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Movescount transfer to Suunto APP

Scheduled Pinned Locked Moved Digital service transition
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  • D Offline
    dulko79 @Dimitrios Kanellopoulos
    last edited by 22 Jul 2019, 10:49

    @Dimitrios-Kanellopoulos I donโ€™t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

    App: beta
    Phone: Iphone
    iOS

    D 1 Reply Last reply 22 Jul 2019, 10:51 Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager @dulko79
      last edited by 22 Jul 2019, 10:51

      @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      D 1 Reply Last reply 22 Jul 2019, 10:57 Reply Quote 0
      • D Offline
        dulko79 @Dimitrios Kanellopoulos
        last edited by 22 Jul 2019, 10:57

        @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. ๐Ÿ˜ƒ

        App: beta
        Phone: Iphone
        iOS

        D A 2 Replies Last reply 22 Jul 2019, 11:05 Reply Quote 1
        • D Offline
          Dimitrios Kanellopoulos Community Manager @dulko79
          last edited by 22 Jul 2019, 11:05

          @dulko79 Thanks a lot for this testing and your time ๐Ÿ˜„

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          D 1 Reply Last reply 22 Jul 2019, 11:17 Reply Quote 0
          • D Offline
            dulko79 @Dimitrios Kanellopoulos
            last edited by 22 Jul 2019, 11:17

            @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. ๐Ÿ˜ƒ ๐Ÿคž for successful transfer.

            App: beta
            Phone: Iphone
            iOS

            1 Reply Last reply Reply Quote 0
            • S Offline
              sealion.hr Bronze Member @Dimitrios Kanellopoulos
              last edited by 22 Jul 2019, 18:38

              @Dimitrios-Kanellopoulos today received Suunto confirmation โ€œtransfer was doneโ€. Everything looks fine. Cheers

              S9b titanium - latest FW
              Realme X2 - Android 11.0
              Suunto App latest beta
              Footpod: Stryd v4
              HR: Scosche Rhythm 24

              1 Reply Last reply Reply Quote 1
              • ? Offline
                A Former User
                last edited by 23 Jul 2019, 04:56

                This morning.(Catalonia,Spain)
                No problem. Very well.
                The history is complete. Good job.IMG_3286.PNG

                1 Reply Last reply Reply Quote 1
                • ? Offline
                  A Former User
                  last edited by 23 Jul 2019, 05:01

                  But a web page is necessary to work on the computer, please !!!โ˜ โ˜

                  1 Reply Last reply Reply Quote 5
                  • D Offline
                    dulko79
                    last edited by 23 Jul 2019, 05:25

                    Transfer has been completed for my activities. Yay. ๐Ÿ˜ƒ I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                    App: beta
                    Phone: Iphone
                    iOS

                    1 Reply Last reply Reply Quote 1
                    • A Offline
                      andithegeek @dulko79
                      last edited by 24 Jul 2019, 16:10

                      @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure itโ€™s ok. Thanks to those figuring out the workaround.

                      D 1 Reply Last reply 24 Jul 2019, 16:18 Reply Quote 0
                      • O Offline
                        omunoz Silver Members
                        last edited by 24 Jul 2019, 16:16

                        Hi ,
                        Create new account to transfer data from Movescount and works perfect.

                        Watch: SV Fw: 2.40.44

                        IPhone 13 (Sim) IOS 18.5
                        Android 15.0 with Android Studio
                        macOS Sequoia 15.5 M1 & M2
                        Apps IOS: 2.45.3 (19258)
                        Apps Android: 4.107.2 (40107002)

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dulko79 @andithegeek
                          last edited by 24 Jul 2019, 16:18

                          @andithegeek actually it was Dimitriosโ€™ hint. I just followed it. ๐Ÿ˜ƒGood luck with the transfer. ๐Ÿ˜Ž

                          App: beta
                          Phone: Iphone
                          iOS

                          1 Reply Last reply Reply Quote 0
                          • R Offline
                            Runik
                            last edited by Runik 24 Aug 2019, 07:19

                            Hello,

                            I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isnโ€™t in the list of services โ€ฆ Iโ€™m in France btw.
                            After reading this thread I tried the following :

                            • changing the country to UK or Spain and restarting the app
                            • deleted the Suunto App account and recreated a different one
                            • uninstalled Sunto App and reinstalled it again

                            Nothing has worked, the notification is still there but thereโ€™s no Movescount entry in the list โ€ฆ
                            What can I do ?

                            Thanks !

                            Watch: Suunto Spartan Trainer HR
                            FW: 2.8.24
                            SA: 4.9.0 beta, Android 9, Nokia 6.1

                            M 1 Reply Last reply 24 Aug 2019, 08:47 Reply Quote 0
                            • M Offline
                              Mff73 @Runik
                              last edited by 24 Aug 2019, 08:47

                              @Runik
                              What is your app version, please?

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              R 1 Reply Last reply 24 Aug 2019, 09:11 Reply Quote 0
                              • R Offline
                                Runik @Mff73
                                last edited by 24 Aug 2019, 09:11

                                @Mff73 Version 4.2.4 revision (4002004)

                                Watch: Suunto Spartan Trainer HR
                                FW: 2.8.24
                                SA: 4.9.0 beta, Android 9, Nokia 6.1

                                Mff73M 1 Reply Last reply 24 Aug 2019, 09:45 Reply Quote 0
                                • Mff73M Offline
                                  Mff73 @Runik
                                  last edited by 24 Aug 2019, 09:45

                                  @Runik
                                  Maybe you can try to join Beta, latest version 4.9 may works. But not sure, maybe something in the backend on your case.
                                  Wait for @Dimitrios-Kanellopoulos to analyze ๐Ÿค”
                                  Trainer watch model related?

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by 24 Aug 2019, 11:08

                                    Please keep me posted on this after installing the beta

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    R 1 Reply Last reply 24 Aug 2019, 11:47 Reply Quote 0
                                    • R Offline
                                      Runik @Dimitrios Kanellopoulos
                                      last edited by 24 Aug 2019, 11:47

                                      @Dimitrios-Kanellopoulos Beta 4.9.0 installed, no change unfortunately ๐Ÿ˜•

                                      Watch: Suunto Spartan Trainer HR
                                      FW: 2.8.24
                                      SA: 4.9.0 beta, Android 9, Nokia 6.1

                                      Dimitrios KanellopoulosD 2 Replies Last reply 24 Aug 2019, 12:09 Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Runik
                                        last edited by 24 Aug 2019, 12:09

                                        @Runik i can check for you Tuesday when i am back. Under vacation currently :-). Please hold on.

                                        In theory you should be enabled.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        R 2 Replies Last reply 24 Aug 2019, 12:24 Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Runik
                                          last edited by 24 Aug 2019, 12:09

                                          @Runik do you have the watch paired btw ?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 0
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