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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
    12 Posts 7 Posters 284 Views 7 Watching
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    • Łukasz SŁ Offline
      Łukasz S @Lorse
      last edited by

      @Lorse I have this problem too. Downloading .fit file and exporting .gpx or .kml file does not work either.

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @Łukasz S
        last edited by

        @Łukasz-S try to reinstall the app (if the activities are still on the watch, they’ll resync)

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        M Łukasz SŁ 2 Replies Last reply Reply Quote 0
        • M Offline
          misu763 Bronze Member @isazi
          last edited by

          @isazi
          How long the watch keeps the activities? Does it save them for a while even if the logbook widget isn’t active?

          S9PP Ti Slate

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          • Łukasz SŁ Offline
            Łukasz S @isazi
            last edited by

            @isazi As Lorse writes, reinstalling app don’t fix the issue. All gps activities after 28.06.2025 synchronizing with data error. Indoor activities without gps works fine. This problem also occurs with other users of 9PP

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              @Łukasz-S said in Sync issue - error loading data - sync not fully completed:

              All gps activities after 28.06.2025 synchronizing with data error. Indoor activities without gps works fine. This problem also occurs with other users of 9PP

              is this ios or android or it does not matter:?

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Łukasz SŁ 1 Reply Last reply Reply Quote 0
              • Łukasz SŁ Offline
                Łukasz S @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos I don’t know. I have an android.
                I know that the issue affects devices after the last firmware update and without it.
                In my case, I did not make any changes at that time. I did not install the latest firmware update of the watch, nor the Suunto app, nor the Android update

                1 Reply Last reply Reply Quote 1
                • Ivan SmorkalovI Offline
                  Ivan Smorkalov
                  last edited by

                  I have same problem. App for android. 9PP

                  1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Hi please be specific about what version of the app

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    Łukasz SŁ 1 Reply Last reply Reply Quote 0
                    • Łukasz SŁ Offline
                      Łukasz S @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos suunto app ver 5.3.7, watch 2.40.44

                      1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Could please pm me your usernames ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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