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No-Map-Problem

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  • Z Offline
    zhang965 @surfboomerang
    last edited by 18 May 2023, 15:53

    @surfboomerang said in No-Map-Problem:

    Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

    Re-download the map for this case also?

    Same there , my Paris map is partially missing

    Winners Wear Winners

    D 1 Reply Last reply 18 May 2023, 17:31 Reply Quote 1
    • S Offline
      surfboomerang @Dimitrios Kanellopoulos
      last edited by surfboomerang 18 May 2023, 16:31

      @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      1 Reply Last reply Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @zhang965
        last edited by 18 May 2023, 17:31

        @zhang965 some coordinates ?

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        Z 1 Reply Last reply 18 May 2023, 17:40 Reply Quote 0
        • Z Offline
          zhang965 @Dimitrios Kanellopoulos
          last edited by 18 May 2023, 17:40

          @Dimitrios-Kanellopoulos said in No-Map-Problem:

          @zhang965 some coordinates ?

          Screenshot_2023-05-18-19-36-26-93_965bbf4d18d205f782c6b8409c5773a4.jpg

          It was around here: Bd Poissonnière, 75002 Paris

          Screenshot_2023-05-18-19-39-33-17_3d9111e2d3171bf4882369f490c087b4.jpg

          Winners Wear Winners

          D S 2 Replies Last reply 18 May 2023, 17:47 Reply Quote 1
          • D Offline
            Dimitrios Kanellopoulos Community Manager @zhang965
            last edited by 18 May 2023, 17:47

            @zhang965 also please logs and pm me your sa account username

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
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            https://www.strava.com/athletes/7586105

            Z 2 Replies Last reply 18 May 2023, 18:27 Reply Quote 0
            • Z Offline
              zhang965 @Dimitrios Kanellopoulos
              last edited by 18 May 2023, 18:27

              @Dimitrios-Kanellopoulos said in No-Map-Problem:

              @zhang965 also please logs and pm me your sa account username

              Logs sent my account is VFFCL

              Winners Wear Winners

              D 1 Reply Last reply 18 May 2023, 18:28 Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager @zhang965
                last edited by 18 May 2023, 18:28

                @zhang965 merci

                Community Manager / Admin @Suunto
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                • Z Offline
                  zhang965 @Dimitrios Kanellopoulos
                  last edited by zhang965 18 May 2023, 18:29

                  @Dimitrios-Kanellopoulos said in No-Map-Problem:

                  @zhang965 also please logs and pm me your sa account username

                  And I saw another issue about the route…

                  The route became alive, it’s became a triangle and move to different direction

                  Screenshot_2023-05-18-20-28-14-71_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-09-07_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-04-93_965bbf4d18d205f782c6b8409c5773a4.jpg

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                  • S Offline
                    surfboomerang @zhang965
                    last edited by 18 May 2023, 19:03

                    @zhang965 yes, looks like the same issue. Does the missing piece appear if you zoom out to 500m?

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                    • S Offline
                      seanvk @Guest
                      last edited by 18 May 2023, 20:36

                      @twekkel I agree. Today, went on a 2 hour hike , we grabbed some lunch and wanted to explore the map on my watch. But the screen stayed black (just like this morning after installing it) because I didn’t have a fix inside. This is poor user experience. It could easily use last known location and still search in the background while letting me pan around on the pretty map.

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                      B 1 Reply Last reply 18 May 2023, 20:38 Reply Quote 1
                      • B Offline
                        Brad_Olwin Moderator @seanvk
                        last edited by 18 May 2023, 20:38

                        @seanvk The last location is not a good idea IMHO, I often run 20k to 50k from home and that would be a problem for me. I can imagine many other scenarios as well. I personally have not had any map issues in over a month in 3 different US states. I think at this time the map issues are infrequent based on the information I have.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        S 1 Reply Last reply 18 May 2023, 22:09 Reply Quote 1
                        • S Offline
                          seanvk @Brad_Olwin
                          last edited by 18 May 2023, 22:09

                          @Brad_Olwin Understand. I’m just used to that from other devices. It’s a bit surprising for me. I’ll agree that last known location can rapidly lose relevancy over time and distance.

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                          B 1 Reply Last reply 19 May 2023, 02:32 Reply Quote 0
                          • B Offline
                            Brad_Olwin Moderator @seanvk
                            last edited by 19 May 2023, 02:32

                            @seanvk The map problem I hope is very limited. Suunto will get this taken care of quickly.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                            • M Offline
                              Mff73
                              last edited by 19 May 2023, 07:27

                              At first, I hadn’t any map issue. First activity OK. And during a test, bam no map despite a GPS fix. Soft reset make it back.

                              About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                              Last point, navigating to a POI doesn’t show any direction on the map screen?? Need to switch from MAP to compass view. While just a little blue arrow on the map would be good.

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                              S 1 Reply Last reply 19 May 2023, 07:29 Reply Quote 8
                              • S Offline
                                surfboomerang @Mff73
                                last edited by 19 May 2023, 07:29

                                @Mff73 said in No-Map-Problem:

                                About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                                +1

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                                M 1 Reply Last reply 19 May 2023, 07:36 Reply Quote 1
                                • M Offline
                                  Mff73 @surfboomerang
                                  last edited by 19 May 2023, 07:36

                                  @surfboomerang
                                  Idea can be extended to routes as well : select a route, no GPS fix or far from this route, then being able to explore the map around that route 😊.

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  R 1 Reply Last reply 19 May 2023, 07:51 Reply Quote 4
                                  • R Offline
                                    renton82 Platinum Member @Mff73
                                    last edited by 19 May 2023, 07:51

                                    @Mff73 Yes, it would be great! I’m a bit disappointed that i can’t see the map without a GPS fix.

                                    M 1 Reply Last reply 19 May 2023, 12:45 Reply Quote 3
                                    • I Offline
                                      isazi Moderator
                                      last edited by 19 May 2023, 09:21

                                      To see the map without GPS you already have your phone, why would I want to see the map randomly on such a small screen? Map’s for navigation on the watch, not to play.

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                                      R ? L M E 6 Replies Last reply 19 May 2023, 09:22 Reply Quote 2
                                      • R Offline
                                        renton82 Platinum Member @isazi
                                        last edited by 19 May 2023, 09:22

                                        @isazi Points of view…

                                        1 Reply Last reply Reply Quote 1
                                        • ? Offline
                                          A Former User @isazi
                                          last edited by 19 May 2023, 09:42

                                          @isazi for using your watch, you always need to bring your phone too?

                                          Browsing quickly on the map to see what is still ahead of you makes perfect sense to me (while indoors warming up, without GPS fix).

                                          1 Reply Last reply Reply Quote 6
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