Sync issue - error loading data - sync not fully completed
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I have some problems loading in the app my run activities too, the other activities load just fine
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@Lorse I have this problem too. Downloading .fit file and exporting .gpx or .kml file does not work either.
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@Łukasz-S try to reinstall the app (if the activities are still on the watch, they’ll resync)
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@isazi
How long the watch keeps the activities? Does it save them for a while even if the logbook widget isn’t active? -
@isazi As Lorse writes, reinstalling app don’t fix the issue. All gps activities after 28.06.2025 synchronizing with data error. Indoor activities without gps works fine. This problem also occurs with other users of 9PP
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@Łukasz-S said in Sync issue - error loading data - sync not fully completed:
All gps activities after 28.06.2025 synchronizing with data error. Indoor activities without gps works fine. This problem also occurs with other users of 9PP
is this ios or android or it does not matter:?
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@Dimitrios-Kanellopoulos I don’t know. I have an android.
I know that the issue affects devices after the last firmware update and without it.
In my case, I did not make any changes at that time. I did not install the latest firmware update of the watch, nor the Suunto app, nor the Android update -
I have same problem. App for android. 9PP
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Hi please be specific about what version of the app
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@Dimitrios-Kanellopoulos suunto app ver 5.3.7, watch 2.40.44
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Could please pm me your usernames ?