No-Map-Problem
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@StefanoMorgan Thanks for your hint, but I don‘t see what that would be good for, other than they would also tell me, that there‘s a problem. As long as I know theres nothing I can do, I‘ll wait until Suunto comes up with an solution
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@BrunoH yeah… it didn’t go so well for him. What a pitty he died so early. He was such a great musician
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@ChrisA If you read most of his comments, i think you understand how it is meant
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@StefanoMorgan now i got it
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@mikekoski490 it looks like FAQs about the Vertical are not up yet, and that link was supposed to send you to an FAQ.
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@ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test
- delete the regions you down loaded with SA
- sync your watch.
- out the watch on the charger for 10 mins (maybe optional)
- reboot (maybe optional )
- redownload the maps
Test
Community Manager / Admin @Suunto
Creator of Quantified-Self.io
youtube.com/c/dimitrioskanellopoulos
https://instagram.com/dimitrioskanellopoulos
https://www.strava.com/athletes/7586105 -
I will test it soon. With „reboot“ You mean a soft reset?
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@Racoon6 yes
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It works! Followed your instructions exactly and everything works! Thanks man!
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@Dimitrios-Kanellopoulos said in No-Map-Problem:
ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test
- delete the regions you down loaded with SA
- sync your watch.
- out the watch on the charger for 10 mins (maybe optional)
- reboot (maybe optional )
- redownload the maps
Test
So in summary it’s to re-download the map right?
Winners Wear Winners
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@Dimitrios-Kanellopoulos works for me
I didn’t do a soft reset, so that really seems to be optional. Thanks for your help
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@ChrisA
it’s awesome how fast the team fixed the issue!!
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@zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.
In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.
Community Manager / Admin @Suunto
Creator of Quantified-Self.io
youtube.com/c/dimitrioskanellopoulos
https://instagram.com/dimitrioskanellopoulos
https://www.strava.com/athletes/7586105 -
The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!
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@Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.
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@Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.
Watch: Suunto Vertical Ti
Blog: isazi's home
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@isazi thank you.
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@Hristijan-Petreski yeah as said
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It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.
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So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.
