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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
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    • flo7zF Offline
      flo7z Silver Members
      last edited by

      I have some problems loading in the app my run activities too, the other activities load just fine

      Florian Z.
      Suunto 9 Peak Pro
      Suunto Wings
      Suunto D4
      Suunto Ambit 3 Peak

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      • Łukasz SŁ Offline
        Łukasz S @Lorse
        last edited by

        @Lorse I have this problem too. Downloading .fit file and exporting .gpx or .kml file does not work either.

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Łukasz S
          last edited by

          @Łukasz-S try to reinstall the app (if the activities are still on the watch, they’ll resync)

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          M Łukasz SŁ 2 Replies Last reply Reply Quote 0
          • M Offline
            misu763 Bronze Member @isazi
            last edited by

            @isazi
            How long the watch keeps the activities? Does it save them for a while even if the logbook widget isn’t active?

            S9PP Ti Slate

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            • Łukasz SŁ Offline
              Łukasz S @isazi
              last edited by

              @isazi As Lorse writes, reinstalling app don’t fix the issue. All gps activities after 28.06.2025 synchronizing with data error. Indoor activities without gps works fine. This problem also occurs with other users of 9PP

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                @Łukasz-S said in Sync issue - error loading data - sync not fully completed:

                All gps activities after 28.06.2025 synchronizing with data error. Indoor activities without gps works fine. This problem also occurs with other users of 9PP

                is this ios or android or it does not matter:?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                Łukasz SŁ 1 Reply Last reply Reply Quote 0
                • Łukasz SŁ Offline
                  Łukasz S @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos I don’t know. I have an android.
                  I know that the issue affects devices after the last firmware update and without it.
                  In my case, I did not make any changes at that time. I did not install the latest firmware update of the watch, nor the Suunto app, nor the Android update

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                  • Ivan SmorkalovI Offline
                    Ivan Smorkalov
                    last edited by

                    I have same problem. App for android. 9PP

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Hi please be specific about what version of the app

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Łukasz SŁ 1 Reply Last reply Reply Quote 0
                      • Łukasz SŁ Offline
                        Łukasz S @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos suunto app ver 5.3.7, watch 2.40.44

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                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          Could please pm me your usernames ?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

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