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Movescount transfer to Suunto APP

Scheduled Pinned Locked Moved Digital service transition
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  • D Offline
    Dimitrios Kanellopoulos Community Manager @sealion.hr
    last edited by 21 Jul 2019, 17:03

    @morskilav thanks I ll come back to you Monday. I have no info at the moment

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    S 1 Reply Last reply 22 Jul 2019, 18:38 Reply Quote 0
    • A Offline
      andithegeek
      last edited by 21 Jul 2019, 18:44

      i noticed, that the notification is still in the app.Screenshot_20190721-203707_Suunto.jpg. So when I tap on the notification the connected services comes up. Screenshot_20190721-203714_Suunto.jpg So far, so good. But nothing happens then. When i tap on the โ€œbackโ€ arrow, the app closes. This might be the issue

      1 Reply Last reply Reply Quote 1
      • ? Offline
        A Former User
        last edited by 22 Jul 2019, 05:18

        It is true!! The option to import Movescount data in Suunto app has appeared!
        Congratulations!! ๐Ÿ‘ ๐Ÿ‘ IMG_3283.PNG โ˜บ โ˜บ IMG_3284.PNG

        1 Reply Last reply Reply Quote 0
        • D Offline
          dulko79
          last edited by 22 Jul 2019, 09:36

          I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

          App: beta
          Phone: Iphone
          iOS

          D 1 Reply Last reply 22 Jul 2019, 09:49 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @dulko79
            last edited by 22 Jul 2019, 09:49

            @dulko79 What country and what watch model do you have?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            D 1 Reply Last reply 22 Jul 2019, 09:53 Reply Quote 0
            • D Offline
              dulko79 @Dimitrios Kanellopoulos
              last edited by 22 Jul 2019, 09:53

              @Dimitrios-Kanellopoulos Slovenia & S5.

              App: beta
              Phone: Iphone
              iOS

              D 1 Reply Last reply 22 Jul 2019, 09:57 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @dulko79
                last edited by 22 Jul 2019, 09:57

                @dulko79 OK. So under connected services you donโ€™t have movescount there ?

                Strange. Its open for all s5 โ€ฆ

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                D 1 Reply Last reply 22 Jul 2019, 10:01 Reply Quote 0
                • D Offline
                  dulko79 @Dimitrios Kanellopoulos
                  last edited by 22 Jul 2019, 10:01

                  @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

                  App: beta
                  Phone: Iphone
                  iOS

                  D 1 Reply Last reply 22 Jul 2019, 10:09 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @dulko79
                    last edited by 22 Jul 2019, 10:09

                    @dulko79 I am asking for you.

                    In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    D 1 Reply Last reply 22 Jul 2019, 10:49 Reply Quote 0
                    • D Offline
                      dulko79 @Dimitrios Kanellopoulos
                      last edited by 22 Jul 2019, 10:49

                      @Dimitrios-Kanellopoulos I donโ€™t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                      App: beta
                      Phone: Iphone
                      iOS

                      D 1 Reply Last reply 22 Jul 2019, 10:51 Reply Quote 1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @dulko79
                        last edited by 22 Jul 2019, 10:51

                        @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        D 1 Reply Last reply 22 Jul 2019, 10:57 Reply Quote 0
                        • D Offline
                          dulko79 @Dimitrios Kanellopoulos
                          last edited by 22 Jul 2019, 10:57

                          @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. ๐Ÿ˜ƒ

                          App: beta
                          Phone: Iphone
                          iOS

                          D A 2 Replies Last reply 22 Jul 2019, 11:05 Reply Quote 1
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @dulko79
                            last edited by 22 Jul 2019, 11:05

                            @dulko79 Thanks a lot for this testing and your time ๐Ÿ˜„

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            D 1 Reply Last reply 22 Jul 2019, 11:17 Reply Quote 0
                            • D Offline
                              dulko79 @Dimitrios Kanellopoulos
                              last edited by 22 Jul 2019, 11:17

                              @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. ๐Ÿ˜ƒ ๐Ÿคž for successful transfer.

                              App: beta
                              Phone: Iphone
                              iOS

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                sealion.hr Bronze Member @Dimitrios Kanellopoulos
                                last edited by 22 Jul 2019, 18:38

                                @Dimitrios-Kanellopoulos today received Suunto confirmation โ€œtransfer was doneโ€. Everything looks fine. Cheers

                                S9b titanium - latest FW
                                Realme X2 - Android 11.0
                                Suunto App latest beta
                                Footpod: Stryd v4
                                HR: Scosche Rhythm 24

                                1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User
                                  last edited by 23 Jul 2019, 04:56

                                  This morning.(Catalonia,Spain)
                                  No problem. Very well.
                                  The history is complete. Good job.IMG_3286.PNG

                                  1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User
                                    last edited by 23 Jul 2019, 05:01

                                    But a web page is necessary to work on the computer, please !!!โ˜ โ˜

                                    1 Reply Last reply Reply Quote 5
                                    • D Offline
                                      dulko79
                                      last edited by 23 Jul 2019, 05:25

                                      Transfer has been completed for my activities. Yay. ๐Ÿ˜ƒ I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                                      App: beta
                                      Phone: Iphone
                                      iOS

                                      1 Reply Last reply Reply Quote 1
                                      • A Offline
                                        andithegeek @dulko79
                                        last edited by 24 Jul 2019, 16:10

                                        @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure itโ€™s ok. Thanks to those figuring out the workaround.

                                        D 1 Reply Last reply 24 Jul 2019, 16:18 Reply Quote 0
                                        • O Offline
                                          omunoz Silver Members
                                          last edited by 24 Jul 2019, 16:16

                                          Hi ,
                                          Create new account to transfer data from Movescount and works perfect.

                                          Watch: SV Fw: 2.40.44

                                          IPhone 13 (Sim) IOS 18.5
                                          Android 15.0 with Android Studio
                                          macOS Sequoia 15.5 M1 & M2
                                          Apps IOS: 2.45.3 (19258)
                                          Apps Android: 4.107.2 (40107002)

                                          1 Reply Last reply Reply Quote 0
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