPS. That is the problem.

@runomatic

@runomatic thanks for the response. I’m still in my curious phase. When your Vertical was new and you were exploring the solar capabilities, did you find any watch faces that had complications that showed solar charging taking place? What were they? Thanks.

@Mennekk Hi, i use an iphone with ios 26.1 which is the latest software version available. Also my watch is using software version 3.22.24 and the app version is 3.6.1, both are the latest versions. I just asked about this in the suunto app support chat and they said this might be because im on ios. But i dont understand why they would limit showing the manual laps on ios but on android they work perfectly fine.

@masta just to clarify, do you really need Di2 app, not Shimano STEPS app for e-MTB?

RUNNING AND TRAIL RUNNING The screen is easy to read at both dawn/sunrise and dusk/sunset, even with sunglasses; the difference compared to the 9PP is noticeable. (I haven’t tested it in full sunlight yet). Having maps instead of the 9PP’s breadcrumb display is also a significant improvement. Although I never had orientation problems with the 9PP, I think the Race S, with its maps, makes it much easier. Viewing the different Climb segments is also much easier now with the Race S. I really didn’t like the screen going black. In the end, I had to enable the Always On Display (AOD). I also ended up putting the maps in dark mode. The slight lag when switching to the light map display was driving me crazy. I really missed the contrast tooth color that the 9PP has; I think it makes reading the data easier at a glance because it visually structures it.

@cosme.costa I use this one on both watches. Since a long time. Never before the first crash on Suunto’s Plus side any issues. Since that moment again and again the reset to the standard watch face and no other watch faces on the watches. After some syncs the watch faces will be back, but all configuration is löst. I resetted both watches to factory settings, no luck. [image: 1765531804049-21623.png]

@Sunday while I found the Race S with it’s rotating crown not ideally suited for beach sports, the tides request has been around for quite some time. Maybe you can find one of the other posts and just upvote it

Same here, to me it feels as if the refresh rate of the OHR module is too low. It seems to double the actual value quite often also in posts above this is true… it is 60 but shows 120 ish… a bit sad. Hopefully newer watches get a better module. I dont think this can be fixed by software.

Thanks for the replies. I did two things - and I am not sure what solved it - I deleted the cache of my Suunto app (in case there were issues from my previous dive-computer), but I also tried to download the maps while the computer was connected to the charger - so not sure what was the solution… At least it works… which I guess is the important thing…

@vinc14 said in Outback Adventure watchface: Hallo After a long time, I made the leap from 2.37.48 to 2.48.16. I then changed the watch face to Outback Adventure. So far, the watch is working, but I have a few questions about the watch face. How can I remove the lock symbol and still have the vertical lookend? Not clear on this one Why can’t Suunto simply define this as an option? How can I replace the lower part with weather information with fitness information such as TSB, CTL, ATL? This is simply not an option The weather information is useless because it is usually wrong, and I don’t need information about the valley when I’m in a mountain hut. Overall you might simply want to use a different watch face, there are many available. Have a nice day, Vinc

For Austrian side you need to download at least Tyrol map and fo German side at least Oberbayern map. Beautiful places

@OutdoorMan Among other things, in different stage of sleep. Comparing numerical values ​​is pointless – what matters is the trend. This is the point of HRV monitoring. Raw numerical data (without context) is useless.

@Sportsfreund To be honest: I didn’t manage to follow the plan for longer than a week. It offers too less possibility of variation. My days are too changing spontaneously that I could follow a plan in the way Suunto is offering it.

Hi, I have same experience. I basically could not get out of the green zone on the watch, even I am quite high with my HR. When I checked the app in the phone afterwards I can see that I spent periods in other zones as well… I also took a photo of my watch before I ended the training and all time was counted just in the green Aerobic zone. When I checked the uploaded training in the app, I could see that some period I spent also in the Anaerobic zone. So the watch probably does not show correct zones.

@Dimitrios-Kanellopoulos when i try manually have consistently below 90% saturation with firmware 2.48.16 on 9Peak Pro, but nightly measurement are ok (98-100%)