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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
    28 Posts 12 Posters 580 Views 13 Watching
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    • P Online
      piotr.bdz @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos yes, in the case of my bugged activity I had “Hr zones duration” and also a gpx itinerary loaded.

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      • flo7zF Offline
        flo7z Silver Members @Dimitrios Kanellopoulos
        last edited by flo7z

        @Dimitrios-Kanellopoulos
        By me , it just does not load and I get an error message in the app.
        I’m on iOS (SA 2.46.3) and I have tested to revert back to FW ( so tested with 2.43.12 and 2.40.4) on my S9PP and this does not load at all.
        And I am using some Suunto Plus.
        I created a new sport mode based on running and it loads just fine, even by using some Suunto Plus.

        Florian Z.
        Suunto 9 Peak Pro
        Suunto Wings
        Suunto D4
        Suunto Ambit 3 Peak

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        • Łukasz SŁ Offline
          Łukasz S @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos said in Sync issue - error loading data - sync not fully completed:

          Are you using some suunto plus ?

          I always use a HR zones duration and sometimes weather

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          • DRezvoffD Offline
            DRezvoff @DRezvoff
            last edited by

            what is the FIT file and where can I find it? and where should I upload it?
            The training was also not visible in the web version of Sports Tracker.
            Yesterday’s training session was unloaded, the previous 3 were not…

            Suunto 9 Peak Pro Titanium
            Suunto Spartan Sport WHR
            Sony Xperia 1, Android 10.

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            • DRezvoffD Offline
              DRezvoff @isazi
              last edited by

              @isazi what is the FIT file and where can I find it? and where should I upload it?
              The training was also not visible in the web version of Sports Tracker.
              Yesterday’s training session was unloaded, the previous 3 were not…

              Suunto 9 Peak Pro Titanium
              Suunto Spartan Sport WHR
              Sony Xperia 1, Android 10.

              1 Reply Last reply Reply Quote 0
              • DRezvoffD Offline
                DRezvoff @isazi
                last edited by

                @isazi In the Suunto App, the previous 3 workouts, when you click on the card, writes a data error…

                Suunto 9 Peak Pro Titanium
                Suunto Spartan Sport WHR
                Sony Xperia 1, Android 10.

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                • flo7zF Offline
                  flo7z Silver Members
                  last edited by flo7z

                  In my case it seems to be linked to the use of a Suunto app, but only with the basic running mode

                  Florian Z.
                  Suunto 9 Peak Pro
                  Suunto Wings
                  Suunto D4
                  Suunto Ambit 3 Peak

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                  • S.PichiS Online
                    S.Pichi
                    last edited by

                    I have the same problem , cannot sync my workout from my watch (9PP) with SA.

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                    • Atilla AltymyshevA Offline
                      Atilla Altymyshev
                      last edited by

                      Suunto 9PP - Latest firmware, Android 15, App ver 5.3.7 - the same problem as a topic starter. Error loading data. Seems like it got corrupted when it uploaded from the watches to the Application on the smartphone, then the application trying to upload it on the server without any success.
                      Can you please do something?

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                      • M Offline
                        marcomonari @Atilla Altymyshev
                        last edited by

                        @Atilla-Altymyshev
                        Good evening,

                        I’m using a 9 Peak Pro (s.n. 224810000471), and after the software update to version 2.43.12, my watch isn’t fully syncing. I’m running iOS 18.5 and the app software is 2.46.3.

                        I’ve tried re-pairing via Bluetooth, restarting both the watch and my smartphone, and even reinstalling the app, but nothing has helped.

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