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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • zhang965Z Offline
      zhang965 @surfboomerang
      last edited by

      @surfboomerang said in No-Map-Problem:

      Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

      Re-download the map for this case also?

      Same there , my Paris map is partially missing

      Winners Wear Winners

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • surfboomerangS Online
        surfboomerang @Dimitrios Kanellopoulos
        last edited by surfboomerang

        @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @zhang965
          last edited by

          @zhang965 some coordinates ?

          Community Manager / Admin @Suunto
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          zhang965Z 1 Reply Last reply Reply Quote 0
          • zhang965Z Offline
            zhang965 @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos said in No-Map-Problem:

            @zhang965 some coordinates ?

            Screenshot_2023-05-18-19-36-26-93_965bbf4d18d205f782c6b8409c5773a4.jpg

            It was around here: Bd Poissonnière, 75002 Paris

            Screenshot_2023-05-18-19-39-33-17_3d9111e2d3171bf4882369f490c087b4.jpg

            Winners Wear Winners

            Dimitrios KanellopoulosD surfboomerangS 2 Replies Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @zhang965
              last edited by

              @zhang965 also please logs and pm me your sa account username

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
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              zhang965Z 2 Replies Last reply Reply Quote 0
              • zhang965Z Offline
                zhang965 @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos said in No-Map-Problem:

                @zhang965 also please logs and pm me your sa account username

                Logs sent my account is VFFCL

                Winners Wear Winners

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @zhang965
                  last edited by

                  @zhang965 merci

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
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                  • zhang965Z Offline
                    zhang965 @Dimitrios Kanellopoulos
                    last edited by zhang965

                    @Dimitrios-Kanellopoulos said in No-Map-Problem:

                    @zhang965 also please logs and pm me your sa account username

                    And I saw another issue about the route…

                    The route became alive, it’s became a triangle and move to different direction

                    Screenshot_2023-05-18-20-28-14-71_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-09-07_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-04-93_965bbf4d18d205f782c6b8409c5773a4.jpg

                    Winners Wear Winners

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                    • surfboomerangS Online
                      surfboomerang @zhang965
                      last edited by

                      @zhang965 yes, looks like the same issue. Does the missing piece appear if you zoom out to 500m?

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

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                      • seanvkS Offline
                        seanvk @Guest
                        last edited by

                        @twekkel I agree. Today, went on a 2 hour hike , we grabbed some lunch and wanted to explore the map on my watch. But the screen stayed black (just like this morning after installing it) because I didn’t have a fix inside. This is poor user experience. It could easily use last known location and still search in the background while letting me pan around on the pretty map.

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                        Brad_OlwinB 1 Reply Last reply Reply Quote 1
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @seanvk
                          last edited by

                          @seanvk The last location is not a good idea IMHO, I often run 20k to 50k from home and that would be a problem for me. I can imagine many other scenarios as well. I personally have not had any map issues in over a month in 3 different US states. I think at this time the map issues are infrequent based on the information I have.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          seanvkS 1 Reply Last reply Reply Quote 1
                          • seanvkS Offline
                            seanvk @Brad_Olwin
                            last edited by

                            @Brad_Olwin Understand. I’m just used to that from other devices. It’s a bit surprising for me. I’ll agree that last known location can rapidly lose relevancy over time and distance.

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                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @seanvk
                              last edited by

                              @seanvk The map problem I hope is very limited. Suunto will get this taken care of quickly.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 1
                              • Mff73M Offline
                                Mff73
                                last edited by

                                At first, I hadn’t any map issue. First activity OK. And during a test, bam no map despite a GPS fix. Soft reset make it back.

                                About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                                Last point, navigating to a POI doesn’t show any direction on the map screen?? Need to switch from MAP to compass view. While just a little blue arrow on the map would be good.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
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                                surfboomerangS 1 Reply Last reply Reply Quote 8
                                • surfboomerangS Online
                                  surfboomerang @Mff73
                                  last edited by

                                  @Mff73 said in No-Map-Problem:

                                  About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                                  +1

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                                  Mff73M 1 Reply Last reply Reply Quote 1
                                  • Mff73M Offline
                                    Mff73 @surfboomerang
                                    last edited by

                                    @surfboomerang
                                    Idea can be extended to routes as well : select a route, no GPS fix or far from this route, then being able to explore the map around that route 😊.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    renton82R 1 Reply Last reply Reply Quote 4
                                    • renton82R Offline
                                      renton82 Platinum Member @Mff73
                                      last edited by

                                      @Mff73 Yes, it would be great! I’m a bit disappointed that i can’t see the map without a GPS fix.

                                      mikekoski490M 1 Reply Last reply Reply Quote 3
                                      • isaziI Online
                                        isazi Moderator
                                        last edited by

                                        To see the map without GPS you already have your phone, why would I want to see the map randomly on such a small screen? Map’s for navigation on the watch, not to play.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        renton82R ? L Mff73M EzioAuditoreE 6 Replies Last reply Reply Quote 2
                                        • renton82R Offline
                                          renton82 Platinum Member @isazi
                                          last edited by

                                          @isazi Points of view…

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                                          • ? Offline
                                            A Former User @isazi
                                            last edited by

                                            @isazi for using your watch, you always need to bring your phone too?

                                            Browsing quickly on the map to see what is still ahead of you makes perfect sense to me (while indoors warming up, without GPS fix).

                                            1 Reply Last reply Reply Quote 6
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