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No-Map-Problem

Scheduled Pinned Locked Moved Suunto Vertical
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  • C Offline
    ChrisA Platinum Member @BrunoH
    last edited by 17 May 2023, 17:51

    @BrunoH yeah… it didn’t go so well for him. What a pitty he died so early. He was such a great musician

    1 Reply Last reply Reply Quote 0
    • S Offline
      StefanoMorgan Bronze Member @ChrisA
      last edited by 17 May 2023, 17:56

      @ChrisA If you read most of his comments, i think you understand how it is meant😉

      Suunto 9

      C 1 Reply Last reply 17 May 2023, 18:08 Reply Quote 1
      • C Offline
        ChrisA Platinum Member @StefanoMorgan
        last edited by 17 May 2023, 18:08

        @StefanoMorgan now i got it 😅

        1 Reply Last reply Reply Quote 0
        • S Offline
          Spree Bronze Member @mikekoski490
          last edited by 17 May 2023, 19:02

          @mikekoski490 it looks like FAQs about the Vertical are not up yet, and that link was supposed to send you to an FAQ.

          1 Reply Last reply Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @ChrisA
            last edited by 18 May 2023, 04:42

            @ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

            • delete the regions you down loaded with SA
            • sync your watch.
            • out the watch on the charger for 10 mins (maybe optional)
            • reboot (maybe optional )
            • redownload the maps

            Test

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            R Z C 4 Replies Last reply 18 May 2023, 04:55 Reply Quote 3
            • R Offline
              Racoon6 @Dimitrios Kanellopoulos
              last edited by Racoon6 18 May 2023, 04:55

              @Dimitrios-Kanellopoulos

              I will test it soon. With „reboot“ You mean a soft reset?

              D 1 Reply Last reply 18 May 2023, 05:20 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Racoon6
                last edited by 18 May 2023, 05:20

                @Racoon6 yes

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 0
                • R Offline
                  Racoon6 @Dimitrios Kanellopoulos
                  last edited by 18 May 2023, 05:37

                  @Dimitrios-Kanellopoulos

                  It works! Followed your instructions exactly and everything works! Thanks man! 👍

                  1 Reply Last reply Reply Quote 1
                  • Z Offline
                    zhang965 @Dimitrios Kanellopoulos
                    last edited by 18 May 2023, 06:35

                    @Dimitrios-Kanellopoulos said in No-Map-Problem:

                    ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

                    • delete the regions you down loaded with SA
                    • sync your watch.
                    • out the watch on the charger for 10 mins (maybe optional)
                    • reboot (maybe optional )
                    • redownload the maps

                    Test

                    So in summary it’s to re-download the map right?

                    Winners Wear Winners

                    D 1 Reply Last reply 18 May 2023, 09:03 Reply Quote 1
                    • C Offline
                      ChrisA Platinum Member @Dimitrios Kanellopoulos
                      last edited by ChrisA 18 May 2023, 08:15

                      @Dimitrios-Kanellopoulos works for me 👍
                      IMG_9996.jpeg

                      I didn’t do a soft reset, so that really seems to be optional. Thanks for your help 🙏

                      F 1 Reply Last reply 18 May 2023, 08:28 Reply Quote 5
                      • F Offline
                        freeheeler @ChrisA
                        last edited by 18 May 2023, 08:28

                        @ChrisA
                        it’s awesome how fast the team fixed the issue!! 🍻

                        living sideways

                        1 Reply Last reply Reply Quote 2
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @zhang965
                          last edited by 18 May 2023, 09:03

                          @zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.

                          In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          E M 2 Replies Last reply 18 May 2023, 13:50 Reply Quote 14
                          • S Offline
                            SirMcKey Bronze Member
                            last edited by 18 May 2023, 12:28

                            The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!

                            1 Reply Last reply Reply Quote 2
                            • E Offline
                              EzioAuditore Gold Members @Dimitrios Kanellopoulos
                              last edited by 18 May 2023, 13:50

                              @Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.

                              Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                              Suunto Wing

                              I 1 Reply Last reply 18 May 2023, 14:00 Reply Quote 0
                              • I Offline
                                isazi Moderator @EzioAuditore
                                last edited by 18 May 2023, 14:00

                                @Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                E 1 Reply Last reply 18 May 2023, 14:03 Reply Quote 1
                                • E Offline
                                  EzioAuditore Gold Members @isazi
                                  last edited by 18 May 2023, 14:03

                                  @isazi thank you.

                                  Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                  Suunto Wing

                                  D 1 Reply Last reply 18 May 2023, 14:04 Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @EzioAuditore
                                    last edited by 18 May 2023, 14:04

                                    @Hristijan-Petreski yeah as said

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      DMytro
                                      last edited by 18 May 2023, 14:13

                                      It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

                                      B 1 Reply Last reply 18 May 2023, 14:29 Reply Quote 3
                                      • S Offline
                                        seanvk
                                        last edited by 18 May 2023, 14:16

                                        So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.

                                        Suunto Race Titanium
                                        Suunto Vertical Titanium
                                        Suunto 9 Peak Pro Forest Green
                                        Suunto 9 Peak Moss Gray

                                        S 1 Reply Last reply 18 May 2023, 14:21 Reply Quote 0
                                        • S Offline
                                          seanvk @seanvk
                                          last edited by 18 May 2023, 14:21

                                          @seanvk Works now. I needed a GPS fix!

                                          All good

                                          11681498-1edf-45e3-91e8-a5753af93b27-image.jpeg

                                          Suunto Race Titanium
                                          Suunto Vertical Titanium
                                          Suunto 9 Peak Pro Forest Green
                                          Suunto 9 Peak Moss Gray

                                          B 1 Reply Last reply 18 May 2023, 14:28 Reply Quote 0
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