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Vertical turns off during charge

Scheduled Pinned Locked Moved Suunto Vertical
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  • A Offline
    Audaxjoe
    last edited by 26 Mar 2024, 13:11

    I had this on the last FW, it only happened once and I have had no repeat.

    Suunto Vertical
    Suunto 9 BARO
    Garmin Fenix 3, 5
    Suunto Vector

    1 Reply Last reply Reply Quote 1
    • F Offline
      fondueaufromage Bronze Member @freeheeler
      last edited by 26 Mar 2024, 13:51

      @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

      F L 2 Replies Last reply 26 Mar 2024, 17:45 Reply Quote 0
      • F Offline
        freeheeler @fondueaufromage
        last edited by 26 Mar 2024, 17:45

        @fondueaufromage
        exactly. best if you send them immediately, but also worth to try within a day later

        living sideways

        F 1 Reply Last reply 27 Mar 2024, 07:20 Reply Quote 0
        • L Offline
          lilaceo @fondueaufromage
          last edited by 27 Mar 2024, 06:54

          @fondueaufromage YES,

          1 Reply Last reply Reply Quote 0
          • F Offline
            fondueaufromage Bronze Member @freeheeler
            last edited by 27 Mar 2024, 07:20

            @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

            F 1 Reply Last reply 27 Mar 2024, 19:38 Reply Quote 1
            • F Offline
              freeheeler @fondueaufromage
              last edited by 27 Mar 2024, 19:38

              @fondueaufromage
              let’s hope it doesn’t happen again. if it does, please send logs and let me know

              living sideways

              F 1 Reply Last reply 27 Mar 2024, 21:52 Reply Quote 0
              • F Offline
                fondueaufromage Bronze Member @freeheeler
                last edited by 27 Mar 2024, 21:52

                @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

                1 Reply Last reply Reply Quote 0
                • P Offline
                  PhilippeM @lilaceo
                  last edited by 11 Apr 2024, 13:08

                  @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                  Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

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                  • S Offline
                    seanvk
                    last edited by 11 Apr 2024, 16:35

                    Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                    Sean

                    Suunto Race Titanium
                    Suunto Vertical Titanium
                    Suunto 9 Peak Pro Forest Green
                    Suunto 9 Peak Moss Gray

                    F 1 Reply Last reply 11 Apr 2024, 18:18 Reply Quote 0
                    • F Offline
                      freeheeler @seanvk
                      last edited by 11 Apr 2024, 18:18

                      @seanvk
                      possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                      living sideways

                      1 Reply Last reply Reply Quote 0
                      • S sartoric referenced this topic on 16 Apr 2024, 22:38
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